The Data Entry Associate will focus on enhancing the relationship with Conduents clients by providing administrative support to business operations. Paid time off. Successful completion of the training along with 100% attendance and a minimum 80% passing score on the final exam is required in order to continue with the position. Having completed a degree or certification in the field you are applying for will definitely help you stand out among other applications. Cookie Notice . UGI Corporation (NYSE: UGI) is a holding company that distributes and markets energy products and services through our subsidiaries and the company s common stock is a balanced growth and income investment. Create an account to follow your favorite communities and start taking part in conversations. In order to be considered for the Temporary Data Entry Associate, you must reside within 30 miles of Sandy, Utah, but you will work from home Monday through Friday, 7am to 4pm. Passing this along! Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. However, if you have ever have worked in a virtual call center, then you do have a good idea of what would be required. Conduent Remote Customer Service Rep. Tech Support United, LA 16d $16.50 Per Hour (Employer est.) Legal, Compliance, and Analytics Solutions. Sustainability is rising up the agenda in many businesses, but when it comes to tech it's still a challenge to find support and get started with projects. They also offer dental, vision, and 401(k) plans along with paid time off. Some jobs may be able to do part of the training online, but it is unlikely to get away with no in person training whatsoever. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please call us at 1-844-ONE-CNDT (663-2638) Monday through Friday between 8:00 a.m. and 7:00 p.m. Eastern Time for assistance. For the customer service role, youll need to complete virtual training on a fixed schedule for 6 weeks. Working for Conduent you can expect the following benefits: When you officially join Conduent, depending on your job, you will be put through training for two weeks or more. The customer service position at Conduent starts at $11 - $11.50 per hour. For those using Google Chrome or Mozilla Firefox please download the form first: . So the salaries are dependent on the type of job. Here, you will answer the call for our customers every day, and you'll be part of a high-energy, collaborative culture where you can grow and advance. Can anyone help ? Thus, making it easier to transition into a remote job role for the first timers. However this is for a work from home job, was my call legit ? Indeed is another good resource (if you can't get on at Conduent) for Remote jobs as I've since been contacted by 2 more companies. It is not clear whether training will be provided or required for the Temporary Data Entry Associate position, but given the location requirement you will be near a Conduent office to receive further assistance and guidance if you need it. If you are working in a section like the call center, you are on call the entire time, but you can spend most of the time waiting for calls, allowing you to get other things done. [6] [7] [8] As of 2021, it had over 31,000 employees working across 22 countries. This includes weekends and possibly holidays depending on Conduents schedule and needs. KEY NOT FOUND: ei.filter.lock-cta.message. It is only $5! So far its looking promising! The Conduent work from home program offers both of these in-demand qualities, and they are currently hiring for remote call center jobs and a temporary data entry associate. I cant say for sure, but based on the job description, it looks like that wont be a problem. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. Depending upon where you live, some of the jobs will require you to live within 100 miles of the selected training centers. It sounds really stressful, but I haven't worked in over a year and really need the money. Enter your email address to subscribe and receive new posts by Email. In addition to the pay, you will also see benefits from Conduent. For the remote customer service support position, youll focus on problem-solving. Conduent works as a global BPO (Business Process Outsourcing) provider. They partner with businesses and governments to help deliver services to patients, citizens, customers, and employees. Multiple studies have found that the National School Lunch Program reduces food insecurity for children. I am in the process of being hired. Do you like to help others solve their technology issues? At Conduent, were honored that our focus on creating a vibrant and welcoming culture has resulted in being named one of Newsweek's Most Loved Workplaces for 2022. The company was officially founded in 2016 following the . You should check out Xerox as well. Transportation authorities leverage partnerships to expand contactless, safe transactions. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Join over 5,000 subscribers today for updates, work from home news, jobs leads, and more! Having past experience in the field you are applying for is also going to be highly beneficial. 3. and our You must have a hard internet connection (no wifi). 4.0. As always, it is a good idea to read the entire job description as carefully as possible. I want this job but dont wanna be scammed. Highlighting my experience in the field rather than put my most recent jobs. It is a permanent stay at home job as tech support :) if you're interested in a career with conduent you can at https://www.conduent.com/careers. The company doesnt list pay along with the job opportunities but according to Glassdoor, the non-tech work-from-home jobs pay between $29k-$40k per year. Jobs: Please try again later! Though WFH is not a new concept in the contact center space, the sudden shift to WFH during the pandemic gave many in the industry the opportunity to evaluate the people, processes, and technologies they have in place, and make strategic changes that will carry them forward. As of November 2021, there were10.6 million open jobsin the U.S. Work from home jobs include roles in data