Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause Then when I just opened my husbands tab it shows some of my contact info on his side. I believe they have the ability to make updates within the app on your behalf if there's an issue. (started several months ago). However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. I am unable to download my covid vaccination results onto the app. Navigate the ship easily with turn by turn directions to wherever you want to go. The WiFi isn't what Princess advertises on their website. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Ugh. The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. This video shows you what it looks like and walks you through the Health Assessment Questionnaire.Please like this video and subscribe to my channel to make sure you dont miss future content. Does anyone know how I can do this outside of the app? Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. I think this is down to semantics. Today I was told to check back in a month. Keep receiving message that it will download later. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. Very frustrating! Good to hear you finally found a way! Your door unlocks as you approach and even gives you a personalized greeting. The app crashes on open on my Galaxy S8. Force Stop the Princess MedallionClass App. my next gripe is about the airport that if we are unfortunately needing repatriated home. Wildcatllamas, October 2, 2022 in Princess Cruises. This Clears both data and cache. I have called Princess Support about 9 times. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. Solo Sue #itscruiseday #cruiselife #letscruise #cruisenews #cruiserestart #cruiseupdates #SoloTravel #SoloSueTravels #SoloSue #PrincessCruises ----------------------------------------------------------------------------------------------------- Contact email: Sue@SoloSueTravels.com Instagram: SoloSueTravels Twitter: @SoloSueTravels1 Facebook: https://www.facebook.com/SoloSueTravels/ ----------------------------------------------------------------------------------------------------- FTC disclosure this post or a video contains affiliate links which means I may receive a commission for purchases made through my links. Now, put your network on 4G e.g. Couldn't log in with password had to use book ref. Phone is iPhone 12 Mini with up-to-date IOS. Tried to download an existing photo. It has just been frustrating. I installed the Medallion Net app before boarding no issues. You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? Will not save info. In any case I have the main dining room confirmed every night already at 7 PM so I will see if I feel like eating at any alternative restaurants (but my cruise is much shorter than yours due to pets at home!). Also, mention the most recent voyage you were on with Princess. Is a Medallion wearable safe to use if I have a . Their Help Desk lady in UK couldn't login with my details. To resolve Princess MedallionClass network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Booking # 3CDDDL, Cannot save personal information, cannot scan documents, cannot upload a credit card.. the worst app in the world. I can't uninstall it and I want it GONE! I even tried to use their web version of the app. The App is very poorly written and takes an inordinate amount of system resources. I HATE this Medallion App thing! Give an option to put you in the queue and call you back when someone can help you. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Is there anything else I need to know about my Medallion wearable?Just be sure to keep it with you at all times. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. I want to be able to use the app. To use the MedallionClass app for check-in process you will need: booking number. We actually have our own Princess webpage too,. Not able to download app. When I uploaded my passport I get an error saying that my first name does not match. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. - Onboard Packages I still don't see anything about choosing an arrival time but at least I'm in . Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. The usability of the app whether it is on the Internet or via the iPhone is EXTREMELY poor. LauraS All 8 cruises since the restart.I had to show the original vax card anyway. I stated I tried to get this app to work by trying it on 3 phones and took time to call them and it was a princess representative who informed me that there was a glitch in the program and that since I could not select an arrival time to show up when I wanted. Does anyone know how I can do this outside of the app? I'm not a happy camper right now. (And that was a nightmare) Started June 21, 2021, By I hate the thought of picking a set time when I am holidays and that is why we never had traditional dining, other than the first time we cruised. I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. Please advise what I can do. I cannot figure out how to update the app with our new booking number. Speeds will vary bydestination with slower speedsin regions like Alaska & the Baltic. Booking name was Brenda In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". We'll see how it works once on board. . Expected to be able to take a security photo and can't. Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. Started August 27, 2021, By I want to print "view port guides' under the JourneyView for my cruise on my Android phone NOTE 20. there is no print button available and no URL I could copy and put on my computer to then print out. ? Kind of you. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? You can also access these experiences through your stateroom TV and digital portals around the ship. With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. By There are many android uses who will be able to help you (I'm an Apple kind of person). Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? EDL). All of the information on the app goes into the medallion as far as I know. I want to be able to use the app.). My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). I am trying to upload my husbands passport and kids passcards and they will not load. We are having trouble with the Medallion app as it won't let us scan in our passports. I've been trying to upload our security photos for over an hour. It contains a code that identifies you to the ship's computer, it contains no other information. I have been trying since March to link my cruise in the medallion app. Does anyone know how I can do this outside of the app? ), @Aunt Bartywelcome to CruiseCritic! App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Bottom line: It's not your job as a customer to find workarounds for their blunders. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Does anyone know how I can do this outside of the app? If you. Help! Princess needs to do what airlines and many other companies do. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. Can't load my photograph on it. Wtf!!!!! My app no longer shows me as green line. I ask if the supervisor could call me back and I was told an infactic NO! When i complete the info, i cannot click save. Arizona. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. No, once on board you can download and use the MedallionClass app and all digital experiences for free. App still crashes on my phone, but as long as I can get in somewhere, I am good. We have a 31 day (ta && ta.queueForLoad ? Unable to complete personal information and emergency contacts sections on medallion app! For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". I still don't see anything about choosing an arrival time but at least I'm in . It contains your cabin number, your drink plan etc. If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. Timeless cities, world-famous cuisine and boundless history in every port. Thanks for watching! Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. Middle name. Also now doesnt come up with a link to wifes details, now Ive filled mine in That eventually went away. However, the app has not updated and still only records up as Ruby membership. Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. There are several lengthy threads on the MedallionClass App, one specific to Android. With 80% of people having so many problems with this app you'd think they would be working on it big time. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. Click on "Try our web version". However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. The app crashes on open on my Galaxy S8. Not a happy 80 yr old chappie! Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Powered by Invision Community. When we go to the page on the app where this should be done it correctly shows our country of. No more crowdedmuster stations, insteadget the safety info through a video you can watch once on board in your stateroom or your device any time before the ship departs on embarkation day. my next gripe is about the airport that if we are unfortunately needing repatriated home. I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. As Laura had started the thread Ocean Medallion App Questions - Part 2 which has gotten very long since opening in 2019, I thought it was time to start a Part 3 with all of the new things that can be done including Dine My Way. Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. Worried that we will not be able to use the medallion for our august cruise. Tried on 2 iPhone devices + removed & reinstalled app + switched off iPhones etc etc etc. How can this be resolved? Unable to update address details specifically postcode. Good to hear you finally found a way! It took 45 minutes to enter passport info and update personal info. HELP please, Your app will not accept my booking number please advise thankyyou. I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. download the app in your phone's app store. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Princess needs to do what airlines and many other companies do. On android, goto "Settings" click Princess MedallionClass app. For security of purchase transactions, each Medallion device is associated with a guest profile that contains their onboard security photo. Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. CC Help Jenn Switch your mobile device to "Airplane Mode" in Settings. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. LauraS Apparently walk ups will still be accommodated but in the past Princess had at least one dining room for anytime diners. . Merci de m'aider. Wi-Fi everywhere on board so you can text, post photos, video chat and more! I want to be able to use the app.). Pre-planning helps you make informed choices about how you want to spend your time. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. Have used the app successfully on previous cruises OK. UPDATE: I was able to get in on my tablet using log in with booking number. 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. Then confirm "Reset Network Settings". ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. LauraS ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. One can only speculate this is in response to customers having the issues with the app. Can't save. Not an improvement Princess USA does that now. But he wanted the name of the person and number that gave me incorrect information. I cannot enter numbers of postcode for payment method credit card entry At their suggestion I tried logging in on the Princess.Com site with same details. Booking name Rene Tried to log in for two weeks. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. and still can't get it to accept anything other than +1 as the country code for my mobile. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Cannot upload security photo, says try again later. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Repeatedly tried to take security photo with no success. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. Order whatever you need burger, beer, extra towels, aloe, etc. I still don't see anything about choosing an arrival time but at least I'm in . The staff know nothing about it - why should they, as they don't work for Princess. This will be an interesting cruise in 5 days. And stay connected with your group no matter where you are (or they are) on board. I think they were having server issues this morning. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. CC Help Jenn It says "INVALID VALUE" for my email address so the next button isn't accessible. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Will that be a problem? I believe they have the ability to make updates within the app on your behalf if there's an issue. I asked for a supervisor and was told I would have to be on hold for at least an hour to talk to a supervisor. However, as every device differs, so you should check directly with the manufacturer of your medical device and physician for guidance. It links to the on board computer where all the information is stored. I have more than the 2 gb required. Using a photo in my drive file - nope. Have dinner at the same time each night or change it based on what works or you. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. The emergency contact for my travelling has been carried to my 'information'. There are several lengthy threads on the MedallionClass App, one specific to Android. Peoole have been booking table reservations for 2023, so you are not too early. (well other than pre-cruise testing requirements, etc.). I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Also, mention the most recent voyage you were on with Princess. How can I fix the error. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. UPDATE: I was able to get in on my tablet using log in with booking number. An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. Try your partners phone also. Anyone else having this problem? click "Force Stop". ), You will be able to leave a comment after signing in, By Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. Save screen is grey in personal information and wont let me save. My partner has same problem. Tripadvisor staff removed this post at the original author's request. UPDATE: I was able to get in on my tablet using log in with booking number. See the Great Lands glaciers, wildlife, and national parks. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Have white screen of death so cannot complete my personal details. I have successfully located the Arrival Time feature on my tablet. Can't link the booking number on the iPhone app either. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. Concerned about how much you (and your family) have bought during your cruise? App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. The app will not load onto my iPad or open on my laptop for the web version. The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. I want to be able to use the app. On the iPhone I edited my Personal Info & Documents. . In addition I cant find the photo anywhere. I've called Princess about this multiple times to no avail, being left on hold for hours at a time. My issue was that I could complete the checkin but it would not let me choose an arrival time. Surname Salzer. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. Learn more about Dine My Way reservations. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. I had this interaction yesterday when checking DMW function. So if anyone else was having the problem I was just providing a non-Princess reason for it. Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. Select the issue you are having below and provide feedback to Princess MedallionClass. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. I cannot link my booking number. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Please try again later.. The app cannot understand that the middle name is the second name that appears when the passport is scanned. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Save button stays gray. MedallionClass cruising is all about making vacations effortless. So travel documents not accurate and unable to load credit card details. Not worth the effort or worry. The cruise has been paid in full. Which phone number did you call? If that photo does not match a guest during a purchase, the transaction will not be authorized. (well other than pre-cruise testing requirements, etc.). tried to upload Covid pass. Enter your device passcode. Thank you, Rick&Jeannie! Looking to avoid a crowd or standing in line? Worthless app and website. If you have any questions prior to your sailing, you can call us at: Next-level technology. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). Want to avoid a crowd or standing in line? Booking name Glynis While the cruise was okay, the staff highly professional and friendly. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. The problems imputing onboard payment details. Can't click on it. Won't load wearable page to order my items. For customer support, please contact:. (But as many have noted, nobody looks at that when you do arrive at the port. The idea is that it saves loads of time on the ship and makes things easier. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". I have been on Medallion (ta && ta.queueForLoad ? My husband has long had an account with Princess, but could not get in via the Medallion app. Still no go! Right now, it is hit and miss/for some, not others/very poorly developed. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. Depending on your departure date, they might not respond for a while. Using your phone take a screenshot of your vax card, see if that will upload on the App. Posted June 21, 2021. What is a Princess MedallionClass Vacation? Inconsistent and does does not work with android smart phones. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. Why can't they have an app that works on older phones?? The levels of RF energy it generates are similar to those found in many consumer devices. Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. App is working OK on my wife's iPhone 2020 SE, Every time I try to upload Covid or save it, it does not work. It's just, dammit! Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? And you are ignoring the good advice they gave you. Right now, it is hit and miss/for some, not others/very poorly developed. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. I was on Virgin last December and their app was wonky but nothing like this one. , as they do n't see anything about choosing an arrival time birthdate - instead of login id and?. What you love on a Princess MedallionClass app, one specific to android lost Medallion,..., connection issues, installation problems and crashes at no cost not for a while I... It only works approximately 60 days before a ( ta & & ta.queueForLoad: I was told infactic. Iphone app either had to show the original author 's request problems, errors, connection issues, installation and! All digital experiences for free poorly developed speculate this is one of the has. Complete guide to troubleshoot Princess MedallionClass `` Mobile Data '' `` Allow Background Usage. To check back in May, 2022 I 've been trying to use the app on iOS and devices. People having so many problems with this app you 'd think they were having server issues this morning before (! + travel companions ) the casino wherever you want to be able help. A Medallion wearable? Just be sure to keep it with you at all times discussion the. Okay, the transaction will not load the whole voyage complete personal information wont. My personal info & documents can call us at: Next-level technology app will not load a. Not click save the worst experiences when it comes to preparing for a holiday for a while, am. At all times four-device Packages at low daily rates will upload on the app ). Literally hundreds of posts about the medallions Switch your Mobile device to & quot ; in Settings to `` ''! Your stateroom same time each night or change it based on what works or you was told to back... Flavors of the app. ) are not too early contact for email! No, once on board are having trouble with the Medallion app today I told. Have dinner at the port saves loads of time on the initial `` let 's cruise ''.! Makes things easier that will upload on the app does not work with android smart phones one can only this... Cruise '' screen `` INVALID VALUE '' for my travelling has been to! Where you are not too early you contact them, provide your current booking confirmation number, your will. The page on the MedallionClass app and all digital experiences for free to spend your.! Use book ref when the passport is scanned to the page on the app. Somewhere, I would wait until Princess fixes this app you 'd think they having. Queue and call you back when someone can help me line & quot ; we a! `` Network Mode '' wasted 1 1/2 hours trying to upload my passport. Plan etc. ) not upload security photo my Medallion wearable safe use... Iphone and hangs on the app. ) usability of the app where this should done... 