All complaints or queries should be addressed to the Customer Care Team by post (c/o The Ritzy, Brixton Oval, Coldharbour Lane, London SW2 1LG) or by email (. That's 18.40 they've taken from customers and not given back. The additional discounts and offers made available to Members are discretionary and may be withdrawn or amended at any time without notice. I've gotten emails throughout the pandemic stating my membership has been extended for the time my local cinema has been closed, even if others had been open. I was considering switching. Uplift: West End Unlimited cardholders 5 per film If you go frequently to a Cineworld, its Unlimited Card lets you go as much as you want (2D only). The benefits of these different types of Membership are detailed in clause 7 below. I have an Odeon unlimited card (no Cineworlds where I live and a nice Odeon). You can use your Unlimited card at all cinemas that fall into the same Group as your local Cineworld All existing and new members have the option to upgrade to a higher Group in order to use their Unlimited card at more cinemas All other benefits remain the same Unlimited Membership Groups FAQ - Existing Member Cookies are files stored in your browser. Please read them carefully and check our Website regularly for any updates to these terms. We may suspend or cancel your subscription and terminate the agreement and your Membership if you share your ID without our consent. Create an account to follow your favorite communities and start taking part in conversations. Picturehouse Central accepts Cineworld Unlimited cards with an uplift. Download the Picturehouse App. They offer the uplift as they would only have 2 Cinemas, Leicester Square and Haymarket, for the West End card. We will only write and communicate with you in the English language. Any notice or other document shall be sufficiently served if delivered by hand or sent by prepaid first class recorded delivery post addressed to the person designated for that purpose. Picturehouse Cinemas reserve the right to change or withdraw the Discover and reDiscover Offer at any time without notice. Holders of free Silver Screen and MyPicturehouse accounts are not eligible for the offer. In that announcement, Cineworld stated its expectation that any . The Agreement may not be modified except in writing signed by the parties hereto. We will use your date of birth to validate your eligibility and entitlement to receive U25 Offers and Discounts (please see our Privacy Policy for more details about how we use your personal information (including your date of birth) and keep it safe). Premium Unlimited cardholders get 25% off boxes of popcorn and soft drinks . Drinks included are any type of tea or a standard filter coffee. Select your local cinema. However, if you qualify for the upgrade to Picturehouse Premium Membership on renewal then your Membership card(s) will be posted to your address specified on your application form (see clause 7). I'd have 20% off food at cineworld by now, stays 10% at Odeon :(. This website (www.picturehouses.com) is owned and operated by us (referred to in these terms and conditions simply as our website). For the avoidance of doubt, all materials supplied to the Exhibitor by the Distributor and used unaltered do not require further approval of the Distributor. If you watch 5 or 6 films a month at the cinema its totally worth it, however, if you dont have loads of time and only watch a couple a month its not really worth the money to be fair. All rights reserved. A 2 supplement applies to 3D films (waived for Premium Unlimited cardholders) We recommend that you change your user password regularly. Fair use policy applies, free drinks and offer price speciality drinks are for Members' consumption only. Where your Founder Membership benefits include the opportunity for your name to be included on the Founder Members' Wall (the "Wall"), your name (or abbreviated form), as written on your membership application, will be included on the Wall unless you tell us that you do not want your name to be included on the Wall (opt-out) prior to the artwork being created. It's worth noting though that their email team won't sort this for you, you definitely need to get in touch via phone. TL;DR: If you're a Cineworld unlimited member and you made a payment between March 17th and March 31st 2020, and you made a payment in April 2020, and you received one free month on reopening (which will be either August 2020 or May 2021) then you are owed an additional free month of service. This is the version of our website addressed to speakers of English in United Kingdom. Loss or damage is foreseeable either if it is obvious that it will happen or if at the time of your application both you and we knew it might happen. Tickets for U25 screenings are subject to availability and will not give you any preferential rights of access for any screenings over other Picturehouse customers. Offer strictly limited to holders of a paid Picturehouse Membership. This competition/prize draw is governed by English Law and is subject to the exclusive jurisdiction of the English courts. If you have standard Membership or Membership Plus and you have been upgraded to Premium membership (please see (10) below), you will receive the following additional benefits: no upgrade fees or additional charges for 3D films (although a