Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. Cannes Film Festival Deadline[8] Im Juni 2019 wurde er beim Sydney Film . By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. Instead, you must check that your travel organiser has their own ATOL (if your holiday includes any flight(s)) or other appropriate financial security arrangements to protect all monies you pay to that organiser for your holiday and to repatriate you if already abroad (if applicable) in the event of their insolvency. Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). Experience, Learn, Connect with Three Distinct Programs Application Deadline: February 17, 2023 Program Fee Final Due Date: March 15, 2023 Program Fee: $4,895 ($4,495 if paid by Dec. . Please note that passengers embark, travel in and disembark tenders at their own risk. All Rights Reserved. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. Please see your Confirmation Invoice for further details of our recommended insurance broker. Please contact your G.P. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. Our contact details for our Customer Relations Department Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. Full payment must be made 75 days prior to departure for most voyages. The from prices are calculated using the lowest stateroom category available and this pricing may not be available on all sail dates shown. 1.11 Can I make changes to my booking after it has been confirmed? Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. Celebrity Cruises Review | U.S. News Travel Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. The Latest Social Media Scam: Cross. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. There may be a requirement to carry out maintenance/building works on your cruise/hotel. From overseas, additional call charges may apply). Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. If we have not received all monies due to us in full and on time (including any surcharge where applicable), we shall cancel your holiday due to non-payment. If however you make a booking for a fly cruise holiday by calling our call centre, we will send the Confirmation Invoice and ATOL certificate to you by post or, if you confirm your email address to us at the time of making a telephone booking, we will send these documents to you immediately by email. If Celebrity Cruises' "best price guarantee" results in a decrease in the guest's cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guest's cruise. ) Electrical extension cords Baseball bats, hockey sticks, cricket bats, bows, and arrows Skateboards and surfboards Martial-arts gear Self-defence items including handcuffs, pepper spray, and night sticks Flammable liquids, including lighter fluid Explosives, including fireworks Hookahs & water hookah pipes Ham radios Electrical extension cords Dangerous chemicals, including bleach and paint Alcoholic beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. ** FOR TRAVEL AGENTS ONLY **Celebrity Central www.celebritycentral.co.uk is our easy to use travel agent website. When is final payment dueexactly? - Celebrity Cruises - Cruise We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. If you discover the loss, delay or damage when on board, you must immediately report it to the Guest Relations Desk. There are. PDF CRUISE WITH CONFIDENCE - Royal Caribbean International In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). Advice on making a complaint is available at www.caa.co.uk. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. Please also note that where guests who are travelling together but booked on different booking numbers, we cannot guarantee that we will be able to book the same flight itinerary, as this is subject to availability. Guests with flights booked via Celebrity Cruises should also contact our Guest Relations team on-board who will be able to assist. The airline and flight routing may differ from the original assignment due to this name change. Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. RCL Cruises Ltd is an English company with its registered office address at 7 The Heights, Brooklands, Weybridge, Surrey KT13 0XW (company Number 07366612). are carried by hand and not packed in your luggage and/or left unsecured in your stateroom or elsewhere on board the ship. Regrettably, flight delays do occasionally occur. Already booked? Please note that Kosher food and other special meal requests may not be the same standard and offer the same range as the food provided under the general menu. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. In the unlikely event you have a reason to complain whilst away, you must immediately notify the Guest Relations Desk on board ship and the supplier of the service(s) in question (if not us). Logo Store; Find Your Roll Call; Meet & Mingle; Guidelines; Community Help Center; More . For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. If this holiday is in fact cheaper than the original one, we will refund the price difference. Celebrity Cruises. If you do not wish to use ABTA services, the EU Online Dispute Resolution Service or the dispute is not resolved as a result of using their services, you may go to court. Please advise us in writing of any special requirements you may have at the time of booking e.g. 3.2 What class of flight seat/ticket is booked? Terms and Conditions - Celebrity Cruises Please also take note of our Refusal to Transport Policy. Payment and Reservation Information - Cruises.com Anyone else deal with thisdid you let it ride until the date on the invoice? In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. If you discover the loss, delay or damage when onboard, you must immediately report it to the Guest Relations Desk. Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. I advised that he actually pay no later than due date and that I always pay a few days sooner. All airlines operate a non-smoking policy. Ashley Kosciolek. If such evidence is not produced, the minor(s) concerned will not be permitted to board the ship or undertake the cruise. Claims must be made directly to your insurance company. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. FAQs: Cancellation Policy & How to Cancel | Celebrity Cruises All Activity; Home ; Categories ; Cruise Lines "A - O" Celebrity Cruises ; Celebrity Web-Site - Final Payment Date - Glitch? If you book a Celebrity Cruises cruise-only holiday, fly cruise holiday or build your own package with us, you can have the peace of mind in knowing that we shall have responsibility for the proper performance of all aspects of your holiday. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: The act(s) and/or omission(s) of the person(s) affected or any member(s) of their party; or, The act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable; or, An event or circumstances which we or the supplier of the services could not have foreseen or avoided even if taking all reasonable care; or, The act and/or omission(s) of any person(s) who at the time of the alleged act or omission was not acting lawfully and performing duties or services on our specific instructions, and/or within the course of either their employment or their engagement directly by us; or. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. We have appropriate security measures in place to protect this information. Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. Any verbal complaint must be put in writing and given to the supplier and us as soon as possible. Flight timings shown on your confirmation invoice are for guidance only and may change. We reserve the right to reassign guests to a standard stateroom where there is no genuine medical need for an accessible stateroom or cancel the booking, in order to ensure the above. Persons using The Spa must be over the age of 18. Drones are not to be operated onboard the ship at any time.2. For guests making bookings onboard any of our ships, different deposit policies may apply. This may mean that some facilities and restaurants are not open at full capacity or may change from time to time. Please note: If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004 or the Montreal Convention, you must pursue the airline for the compensation due to you. Caribbean International and Celebrity Cruises Rebate Policy (FAQ's update 1 - 8/20/04) . The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, rail or road carrier or any stay in a hotel, the maximum amount of compensation we will have to pay you will be limited. The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. Guests under the age limits above will not have alcohol returned to them. Please note: Airlines may at their discretion refuse to carry passengers with certain medical conditions. a return flight to London Heathrow as opposed to London Gatwick so please check your details carefully before paying for your booking. If you cause damage to the tender or her furnishings, or equipment, or any other property on the tender, or to any other passenger, you shall be fully liable for such damage and indemnify Royal Caribbean International against all costs or claims which arise. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. Call us at 800-288-6006 if you need help finding the perfect cruise. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. Once your EHIC has expired, youll be able to replace it with a GHIC. Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. Celebrity Cruises; Cruise Critic Community. Regrettably we/the airline cannot guarantee your request. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. About a week and a half later we received an email saying if our balance was not cleared our cruise could be cancelled. Pfeil On the one hand, Emin Alper burning days is a low-key but revealing account of the resurgence of . When this information is provided at the time of booking or subsequently, it is subject to change (including the substitution of non-scheduled flights for scheduled air services and/or re-routing of air travel due to scheduled air services being withdrawn or changed or being unavailable). Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. Effective today, August 4, 2021, Disney Cruise Line has added a temporary final payment extension to sailings with departure dates through January 31, 2022. Can an agency make final payment to Royal Caribbean and Celebrity for an amount that is . This will also be the case where any property is damaged, delayed or lost whilst not on board or getting on or off the ship but using other services (apart from air travel) which form part of the holiday we have contractually agreed to provide. However, the maximum we will have to pay you for any damage, delay or loss in these circumstances is the maximum which is payable in respect of cabin luggage under The Athens Convention. On our standard fly/cruise package holidays, we offer flight departures from a selection of UK airports. These policies are subject to change without notice and without liability to Celebrity Cruises. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. The booking transfer fee is 75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. Such bookings will be treated as normal bookings subject to the above comments on special requests. Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. Is Celebrity doing this to eliminate the price reduction refunds? Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. The time limits for notifying any loss, delay or damage, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. Copies will be available from our suppliers. Please check all details are correct as soon as you receive your Confirmation Invoice, electronic cruise documents, flight tickets, ATOL Certificate (where applicable) and any other documents from your travel agent or us. While every effort is made to ensure the accuracy of both our brochure and our website content, regrettably errors do occasionally occur from time to time, and information contained in our brochures may have changed since printing. If your flight is delayed, we will assist fly/cruise guests by looking at alternative flights, subject to availability. Enjoy up to 75% off your second guests cruise fare and save up to an additional 1,200 per room.*. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. . All FAQs - Celebrity Cruises Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. While onboard, drones must be stored safely in the stateroom. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. If your flight tickets have been issued, standard airline cancellation penalties will also apply. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Asia, the Middle East, China, India, and Australia. In the case of damage, destruction, delay or loss of luggage, if we or the airline prove that the damage, destruction, delay or loss was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he or she derives his rights, we and the airline will not be liable for the damage, destruction, delay or loss, to the extent that such negligence or wrongful act or omission caused or contributed to the damage, destruction, delay or loss. 5.6 Can you refuse to allow me to travel? Information on health requirements is also contained in the UK Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices, and on the UK Government website at www.gov.uk/foreign-travel-advice. Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. Flights will either be by scheduled or non-scheduled service. For more information, see https://www.state.gov/state-sponsors-of-terrorism. If we need any other personal details, we will inform you before we obtain them from you. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these Booking Conditions to consumers who have a contract with us. When is the final payment for my cruise vacation due? 1.10 If I have to cancel my cruise holiday, will I receive a refund? Some elements of your holiday, including what is and is not included in the price will vary by itinerary. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minors holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. The request/ information can either be emailed to specialistservicesuk@celebritycruises.com Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. We have not booked yet as we are waiting to hear from our cat sitter. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. final payment due date change - Celebrity Cruises - Cruise Critic Community
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