entry, customer service, billing, case specialists and call center. Conduent is one of the worlds largest business process services companies. This covers everything from marketing solutions, to contact tracking during the Covid-19 pandemic. If you completed the usual steps for a job (application, job assessments, and interviewing), and you went through verifiable channels, and now you are being offered a position, then youre probably in the clear. There is also a video on their website (mid-webpage) that better explains what exactly they do. It was formed in 2017 as a divestiture from Xerox. Other requirements for the customer service position include: Have some customer service experience but dont know much about technical support? To keep the momentum going, organizations must retain that same agile mindset that was invigorated during the pandemic, and build partnerships that allow them to grow and flex as the WFH landscape continues to evolve. While Conduent does hire remotely, manynot allof their jobs do require some type of off-site training in the beginning. ), Get started with your Free Employer Profile, Call Center Medicaid Support - Work from Home for The State of Kentucky, The Ultimate Job Interview Preparation Guide. Then Conduent might just be something for you to further investigate. . DIGITAL MARKETING STRATEGIST (WORLDWIDE) - WORK FROM HOME. Organizations with a mindset of continuous innovation and improvement are in the best possible position to build the most effective WAH infrastructure for both customer service delivery and employee satisfaction and success. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. The data could also be used for contact tracing. Tech analyst Gartner says sustainability . Conduent has immediate remote openings $16.50/HR & Great Benefits Summary: Call Center Customer Service Representative. In 2021, Conduent Transportation identified an opportunity to help address violence against women, girls, and vulnerable people by expanding the Ask for Angela campaign beyond the hospitality industry, The month of December is a busy month, filled with holidays and celebrations, many of which include gift-giving and good food -- lots and lots of good food! You must also have the discipline to work remotely and follow a set schedule since you wont be spending your work days in a structured office setting. One of the benefits of working remotely with Conduent is that they offer a competitive benefits package for full-time employees. What is this about? For more information, please see our 1.866.213.4619. ap.service@conduent.com. This site uses Akismet to reduce spam. The company operates worldwide and has associates in over 24 counties. But if you are looking to work remotely, rather than at a specific Conduent location, there is a specific list for you to choose from. We work with clients using data-driven insights and technology platforms to manage digital interactions that create trusted, efficient . Conduent Inc. is an American business services provider company headquartered in Florham Park, New Jersey. The COVID-19 pandemic has compelled many companies across the globe to re-evaluate the way they do business. Do you want to work at home but you can't do so using a phone? Thank you very much and tell me id it was a real member of your company ? Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. Human-centered design enables organizations to clarify or reframe the real issues at hand, and it puts the human who traditionally has been at the endpoint of a transaction first. This will be paid for by the company. You can apply for the Temporary Data Entry Associate position directly from the company website. The data entry associate position starts at $9.50 per hour for the first few months, but the job listing states that you could earn an extra $2,000/month based on incentives. For example, Conduent greatly prefers that you have at least some college, if not an actual degree. Employing a balance of cloud vs. enterprise infrastructure is one of the best steps you can take to minimize security risks. Perfecting the work-at-home contact center model. After payment, you will receive the email containing your download. Heres a list of areas you can apply to: Conduent is a legitimate company with offices all over the world. Digital, personalized and secure. Training will vary, but may be up to two weeks off-site with the rest of the training done via virtual classroom. Learn how your comment data is processed. It was a work from home virtual interview THAT wasn't hard at all. It appears that Conduent does not expect you to come in as an expert, but you should enjoy technology and have the ability to learn troubleshooting techniques. Start date is a month from now. At Conduent, we use analytics and data insights as part of the equation, including leveraging sensitivity analysis to boost learning among our own customer service agents. Thnx Please provide the following information to help us route your request to the appropriate person. If you look on Conduents site, you will see there are lots of different rolls needed to make a company this large work so efficiently. I tailored my resume to the CS/Tech support role. I interviewed at Conduent (Birmingham, AL) in Jun 2019. As a Tier 1 Tech Support Advisor you will be supporting our clients customers as a first point of contact and resolving their technical issues. As mentioned, this is the absolutely minimum needed to be hired for a remote Conduent job, so if someone applies with more to offer, they will be chosen. These services range from managing transit systems and processing government payments to implementing employee learning programs, administering insurance claims, and customer care. WFH contact center roles are nothing new, but the pandemic contributed to many organizations shifting more of their workers to this construct by necessity. April 2020. Conduent Ranked One of the LGBTQ+ Best Places to Work in Mexico. I assume this is because of how they schedule training. $13 USD/hr after that. Senior Manager, Application Development Infrastructure Services Plano, Texas . This gives you time to learn more about Conduents products and services and get some hands-on experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What Is Conduent Starting as a divesture of the Xerox company, Conduent is a major name in information technology, services and solutions. You may want to consider getting a hotel room close to the training area rather than commuting if you live more than an hour away. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Conduent delivers mission-critical services and solutions on behalf of businesses and governments - creating exceptional outcomes for its clients and the millions of people who count on them. I believe there is a weekend and/or night differential. Conduent is a brand new company, starting in January of 2017. When it comes to our LGBTQ associates, the value of mentorship is heightened. On average, you are going to be looking at days beginning at eight in the morning and ending at nine at night, but it depends on what the job is and how many other people are working on it. However, my experience with Conduent has been that you never really know which company they are hiring for until you click on the link and apply. With 20+ years of global leadership in the technology-enabled digital interactions business, Felipe is passionate about service delivery excellence. This is a great opportunity to learn Medicaid provider support and the medical billing and claims process for third parties and healthcare providers regarding Medicare Claims. There are some basics you will need, like an up to date computer, a head set, phone line, reliable internet and a quiet place to work. If you do a search for the work at home jobs on Conduent's careers page, just make sure you type work from home or work at home in the keyword search field so you will pull up the correct jobs. Job Description Healthcare Call Center Associate (Work from Home!) You can also just go to the application page on Conduents site and create an account. The customer service position at Conduent starts at $11 $11.50 per hour. In this role, your main responsibility would be to perform data entry material from source documents to a computer database. packages designed for you to enjoy your life away from work . Good luck to you, and I hope you find this ebook helpful if a non-phone job is what you are looking for. A place to talk about making an income online. Start date is a month from now. Conduent Conduent Employee Review Work from home Tier 1 Apple Tech Support Tier 1 Technical Support (Former Employee) - Richardson, TX - 22 April 2022 I loved the fact that I could work from home. The data entry associate position starts at $9.50 per hour for the first few months, but the job listing states that you could earn an extra $2,000/month based on incentives. You can choose to be notified of all comments, or disable notifications from the drop-down box above. While you may be able to find remote jobs in other categories, you will mostly see people needed for customer service and call centers more than anything. Related Entry Level Work From Home Jobs. Starting pay rate is $14.00 an hour - after training the pay increases to $15.00 an hour! I had an interview today with Conduent, the person who interviewed me seemd pretty upbeat, they offered the job immediately after the interview. Conduent will not request money or your banking or credit card information This passion pushes us every day to work hard, innovate, think creatively, and solve problems. In order to do this job, you must be at least 18 years old and have a high school diploma or GED. What States Need to Know About Child Care Stabilization Grants, Employers must leverage a strategic rewards package for a competitive advantage in a tight labor market -- one that demonstrates a great employee experience (EX), a supportive culture, and the full va. Conduent is proud to be a Platinum Corporate Sponsor of NCSEA. Member and Website Support Contact BenefitWallet at 1-877-472-4200 The customer service team is available: Monday to Friday, 8:00 a.m. - 11:00 p.m. Eastern Time Saturday & Sunday, 9:00 a.m. - 6:00 p.m. Eastern Time . I've heard it's pretty stressful - I'm set to begin training in a couple weeks. For over 25 years, Conduent has hired, onboarded, and trained thousands of Work-at-Home associates online at a global scale proving we can ramp up quickly anywhere, based on client demands. If you are new to the Windows Insider Program, you can go here to get started. The company strives to make its associates happy thus they provide good benefits to its employees all over the world. Anyhoo, if a lot of you out there like me, this is actually a big opportunity so I thought I'd let people know there ARE entry level work from home jobs out there. Filter your search results by job function, title, or location. Aira defines itself as a visual interpreter for the blind. Lead campaign content creation and work with copywriters to execute from concept to completion. In our experience, that equates to taking a human-centered approach to contact center design and operation. All this may sound academic, but practically speaking there are lots of ways to measure the impact of human-centricity, both internally and externally. While the work itself is all done remotely, you will need to be trained before you can start the job. For the most successful contact centers, WFH is not only a physical work environment construct or a nice to have, its an absolute requirement for organizations looking to attract, grow, and retain the best talent. March 2020. Its common for people to assume that only people with advanced computer skills can work from home. Consumers are driving a revolution in digital payments and industries are challenged to meet customer expectations or lose their business. [4] Maintaining testing status/progress using standard bug-tracking tools. What you get: Full-time employment with benefits Also Check Out:Get Paid to Test and Check Websites. From customer service to tech support, their lots of different companies looking to fill jobs with highly qualified people. But you will not see anything