charge may be payable for the purchase of 3D glasses); 20% off food and beverages purchased in every Picturehouse Cinema. Entrance will not be permitted without the Member presenting the Membership card. Previously, you could use the same code across multiple transactions. Members' free tea and coffee offer will run until 31st December 2023. Is it illegal to bring your own snacks into the movies UK? Picturehouse may terminate, withdraw or suspend the My Picturehouse area of the Website including your My Picturehouse account at any time for any reason on reasonable notice in writing to you. Thank you. You are forbidden from charging a fee for the use of this additional card and if you do we may cancel your Membership. The Exhibitor will indemnify, defend and hold harmless the Distributor and each of its directors, trustees, officers, shareholders, employees, agents, representatives, affiliates, successors, and permitted assigns, as applicable, from and against all claims, damages, costs and fees (including reasonable external legal fees and court costs) arising out of or in connection with the Exhibitor's breach of any covenant, undertaking, representation or warranty given by the Exhibitor herein. The Exhibitor acknowledges that the Distributor and/or its Content Provider(s) may seek sponsorship for the Event(s) and in such instances the content and/or marketing materials provided may include details of such sponsorship. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time of registration for MyPicturehouse or purchase of your Picturehouse Membership, both Picturehouse and you knew it might happen. Piccadilly, London, W1D 7DH, Clapham Picturehouse located at 76 Venn Street, London, SW4 0AT, Crouch End Picturehouse located at 165 Tottenham Lane, London N8 9BY, East Dulwich Picturehouse located at 116A Lordship Lane, London, SE22 8HD, Ealing Picturehouse located at Unit 8 Filmworks Walk, Ealing, London, W5 5FA, Finsbury Park Picturehouse located at Unit 1 Cinema LS 17 City North Place London N4 3FU, Fulham Road located at 142 Fulham Road, Kensingon , London, SW10 9QR, Gate Picturehouse located at 87 Notting Hill Gate, London, W11 3JZ, Greenwich Picturehouse located at 180 Greenwich High Road, Greenwich, London, SE10 8NN, Hackney Picturehouse located at 270 Mare Street, London, E8 1HE, Ritzy Picturehouse located at Brixton Oval, Coldharbour Lane, London, SW2 1JG, West Norwood Library & Picturehouse located at 1-7 Norwood High Street, London, SE27 9JU, Ashford Picturehouse located at Elwick Road, Ashford, TN23 1AE, Arts Picturehouse located at 3839 St Andrew's Street, Cambridge, CB2 3AR, Bromley Picurehouse located at 242 High Street, Bromley, BR1 1PQ, The Cameo located at 38 Home Street, Edinburgh, EH3 9LZ, Cinema City located at St Andrew's Street, Norwich, NR2 4AD, City Screen Picturehouse located at 1317 Coney Street, York, YO1 9QL, Chester Picturehouse located at Unit 10 Hunter Street, Chester CH1 2AR, Duke's at Komedia located at 4447 Gardner Street, Brighton, East Sussex, BN1 1UN, Duke of York's Picturehouse located at Preston Road, Brighton, East Sussex, BN1 4NA, Epsom Picturehouse located at Derby Square, Epsom, Surrey, KT19 8AG, Exeter Picturehouse located at 51 Bartholomew Street West, Exeter, EX4 3AJ, Harbour Lights Picturehouse located at Ocean Village, Southampton, SO14 3TL, The Little Theatre Cinema located at St Michael's Place, Bath, BA1 1SF, Picturehouse @ FACT located at 88 Wood Street, Liverpool, L1 4DQ, Phoenix Picturehouse located at 57 Walton Street, Oxford, OX2 6AE, Regal Picturehouse located at 2 Boroma Way, Henley-on-Thames, Oxfordshire RG9 2BZ, Stratford Picturehouse located at Salway Road, London, E15 1BX. All U25 Offers and Discounts are discretionary and may be withdrawn or changed by Picturehouse at any time without notice, so please check the Picturehouse blog and Website to keep up to date. We will charge the following administration fees for each replacement Membership card we have to issue to: Free of charge to any Members who are in their first year; 5 for Members who have a Premium Membership card (to be paid at a Picturehouse Cinema) and the replacement card will be posted to your home address. If you are aged 16 to 25 and have a valid MyPicturehouse account you will be eligible to book a ticket for any E4 Big Screen Previews screenings taking place at participating Picturehouse cinemas. In order to claim and use both of the 2 free tickets for Discover and reDiscover branded screenings, Member Plus Members will be required to present both Membership cards at the cinema. APPLICATION OF THESE TERMS & CONDITIONS, 7. The Exhibitor shall be entitled to issue up [3 pairs] of complimentary tickets per Screening. If you believe there has been any theft or unauthorised use of your ID or any payment information, you must notify us immediately at 0871 902 5747 or via. The announced winner(s) is/are responsible for contacting Picturehouse Cinemas within a week of such notification. We make every effort to ensure that the correct prices are displayed on our website. In order to claim the food and beverage discounts referred to in 7 below, you must show your valid Membership card at the appropriate Picturehouse Cinema kiosk or bar or where the relevant discount or offer is available via our website, by inputting the relevant details on our website or Picturehouse App as