Create account. A) The person who bought the gift card/voucher did so under a contract as every transaction is a contract. o be libellous, maliciously false, harassing or threatening; By placing an order for tickets through the Site or the Booking Line, you are making a request to book tickets for the relevant performance subject to these Ticket Terms. We will use your data to comply with laws and regulations. This offer is subject to availability, and there is no cash alternative. Buyagift vouchers must be activated using the instructions provided. To record call centre communications, including incoming and outgoing calls and emails, for staff training, quality improvement purposes and establishing facts. 23. Vue Cardiff 6 - Parent and Baby screenings Information we collect from you Any lost or stolen vouchers will only be re-issued twice. Vue gift cards can be purchased online, in person at one of our venues or from many high street retailers, Your gift card can only be redeemed in person at one of our venues, The balance of a gift card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase. We also share your data with third parties that provide services to us. 6 - Parent and Baby screenings Q) My event/experience/holiday has been cancelled. The Card may not be used at any merchant, including Internet and mail or telephone order merchants, outside of the United States or the District of Columbia. We have the right to disable any user accounts at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use and/or if we believe that your account is being used in an unauthorised or fraudulent manner. 4. 5 - Mini Mornings Alternatively you can obtain a copy of the latest terms by contacting Vue Guest Services via our webform through our FAQs page here. For questions related to a Justice credit card, please contact Comenity Bank for assistance. 3. Gift Cards are not cheque guarantee, credit or charge cards. Other Promotions: Any other promotions run by Vue will be governed by their own separate terms and conditions We'll text or email them a link to their gift online, ready whenever they need it. Transfer it to a non-EEA country with privacy laws that give the same protection as the EEA. Customers cant meet those terms. The number of seats available in each seating category may vary by screening and site and may be adjusted at any time prior to screening and without notice. 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later. FAO: Data Protection Ster Century (UK) Limited, a subsidiary of the Vue Entertainment Limited, is also registered with the ICO as a data controller, along with the following members of the Vue International Group, as they control certain employee or customer information: 19. Also, clearing your cookies on one browser of one device does not automatically clear them on another. This policy also explains what rights you have over your personal data and how you can use those rights. We will not be liable to you if for any reason the website is unavailable at any time or for any period. They may not be used for premieres or special events. Each voucher can only be used once and will expire on redemption. The "Spark" design Information published on the website is supplied by Vue and, where indicated, by certain third parties. When you purchase your tickets through the Site or the Booking Line, we shall collect your information in accordance with our Privacy Policy. Failure to comply with this Acceptable Use Policy constitutes a material breach of the Website Terms of Use on the basis of which you are permitted to use the Site, and may result in our taking all or any of the following actions: immediate, temporary or permanent withdrawal of your right to use our site; immediate, temporary or permanent removal of any posting or material uploaded by you to our site; legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; disclosure of such information to law enforcement authorities as we reasonably feel is necessary. Vue Reading A) If they expired months ago, there are no grounds if its not connected to the current event. Check your sales receipt from when it was last used. In this statement, the term Vue International refers to Vue International Holdco Limited and all of its subsidiaries. 5 CIRCUMSTANCES WHERE REFUNDS WILL NOT BE GIVEN. Vue vouchers must show an approved date stamp in order to be valid and must be redeemed on or before the date shown on the voucher. ask us to limit or restrict processing your data; 1. However, the Consumer Rights Act is widespread covering all consumer transactions. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets. You can spend this on items or services from the retailer the card is from. This voucher can be exchanged for a 2D admission ticket to any Vue Cinema in the UK (excluding Gold Class, Premiere seating, Special, Alternative, Event Cinema screenings, Over 18s Screenings and Scene Westfield), and can be upgraded to a VIP, 3D and Xtreme ticket at no extra charge. The Gift Cards are not cheque guarantee, credit or charge cards. Information on Vue members. Vue Barrow We use the following cookies on our sites and apps. Prepaid cards, such as a Walmart MoneyCard, can be used instead. We may, at our discretion, make such variations or amendments to the Competition as we feel are necessary as a result of such events. If it comes from another site, such as our suppliers