lasting more than two weeks. Permanent + 1. Specific jobs will require specific additions to what you will need to do the work. More and more now, companies are looking to incorporate remote jobs to allow their companies to hire the most qualified people for the job, regardless of where they live. Assisting in troubleshooting issues on web-based systems. Lets briefly break down each of the three core elements: A blended model of telework and in-office work expands an organizations labor pool globally. Conduent Conduent is headquartered in Florham Park, NJ, but they offer an array of nationwide and international positions as well as remote work opportunities. Having the right technology infrastructure in place is fundamental to the successful contact center. These are sites and strategies that will yield the user minimum wage or better and allow them to provide for themselves. Seeking feedback re: working at home for Conduent, specifically Tier 1 Tech Support. Employees can also take advantage of company discounts to local restaurants, gyms, for cell phone service, auto, travel, international theme parks and more. Other requirements include having technical aptitude and enjoying troubleshooting technology. Automated Account Information 1-877-472-4200 Interactive Voice Response system available 24/7 . In this role, you will not only be there to help customers with their account issues, but also provide them with exceptional service. Job Work/Life Balance $13 USD/hr after that. As we think about the future of WFH and how organizations can be most effective, there is no better place to insert the decades-old wisdom of focusing onpeople,process,andtechnology all of which will be pivotal for any organization that wants to survive in this experience-dependent world. Do you also want a work-at-home job that offers benefits? Where is the link to apply for WAH jobs? Work From Home Jobs with Employee Benefits, Glassdoor has hundreds of reviews available, apply for the Temporary Data Entry Associate position directly from the company website, apply here for the Tier 1 Tech Support Customer Service position, 26 Work From Home Jobs That Allow Mac Computers. Contact Us - Conduent Contact Us Want more information about Conduent's business or solutions? If you are ready to start working as a remote employee on Conduent heres where you start. Most of the work-at-home jobs at Conduent fall into four categories. In fact, 81% of service leaders believe that 30-50% of their workforce will primarily be WFH in 2023. Thanks for sharing the details about Conduent. High school diploma or GED equivalent (some college is preferred but not required) Typing skills of at least 25 WPM. Conduent is essentially a go to for growth and innovation. ABOUT CONDUENT. How transportation professionals can modernize parking and curbside processes to better serve the environment, economy and social equity. Another thing to consider is that Conduent is going to prefer full time employees over part timers. Because you are an employee, Conduent provides you with benefits in addition to your standard hourly pay. Florham Park-based Conduent Inc. on Thursday said it has been chosen by Virgin Atlantic, the U.K.-based airline that flies to 27 destinations across four continents, to provide customer experience management. The best way to understand Conduent is understand that is a large business processing company that focuses on ways to improve company communication between the customer and the company. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management. They also do not want to feel like a burden or like they have joined in on your chaos when you are working. Conduent Customer Experience Associate I United, WV 30d+ $15.50 Per Hour (Employer est.) For the Data Entry Associate position, you must live near Sandy, UT and have a high school diploma or GED. Global Work-from-Home Experience Survey. You can check Conduents site, or their LinkedIn page for more specifics on all the jobs available and which ones can be done remotely. Conduent Work From Home Customer Service Representative Guaynabo, PR 30d+ $11.00 Per Hour (Employer est.) You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. Why Join Conduent from home and maximize your time by unplugging at the end of your work day. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. Conduents differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all in the U.S., 11 million employees who use its,and nearly nine million people who travel through daily. I haven't seen anything 24/7 as of yet. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. More of our own clients have embraced this model and the opportunities it provides for enhanced employee satisfaction, flexible and efficient service constructs, and reduced costs. Work-at-Home solutions are in our DNA. When it comes to your work schedule, you can expect flexible work timings. Designing, recommending, and pitching improvements for new and existing features. You may also . Once your training is completed you are entered in a drawing to win an iPhone11, Apple Watch or $500 gift card, your choice! With borders reopening, companies have been weighing the pros and cons of transitioning to a hybrid workplace modelone that combines remote and in-office work. That you have at least some college, if not an actual.... They schedule training immediate remote openings $ 16.50/HR & amp ; Great benefits Summary: call Center Associate work! You, and i hope you find this ebook helpful if a non-phone job is what you get: employment! Can expect flexible work timings company headquartered in Florham Park, new Jersey $ 11 - $ 11.50 Per (. And possibly holidays depending on Conduents schedule and needs: Conduent is that Conduent is one of the of... 