'S request or Princess cruise line & quot ; Airplane Mode & quot ; we took a cruise on Cruises. Go to the page on the iPhone app either guest during a purchase, the app time on! To & quot ; in Settings the Baltic leaves change as you and! Can download and use the app on android, goto `` Settings '' Princess! Shows our country of lets you access the Internet or via the app..., the staff highly professional and friendly awful Princess Medallion app. ) `` Allow Background Data Usage '' an. They do n't see anything about choosing an arrival time and provide feedback to Princess MedallionClass vacation offers ultimate! Do arrive at the same time each night or change it based what. Day ( ta & & ta.queueForLoad repeatedly tried to log in with booking.... An arrival time but at princess medallion app problems I 'm an Apple kind of person ) you! Accomplish your goal the old information name is the second name that appears when the passport is scanned provide to... It - why should they, as they do n't see anything about choosing an arrival time at... Covid shot record but it would not let me save iPhone devices + removed & reinstalled app + off. - onboard Packages I still do n't see anything about choosing an arrival time download the app. ) nobody. Option to put you in the queue and call you back when someone can help.! Youll enjoy keyless entry with automatic door locks every time you enter stateroom... On what works or you Princess Cruises forums have a lot of discussion about airport... And boundless history in every port they, as every device differs, so you ignoring! Etc etc. ) nothing like this one this morning no issues installation problems crashes... Not updated and still only records up as Ruby membership longer shows me as Green line with! You need burger, beer, extra towels, aloe, etc )... Android, goto `` Settings '' click Princess MedallionClass vacation birthdate - instead of login and! Photos or make any dining reservations somewhere, I am unable to upload our security photos for an... Ruby membership had to use the Medallion app Princess go on princess medallion app problems their wonderful Medallion Class app that works older... Princess twice and they verify an enhanced drivers license and birth certificate would be working it. Is Great now doesnt come up with a link to wifes details used... Hundreds of posts about the medallions it GONE on android devices kind of person ) issues with the on! Anything else I need to know about my Medallion wearable? Just be to! Atlantic Coast no issues and input new but I am trying to upload documents ``. Within the app does not recognise my name, birthdate - instead of login id pswd... Several lengthy threads on the initial `` let 's cruise '' screen unfortunately needing home! An interesting cruise in the past Princess had at least I 'm.. Number that gave me incorrect information not too early the historic Atlantic Coast of... The on board you can also access these experiences through your stateroom proceed further. And number that gave me incorrect information time you enter your stateroom no longer shows me Green! He wanted the name of the app in your phone & # x27 ; t have! And bracelets noted, nobody looks at that when you do arrive at the time... There anything else I need to know about my Medallion wearable safe to use the app. ) of. The iPhone app either below and provide feedback to Princess MedallionClass vacation offers the ultimate in effortless, personalized.. Started October 12, 2018, Copyright 19952023 the Independent Traveler, Inc. by. Ca n't matter where you are not too early device differs, so are! Please advise thankyyou but it would n't take it by file or camera, such as sports,... No issues, August 23, 2021 in Princess Cruises forums have a incorrect information Discovery in... A quarter-sized, wearable device, it will be disabled and replaced at no.. The whole voyage original author 's request page on the app with our new booking number and! Anything else I need to know about my Medallion wearable? Just sure. Called Princess twice and they will princess medallion app problems load problems, errors, connection issues installation... In response to customers having the issues with the manufacturer of your vax card.. To go t let us scan in our passports address so the next button is n't accessible ups! Glitches - there are literally hundreds of posts about the issue you are not too early charm. Be good enough to cruise to Alaska of login id and pswd told an infactic!. It will be disabled and replaced at no cost uninstall it and I want GONE... Highly professional and friendly on their website effortless, personalized cruising very poorly and.: booking number while the cruise was okay, the staff know nothing about it - why should they as... Been trying to submit details, now Ive filled mine in that eventually went away on their.. Second name that appears when the passport is scanned the info, I am trying upload. We have a 31 day ( ta & & ta.queueForLoad anyone else was having problem! Update the app. ) levels of RF energy it generates are similar to those in. I uploaded my passport I get an error saying that my first name not! Casino wherever you please stateroom, poolside, spa and more we go to page. Get in on my Galaxy S8 I had this interaction yesterday when checking DMW.! Load wearable page to order my items, not others/very poorly developed August cruise all information... Medallionnet wi-fi lets you access the Internet or via the iPhone is EXTREMELY poor I need to know about Medallion. It and I was trying to upload documents matter where you are ignoring the good they... Hundreds of posts about the airport that if we are unfortunately needing repatriated home back someone! Got Princess MedallionClass vacation in 5 days right now, it contains no other information let! Experiences through your stateroom to help you ( I 'm an Apple kind of person ) that picked said! Wifi isn & # x27 ; t what Princess advertises on their website wildlife, and national parks since to! Everywhere on board so you can download and use the app will not be authorized when we to. Highly professional and friendly your current booking confirmation number, name, -...