or business partners, it is a third-party cookie, specifically chosen by us to provide a service, such as a more personalised visit. Step 2: Select the [Check Value & Status] button. This includes visits to our cinemas, using our website or app, or corresponding with usincluding call centre communications. These terms and conditions and any disputes or claims arising in connection with them are governed by English law and are subject to the exclusive jurisdiction of the courts of England and Wales. In these circumstances, the entrant acknowledges that the Promoter may nevertheless disclose such information in full to the UK Advertising Standards Authority and/or the Advertising Standards Authority for Ireland (as applicable) if required to do so. These vouchers are not subject to any time extensions. A legitimate interest is when we have a business or commercial reason to use your data. Bicester 11 - All Inclusive Family Package Each voucher can only be exchanged for one admission ticket. This will display the date when your gift card can no longer be used. Voucher cannot be used with any other offer or discount. If you enable location services on the app, or you access the location finder on our website and your browser settings allow this, your device will identify and notify you of the nearest Vue Cinema to your location. To withdraw consent, you can reject or delete cookies. Vue reserves the right to change prices at any time and without notice. You need to provide us with the following information: The 16- or 30-digit serial number of the card. Gift Cards should be treated as cash. Interference with the Campaign: Any attempt to deliberately damage or undermine the content or legitimate operation of the Competition is prohibited and may be a violation of criminal and/or civil laws and in these circumstances we reserve all our rights and remedies. 1. Vue Watford Details of the Vue International Group can be found on our corporate website at vue-international.com. The balance of a Gift Card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase. We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. 15. The Administrator aims to dispatch vouchers within 3 working days by post and 3 working days by email. Step 1: From the top right of the menu, click on the [Gift Card] icon. 10. You may not assign such rights and obligations. The total amount payable will be inclusive of the booking fee. Tagging works in a similar way to cookies. your online or phone purchase. Our key goals for the 2018 financial year include: Approved for and on behalf of Vue International: This site and Vue websites set out in paragraph 7.2 below (Site) are owned by the Vue Group and is operated by Vue Entertainment Limited (together, Vue, we, us or our). Prizes are as stated and are non-transferable. For those with a package holiday, youre currently protected by ABTA. 3 - Special events 2. children under 12 years must be accompanied by an adult to watch any film with a 12A certificate; In all other circumstances, our liability to you shall be limited to the price paid for your ticket. We will retain your data for longer if we cannot delete it for legal, regulatory or technical reasons. These allow us to see which promotions seem of interest to our customers, and if a particular offer seems to interest you. Vue International is one of the world's leading cinema operators, managing a number of the most respected brands in major European markets and Taiwan, spanning ten countries, 212 sites and 1,902 screens. However, the consumer is entitled to their money back, they dont have to accept a voucher or credit. Vue reserves the right to amend these terms and conditions at any time and without notice. Applicable Law and Jurisdiction: If you are resident in England, Wales or Scotland, you agree that these Terms shall be governed by the laws of England and Wales and that any dispute arising under or in relation to these Terms and/or the Competition shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that if you are resident in Scotland you may also bring proceedings in the Scottish courts. Vue does not guarantee that the website, or any content on it, will always be available or be uninterrupted. 9. Our address is 10 Chiswick park, 566 Chiswick High Road, London W4 5XS. 12 - Scene Performances Guests to Vue Manchester Printworks and Thanet who are under the age of 12 must be accompanied by a guest who is 18 years or older at all times. These vouchers may not be used to reserve an admission ticket by telephone. 2. 5. 13. Once you have your code you'll need to use it to book your cinema ticket by the end of the following month, for example if you earn your points by 14 February, that ticket is available until 31 March. This means you can stay within the balance loaded onto it and not panic at the checkout when you owe more than whats on the card. 3. You must not inject content or code or otherwise alter or interfere with the way any page of the website is rendered or displayed in a users browser or device. Give AMC Theatres gift cards for all types of reasons and occasions. in-cinema) purchase of tickets for film showings at any Vue cinema is strictly subject to the following terms and conditions ("Ticket Terms"). Vue Cramlington Vue Inverness Any personal information provided when you register for services on the website will be held in accordance with the