directed. "Confidential information" shall mean any information that one party discloses to the other in connection with the Agreement, whether in written, verbal, visual, or electronic form, and which is identified as "Confidential" (or whose confidential nature is self-evident from the circumstances). APPLICATION OF THESE TERMS & CONDITIONS. The offer does not include access to the Members Bar You may not apply for a Membership for anyone other than yourself. We will use your date of birth to validate your eligibility and ticket booking for E4 Big Screen Previews screenings (please see our. Cineworld Gift Cards can also be used towards the purchase of an annual Unlimited Membership online through our gift shop. CINEWORLD GROUP PLC (" Cineworld" or the "Company ") Update on Chapter 11 cases. To make any payment by credit, debit or charge card, you must provide the cardholder's name and email address, the card number, the card security code, the card expiry date and (where applicable) the card start date and/or issue number. For the avoidance of doubt, no refunds will be given for cinema tickets purchased by you between the date the card was lost, stolen or damaged or a replacement card was requested and the date the you receive your new card. Regular Unlimited cardholders pay 8 per film. Not only can you watch all the films you want as often as you want in all cinemas that fall into the same Group as your local Cineworld but you also get a number of added perks only available to Unlimited card holders! Excluding the Content Owner's ability to bring claims against the Exhibitor for improper use of its content, a person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of this Agreement but this does not affect any right or remedy of a third party which exists or is available apart from that Act. Your Membership card is not transferable or for sharing (please however see clause 7. If you cancel within 15 days of subscribing, you can get a full refund. U25 Offers and Discounts and tickets purchased using the U25 ticket price discount may not be exchanged for cash or any other alternative and are not applicable for any screening other than the relevant U25 screenings. Is Cineworld Unlimited just for one person? Can I use Odeon limitless at Odeon luxe? What do I pay for when I go through the online application process? Cineworld cinemas initially closed on March 17th, 2020. These terms and conditions (Terms) apply to your registration for and use of any MyPicturehouse account in all respects including any ticket bookings you make through a MyPicturehouse account (whether accessed via th Picturehouse website or App). Picturehouse Cinemas will not be responsible for any inability of a prize winner to take up the specified prize. On termination, or expiry, of each Booking Confirmation: the Exhibitor will immediately return any digital files or tapes of the Event(s), delete any local recordings of the Event(s) and return or destroy any recordings of the Event(s), marketing and/or promotional materials created; all monies due to the Distributor at the date of termination shall be immediately due and payable by the Exhibitor; clauses which are expressly intended to survive the expiry or earlier termination of these Terms and Conditions or any added Booking Confirmation shall survive in full force and effect; and. AUTOMATIC RENEWAL IF PAYING BY DIRECT DEBIT, 10. What Is Being Filmed At Basildon Park 2022? Cineworld, however, seems to have a blanket policy of providing all customers with one free month. The Exhibitor warrants that it shall keep the Sites(s) available, and in a good state of repair and cleanliness, for the Screenings and shall use all reasonable care and skill so that the Site(s) and the Screenings shall be of the highest quality. In the event of repeated breaches of these Terms and Conditions and/or any applicable Booking Confirmation by the other, either party may terminate both these Terms and Conditions and any applicable Booking Confirmation by written notice to the other. The Exhibitor shall not be entitled to assign or transfer the benefit of the Agreement without the Distributor's prior written consent. You may only have one MyPicturehouse account at any time. In addition to these Terms, your booking and use of the ticket will be subject to the other Picturehouse Terms and Conditions and Terms of Admission, and if you book through the Picturehouse App any terms contained within the App, as applicable. Founder Membership includes all of the usual benefits of regular membership (depending on the membership type selected) plus those extra Founder Member benefits as advertised on the Picturehouse website or blog at the time of purchase. Picturehouse Cinemas Limited reserves the right to verify the eligibility of entrants. If you think there is a mistake in these terms and conditions or you have any questions, then please contact us to discuss. The company, which also owns Picturehouse cinemas, said it would shut 127 Cineworld and Picturehouse sites, confirming initial reports over the weekend. Each Unlimited Member may only have one Unlimited Card subscription for themselves at any time. Uplift: West End Unlimited cardholders 6 per film. The in-person event ended on February 2. We will not be liable or responsible for any failure to perform or delay in performance that is caused by events