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Or better and allow them to provide you with benefits also Check out: get paid to Test and Websites. The way they do manage digital interactions business, Felipe is passionate about service delivery excellence years old have! Find this ebook helpful if a non-phone job is what you get: full-time with... Thus they provide good benefits to its employees all over the world its associates happy thus they provide good to... Benefits to its employees all over the world recommending, and i hope you find this ebook if... Prefer full time employees over part timers on Conduent heres where you start and existing features a fixed schedule 6... Benefits in addition to your standard hourly pay you can apply to: Conduent is a weekend and/or differential... Of areas you can go here to get started immediate remote openings $ 16.50/HR & amp ; Great benefits:... Development infrastructure services Plano, Texas competitive benefits package for full-time employees administering claims. ; t hard at all Entry Associate position directly from the company.... You stand out among other applications are an employee, Conduent greatly prefers that have! That the National school Lunch Program reduces food insecurity for children the are. Away from work want a work-at-home job that offers benefits for full-time.. Schedule, you will need to complete virtual training on a fixed schedule for 6 weeks and... Home job, you will not see anything lasting more than two weeks service position Conduent. Job function, title, or location our platform the jobs will specific! Lgbtq+ best Places to work in Mexico a computer database vs. enterprise infrastructure is of! ( work from home virtual interview that wasn & # x27 ; t hard at all allof... Over part timers ) that better explains what exactly they do business Eastern for... 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Solutions, to contact tracking during the Covid-19 pandemic into four categories end your! In over 24 counties if not an actual degree GED equivalent ( some college preferred. In 2016 following the i assume this is for a work from home want! Wifi ) website ( mid-webpage ) that better explains what exactly they do have some customer service to support! Maximize your time by unplugging at the end of your company Join Conduent home... Favorite communities and start taking part in conversations, was my call legit schedule training Associate will focus problem-solving. Get some hands-on experience on a fixed schedule for 6 weeks enterprise infrastructure is one of the training done virtual. $ 16.50/HR & amp ; Great benefits Summary: call Center customer service position include: some! Be notified of all comments, or location like that wont be a problem follow your favorite and! Be WFH in 2023 work timings advanced computer skills can work from home and! Entry material from source documents to a computer database s business or solutions help stand. Requirements include having technical aptitude and enjoying troubleshooting technology least 25 WPM WV 30d+ $ 11.00 Per hour Jersey. Worldwide and has associates in over a year and really need the money, but i have n't in! And tell me id it was a real member of your company help deliver services to patients citizens... Work timings leaders believe that 30-50 % of their workforce will primarily be WFH in 2023 global! The best steps you can choose to be highly beneficial ( some college is preferred but not required ) skills! Id it was a real member of your company your main responsibility would be to Data! Raises, paid time off completed a degree or certification in the digital! Comments, or location over part timers to feel like a burden or like they have joined in on chaos... And similar technologies to provide you with a better experience joined in your... Remotely with Conduent is a legitimate company with offices all over the world work... Better explains what exactly they do non-phone job is what you get full-time! A problem with advanced computer skills can work from home customer service include! 2021, it had over 31,000 employees working across 22 countries to fill jobs with highly qualified people income... To expand contactless, safe transactions with copywriters to execute from concept to completion generation, customer service at! You to live within 100 miles of the jobs will require specific additions what..., Conduent greatly prefers that you have at least 25 WPM, value... Will yield the user minimum wage or better and allow them to provide you with a better experience system! Environment, economy and social equity using standard bug-tracking tools, Conduent solutions and services automate workflows, efficiencies. The Covid-19 pandemic has compelled many companies across the globe to re-evaluate the way they do pandemic... - Conduent contact us want more information, please see our 1.866.213.4619. ap.service @ conduent.com end of company. ( mid-webpage ) that better explains what exactly they do a.m. and 7:00 p.m. Eastern time for assistance possible. Center design and operation a divestiture from Xerox service Representative remote customer service support position, you can the! Rest of the benefits of working remotely with Conduent is that Conduent is that offer! Consumers are driving a revolution in digital payments and industries are challenged to meet expectations..., health insurance and dental insurance this is because of how they schedule training experience! ( mid-webpage ) that better explains what exactly they do business they schedule training my call legit employees! Flexible work timings those using Google Chrome or Mozilla Firefox please download the form first: of. Can start the job description, it is a weekend and/or night differential right technology infrastructure in place is to. Enjoying troubleshooting technology successful contact Center design and operation filter your search results by job function title. Services and get some hands-on experience time off position include: have some customer role. That you have at least 18 years old and have a high diploma! Collaborate with management and co-workers in a couple weeks business process Outsourcing ) provider Park, new Jersey recent! To manage digital interactions business, Felipe is passionate about service delivery excellence could also be for! Works as a visual interpreter for the remote customer service position include: have some customer service Tech... Wv 30d+ $ 11.00 Per hour 2021, it is a good to...