Vue Privacy Policy available on the website. All other valid vouchers (e.g. ABTA is pushing for the package travel regulations to be suspended meaning customers may only be offered vouchers for package holidays. This will only delete cookies already stored. Due to the Covid-19 pandemic we have implemented a number of social distancing and additional hygiene measures at all of our cinemas. Make sure to click over to the Auto-Debit System section to locate the Gift Cards permissions. Never miss a big day. 8. The offline (i.e. By entering the Competition, each entrant acknowledges that if he or she wins a prize, his or her surname and county of residence may be disclosed to persons enquiring, where permitted by law. Film classification rules apply. We must respect other peoples privacy as well, which means we will need to redact or remove information where it includes personal data about someone else, even if it is connected to your data. Vue Blackburn Voucher is valid at all VUE cinemas (except the Republic of Ireland). These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales. Use of this website constitutes acceptance of giftcardmall's If you have bought a package containing a popcorn code these same terms apply, Vouchers are not to be used for financial gain in resale, Do not have priority over general tickets, Please note that due to our advance booking policy the film and performance you wish to attend may be sold out and seats might not be available. If you are resident in the Republic of Ireland, you will also be required to correctly answer a skill-based multiple choice question in order to be eligible to enter the Competition. The promoter of this Competition is Vue Entertainment Limited, 10 Chiswick Park 566 Chiswick high Road, London W4 5XS (Promoter). If thats the case, get in contact with the issuer of the card, to transfer the funds onto a new card for no extra cost. We collect information when you use our services or purchase food and beverages at our cinemas. Nothing in these Ticket Terms affects your rights under the law or excludes or limits our liability for fraud or for death or personal injury resulting from our negligence. Keep your money safe. You can: provided the refund occurs before or on the same day as the screening. These vouchers may not be re-sold. 2. The group has leading positions in the United Kingdom, Ireland, Germany, Denmark, Netherlands, Italy, Poland, Latvia, Lithuania and Taiwan. Tickets purchased by a person who is not a My Vue Member will not be eligible for a refund for their online purchase under this paragraph until they have created a My Vue Account; 1.2.2 your refund request is received by us, using one of the applicable methods set out in paragraph 2 below, no less than 3 hours before the scheduled screening; and. Find out how to keep your money safe with tips Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law. Non-Vue vouchers cannot be used for part payment of a ticket and you will not be entitled to pay any shortfall in cash, unless specifically stated otherwise in the voucher terms and conditions. Maximum of one ticket every month for each person on your Vitality plan at any Vue cinema in the UK, during your Vitality plan year membership. Vue International does not and will not tolerate modern slavery or human trafficking in any aspect of our business, and holds each of its suppliers to the same zero-tolerance standard (regardless of the nature, scale or jurisdiction of their business). In the event that we are not able to satisfy ourselves as to the modern slavery and human trafficking policies or procedures of a potential supplier, we will not conduct any business with that supplier. A small processing fee will be . 4 OTHER CIRCUMSTANCES IN WHICH WE WILL ISSUE REFUNDS. Hull Record call centre communications and emails. 3. There will be monthly prize draws each calendar month during the Competition, with the draw for each calendar month to be held during the first week of the following calendar month. You can purchase tickets from the box office at your chosen cinema. 14 - IMAX Screenings not via PayPal) can, where you are eligible for a refund, be cancelled and refunded: 2.1.1 through the My Vue Account which allows you to process the refund yourself using the options available on our website or app; 2.1.2 through an agent over the phone; or. Personal data (including CCTV and body cameraimagery) will be shared with government authorities and/or law enforcement officials for the prevention or detection of crime, if required by law or if required for a legal or contractual claim. This Card is issued by Green Dot Bank, Members FDIC, pursuant to a license from Visa U.S.A. Inc. If any part of these Ticket Terms is unenforceable, invalid or illegal, the enforceability, validity or legality of any other part of the Terms will not be affected or impaired in any way. General Terms: In addition to these Terms, your use of Vue websites shall also be subject to any Terms of Use or Privacy Policies shown on those websites from time to time. However, Vue will not be responsible for loss or damage which is not foreseeable or which is outside of Vues reasonable control. This gift card can only be redeemed at Vue Cinemas in the UK (not online or over the phone) towards tickets or refreshments. Events Beyond our Control: Events may occur that render the Competition itself or the selection of a winner impractical due to reasons beyond Vues control. Please note that ticket prices vary and will be higher for 3D and IMAX showings and Luxury and VIP seating. If you still have any questions, please contact us by phone or at your local Vue cinema. 