outside its reasonable control, including any act, event, non-happening, omission or accident which may be due to the following: Strikes, lockouts or other industrial action, Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war or threat or preparation for war, Fire, explosion, adverse weather, snowfall, ice, storm, flood, earthquake, subsidence, epidemic or other natural disaster, Disruption to or failure of the railways, shipping, aircraft, motor transport or other means of public or private transport, Disruption to or failure of public or private telecommunications networks, the Internet, utility supplies or postal services, Closure of or limited access to Picturehouse Cinemas on the grounds of our reasonable health and safety concerns, Any governmental act, decree, legislation, regulation or restriction. How many customers must they have who pay between the 17th and end of the month? Please ensure you keep your contact information in your MyPicturehouse account up to date as we will use these details to get in touch with you about your account, your memberships and, if you have asked us to, to send you marketing communications. Sometimes, when we open a new cinema, we offer a limited number of Founder Memberships to the first cohort of new members who sign up for Picturehouse membership and choose that cinema as their Home Cinema. For IMAX 3D performances, glasses will be provided at the cinema and are included in the ticket price. It usually helps to understand the dynamics before assuming. The creation of an agreement between you and us for the Membership you register for will only occur when we confirm acceptance of your application and, if you purchased your Membership online, issue details of your temporary Membership number to you. The parties represent that they have full power and authority to enter into and perform their obligations under these Terms and Conditions and any applicable Booking Confirmation. If we terminate your Membership under this clause 16, we may refund any Membership fee you have paid but shall be entitled to deduct the price of any services you have used since the start of your Membership and a fair amount to reflect the loss to us from terminating the Membership in such circumstances. Please take the time to check your order before submitting it. Available for shopping online. Please see Condition 8 (Online Purchases) of the Picturehouse Website Terms of Use for more details. Picturehouse standard Membership and Picturehouse Membership Plus: 10% discount (unless you have been upgraded to Picturehouse Premium Membership, in which case you will receive 20% discount). If the Membership card is validated, the Member will be issued with the ticket for the chosen screening and time subject to availability or granted the applicable benefit or discount. By completing these you are confirming that the bank account information / debit or credit card/PayPal account is yours. Uplift applies to all films (excludes event cinema and premium-priced events, which are chargeable at full price) The Exhibitor shall promptly notify the Distributor of any infringement of the Exhibitor's, the Distributor's and/or the Content Provider(s) intellectual property or trademarks which may come to the Exhibitor's notice, including any unauthorised third party reception or recording of any performance. (Min 3 Months) Pay annually. The number, location and availability of Picturehouse Cinemas in any area are subject to change. Totally agree, their customer service is terrible and theyve got some shady practices with unlimited. It is absolutely free to sign up and use all the great features of Movies Anywhere you only pay for the movies you want to add to your collection via purchases made through your connected digital retailers. If you pay for a monthly unlimited subscription, it continues automatically after the first 12months. Arab Health: At the crossroads of healthcare,The online healthcare event, which began on January 9, will go on until to March 2. If you have not logged in before please activate your card.Sign in to access your Membership information: If the Gift Card is defective, you must return it to the Customer Services Department as soon as possible in order to receive a free replacement. Without prejudice to the Distributor's other rights and remedies, the Distributor may charge the Exhibitor daily interest on late payment of the amounts due, at a rate of 4% (four per cent) per annum above the then base lending rate at Barclays Bank plc (at the date the payment was due), from the due date until the date of the actual payment (both before and after any judgement). Picturehouse does not exclude or restrict its liability for fraud, for death or personal injury resulting from its negligence or that of its agents and nothing in this clause shall operate to exclude, restrict or limit this liability. Please note that as part of the order process (whether online or at a Picturehouse Cinema) you will be asked to register a Member's account called a "MyPicturehouse account" with us and registration is for a single user only. TL;DR: If you're a Cineworld unlimited member and you made a payment between March 17th and March 31st 2020, and you made a payment in April 2020, and you received one free month on reopening (which will be either August 2020 or May 2021) then you are owed an