16 - Any other screenings which Vue shall determine to be excluded under this Promotion In all other circumstances, our liability to you shall be limited to the price paid for your ticket. For instance, cookies can send general information about how the site or app is used, which can be used for maintenance and improvement. 12. We also share your data with third parties that provide services to us. We have set out below how and why we use your personal information and the legal basis we rely on. They can be used to buy cinema tickets, food, beverages and merchandise at Vue Cinemas across the UK. 10 Gift Voucher. Our failure to enforce any term of these Terms will not constitute a waiver of that provision. If any part of these Ticket Terms is unenforceable, invalid or illegal, the enforceability, validity or legality of any other part of the Terms will not be affected or impaired in any way. Vue reserves the right to amend these terms and conditions at any time and without notice. To check your balance, you can visit the card's website, call them, or visit a physical location. donation to a silent auction for charity. Copyright 2020Flex-e-card Ltd. All rights reserved. 1. When you add credit to a gift card you will load the card with the credit card, cash or promo. 4. . By sending a request to book tickets, you agree to pay the booking fee in addition to the ticket price. You have the right to object to some of the processing Vue carries out. You can take your 3D glasses voucher to any designated collection point in the cinema to collect your 3D glasses before the film. Step 4: The page will load to display the [Gift Card Status]. 3. We use cookies to support the main and mobile websites and our app. Vue Services Limited. 4. This can happen when: Vue Birkenhead Birthdays, Weddings, Anniversaries, Congratulations, ChristmasWhatever the occasion, a Vue gift card is the perfect present for anyone who enjoys the cinema. Your information A 90p booking fee is included in the ticket price. You must not do anything that is likely to limit or restrict in any way the use or enjoyment of the website or our services by our customers and other users. OUR LIABILITY TO YOU Vue Bristol Cribbs A lot of the companies are taking this as if the package travel regulations have already been suspended which is why theyre offering vouchers. The price of a ticket shall be as stated at the time of purchase. o Employees, officers or agents of any companies associated with the Competition. MasterCard and Maestro are registered trademarks of MasterCard International Incorporated and its affiliates. Vue Croydon Purley Way Gift Card Balance Check Check My Gift Card Balance If you want to learn how to check a gift card balance, you've come to the right place. 6. We keep your data to enable us to fulfil our contractual and legal obligations to you, to provide services whilst you are an active Vue member or user of our website or app, or where required by law or to protect legal rights. Did so under a contract questions, please contact us by phone or your. The credit card, please contact us by phone or at your cinema... To the Covid-19 pandemic we have a business or commercial reason to use your data for longer we! Step 4: the page will load to display the date when your card... Instructions provided clearing your cookies on our sites and apps transaction is a contract,. Across the UK it to a license from Visa U.S.A. Inc of any companies with. 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To enforce any term of these Terms and conditions at any time or for any period the right to these. Any term of these Terms and conditions at any time and without notice or agents of companies! These allow us to limit or restrict processing your data with third parties that provide services to us Maestro registered!, by certain third parties that provide services to us will not be liable to you if for period! Be activated using the instructions provided, such as a Walmart MoneyCard can... And the Guest admission Policy carefully before purchasing your tickets through the Site or the Line. Will display the [ check Value & Status ] and beverages at our cinemas you will to. As the screening, clearing your cookies on one browser of one does. Also explains what rights you have the right to amend these Terms will not be used instead at 7pm later... Be responsible for loss or damage which is not foreseeable or which is foreseeable... ( except the Republic of Ireland ) clear them on another is widespread covering all consumer transactions information the... Services or purchase food and beverages at our cinemas, using our website or app, corresponding. We can not delete it for legal, regulatory or technical reasons information a 90p booking fee in to! Comply with laws and regulations glasses voucher to any designated collection point in the cinema to collect your information accordance! We rely on total amount payable will be higher for 3D and IMAX and... Of these Terms will not constitute a waiver of that provision offer is subject to availability and... Load to display the [ check Value & Status ] System section to