additional free month of service. Any U25 ticket price discount does not apply to the price of [3D glasses,] booking fees, SMS confirmation fees, or any other items or services which may be purchased online via the Web Site, unless otherwise stated. By purchasing a Gift Card or e-Gift Voucher you are expressly requesting that you and/or a User are able to immediately start using the Gift Card or e-Gift Voucher from the date of receipt of our email that confirms acceptance of your order. If the rate of VAT changes between your order date and the date we supply our services, we will adjust the rate of VAT that you pay, unless you have already paid for the Membership in full before the change in the rate of VAT takes effect. Free tickets cannot be used for premium priced events (such as Screen Arts shows or free-list-suspended films), and a 3D supplement may be payable on any 3D films unless you have been upgraded to Picturehouse Premium Membership (see clause 7(l) below). If we are unable to contact you, we will treat the order as cancelled and notify you accordingly. Im tempted to start going into the office so I can go to the cinema after work. No advance booking is available tickets must be booked in person at Picturehouse Central and Fulham Road Picturehouse. A. If you are a Membership Plus Member, you will have the following additional benefits: You will be entitled to bring up to three guests to any performance, each of whom will receive the same discount on the price of tickets as you for that performance; and. The Gift Card or e-Gift Voucher does not entitle you to any credit or other form of financial accommodation. In addition to the above rights, the Distributor shall have the right to terminate these Terms and Conditions and/or any applicable Booking Confirmation in the event that the Exhibitor is subject to numerous technical difficulties during broadcasts of Event(s) which threaten the reputation of the host venue of the Event(s), the Distributor and/or the Content Provider(s). The Exhibitor must provide a link via the appropriate section of its website to the website of the Content Provider(s); all Exhibitor generated marketing materials (or altered provided materials) shall be submitted for approval by the Distributor and/or its Content Provider(s) in accordance with Clause 7 below. The Exhibitor shall return each DCP within 5 days of its last screening date of each individual Event. It pisses me off. 'Forgot your password?' If you asked us to send the Gift Box or Unlimited Gift Box to you by Recorded Delivery First Class post, then the premium paid for such postage will be deducted from the amount refunded to you. Entries not complying with these terms and conditions will be invalid. You will need to telephone the Membership helpline as soon as possible to report any lost or stolen Membership card. If you have applied online and your application is accepted, we will send you a booking confirmation email containing the details of the temporary Membership number(s) and you will need to collect your Membership card at any Picturehouse Cinema. If you go to the cinema more than once a month then you will make substantial savings and you should sign up to a Cineworld Unlimited membership immediately! Limited to 1 free drink or offer-priced speciality drink per order for Standard and Student Members upon presentation of Membership card. Our. You cannot book discounted tickets in person at the cinema. create an obligation for Distributor to license any Event(s) to the Exhibitor and the Exhibitor is not under the obligation to accept any licence of any Event(s). Payment can be made using a debit, credit or charge card, PayPal, Picturehouse gift cards and e-Gift vouchers or by direct debit. FREE TICKETS, DISCOUNTS AND USING THE MEMBERSHIP CARD, Additional benefits if you are upgraded to Premium Membership, 9. Picturehouse Central accepts Cineworld Unlimited cards with an uplift. Across multiple transactions practices with Unlimited stolen Membership card, additional benefits if are. Order before submitting it Unlimited card ( no Cineworlds where I live and a nice ). Live and a nice Odeon ) or offer-priced speciality drink per order for and... Account to follow your favorite communities and start taking part in conversations charging a fee the. May be withdrawn or amended at any time without notice does not include access to the exclusive of. Or you have any questions, then please contact us to discuss and are included in the English courts within. Odeon: ( Membership online through our Gift shop cardholders get 25 % off at. That any online Purchases ) of the English language im tempted to going... The Gift card or e-Gift Voucher does not entitle you to any credit or other of... There is a mistake in these terms and conditions or you have questions., cineworld stated its expectation that any to ensure that the correct prices are displayed our! Terms of use for more details not entitle you to any credit or form. ( waived for Premium Unlimited cardholders ) we recommend that you change your user password regularly is/are responsible for inability! Free drinks and offer price speciality drinks are for Members ' free tea and coffee offer will run until December. 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Movies UK off food at cineworld by now, stays 10 % at Odeon: ( have an Odeon card...