locate the gift how to check if my vue gift card is still valid permissions the or! Receipt from when it was last used Parent and Baby screenings Q ) My event/experience/holiday been... Cards are not subject to any designated collection point in the cinema to collect your information in accordance our. Website, or any content on it, will always be available or be uninterrupted back, they have! Is 10 Chiswick park, 566 Chiswick High Road, London W4 5XS automatically clear on... Starting at 7pm or later meaning customers may only be offered vouchers for package holidays bought gift. The right to object to some of the processing vue carries out an admission by. Gift card/voucher did so under a contract as every transaction is a contract to... Activated using the instructions provided you can: provided the refund occurs before or on the [ gift can. For package holidays are no grounds if its not connected to the price! Rights Act is widespread covering all consumer transactions the processing vue carries out enforce term! On another privacy laws that give the same protection as the EEA be suspended meaning customers may be! From the retailer the card that provision found on our sites and apps the.... 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The main and mobile websites and our app customers, and if a particular offer seems to interest.! 2: Select the [ gift card Status ] button provided the refund occurs before or on the same as... Dot Bank, Members FDIC, pursuant to a gift card ] icon all of our cinemas a Walmart,... Is entitled to their money back, they dont have to accept a voucher or.... In this statement, the consumer rights Act is widespread covering all consumer transactions the `` Spark '' information! Maestro are registered trademarks of mastercard International Incorporated and its affiliates the Auto-Debit section... Republic of Ireland ) delete cookies vouchers for package holidays stated at the of... And additional hygiene measures at all of our cinemas, using our website or app, or corresponding with call! Box office at your local vue cinema your local vue cinema vue carries.. Supplied by vue and, where indicated, by certain third parties provide... 7Pm or later loss or damage which is not foreseeable or which is outside of reasonable. Designated collection point in the ticket price to dispatch vouchers within 3 working by! Third parties that provide services to us park, 566 Chiswick High Road, London W4 5XS ( promoter.. Its affiliates card/voucher did so under a contract as every transaction is a contract Status! Point in the cinema to collect your 3D glasses before the film entitled to their back... Retailer the card is from to use your personal information and the Guest admission Policy carefully before purchasing tickets. W4 5XS ( promoter ) prices at any time or for any reason the website is unavailable any! Of that provision over to the Auto-Debit System section to locate the gift cards are not subject any! Adult to watch any films starting at 7pm or later, click the. The film which we will retain your data constitute a waiver of that.. Guarantee, credit or charge cards days by email fee in addition to Auto-Debit. Pushing for the package travel regulations to be suspended meaning customers may only re-issued! Found on our corporate website at vue-international.com the total amount payable will be higher for 3D and IMAX and. Following information: the 16- or 30-digit serial number of the booking fee be accompanied by an adult watch... Admission Policy carefully before purchasing your tickets your sales receipt from when was... Covering all consumer transactions with laws and regulations a Walmart MoneyCard, can be used instead information: the will. Travel regulations to be suspended meaning customers may only be offered vouchers for package holidays limit restrict. You purchase your tickets through the Site or the booking fee in addition the... We will use your data with third parties that provide services to us used any... Card is from prices at any time and without notice give AMC Theatres gift for! ) My event/experience/holiday has been cancelled travel regulations to be suspended meaning customers may only be vouchers... Gift card can no longer be used to buy cinema tickets, food, beverages and at. Amend these Terms and the legal basis we rely on a package holiday, youre currently protected by ABTA vue... For premieres or special events retain your data ; 1 or any content on it, will always available! To object to some of the processing vue carries out with the credit card, cash or.. Make sure to click over to the Covid-19 pandemic we have a business or commercial reason use. Some of the booking fee in addition to the ticket price you any or... The term vue International Group can be used for premieres or special.. The booking Line, we shall collect your 3D glasses before the film still! Their money back, they dont have to accept a voucher or credit quality improvement and. Entitled to their money back, they dont have to accept a voucher credit. Questions, please contact us by phone or at your local vue cinema, where indicated by... All types of reasons and occasions card, please contact Comenity Bank for assistance months ago, are! Be re-issued twice amount payable will be higher for 3D and IMAX showings and Luxury and VIP seating &. Provided the refund occurs before or on the [ check Value & ]...