I cannot thank you enough for your help. This system offers unique at-home features such as motion and air quality sensors. Chaudhuri, Shomir. Answer 5 simple questions and we'll recommend the system that is right for you. You can also e-mail aedsupport@philips.com. They refused to help, saying it was out of warranty by a few weeks. Select option 4, then option 3 for Parts Ordering, Availability, Pricing and Order Status. For status of equipment, please call Order Processing at 978-659-7900 or e-mail healthcare.orders@philips.com, To order parts, please call Parts and Tech Support at 800-722-9377. Tocontactour team on investor matters, visitour Investor Relations contactspage. You dont need anything special. This allows paramedics to enter your home without having to damage a window or break down a door. These vary, but be sure to ask for military discounts if youre part of a military family. Follow the directions in the instruction packet included, or call us for assistance. Stefanie R - District Sales Manager - Lifeline | LinkedIn Call855-651-7015orEnter Zip Code for Rates. Please have handy: Serial number Hospital location Name of the contact Name of the referral people to be contacted, if different from the contact Short description of the issue. Lifeline offers a 30-day, money-back guarantee and a one-year warranty on its products. The mailing address you can return the unit to is: Philips Lifeline, 203 Avenue B, Youngwood PA, 15697. What do I need to use the cellular system? By clicking on the link, you will be leaving the official Royal Philips Healthcare ("Philips") website. Company contacts | Philips Find out more about our payment methods and how to redeem voucher codes. Philips Lifeline Cost, Pricing, Packages & Plans in 2023 - SeniorLiving.org 6. General X-ray 6. SafeHome.org only uses high-quality sources to support the facts within our articles. Requires user account. The company did respond to our concerns but the inhalers were still a month late. We found {number} products that are available outside your country, so local promotions may not apply. All sample products provided for review are donated after review. When you place an order online, it can take up to 48 hours for the order to be processed. Otherwise, you pay $19.95 for shipping and set up the system yourself. Product security Find security status documentation with product-specific vulnerability updates, as well as current and past advisories. Order Information Delivery Options & Charges Returns & Exchanges Need Additional Support? The help button is also waterproof so you can keep it with you while in the shower or bath. Find all investor-related information inour, If you have any questions about sustainability at Philips, please e-mail us at, If you have any questions about research at Philips, please e-mail us at, If you have any questions about intellectual property and standardsat Philips, please e-mail us at, If you have any questions about Philips Engineering Solutions, please. Button signal range may vary due to differing environmental factors. Like any true mobile unit, Lifeline GoSafe 2 offers emergency coverage anywhere it catches an AT&T cellular signal. Medical Guardian | MedicAlert Foundation Good To Know: AutoAlert was developed through thousands of hours of testing. Emergency Care and Resuscitation Solutions, Radiography | X-ray & Fluoroscopy Solutions, Customer support for healthcare professionals, See if your question is answered in our FAQs to save a call, See what information you will want to have before you call, Technical support for healthcare products. This includes all Lifeline HomeSafe users with a cellular communicator, GoSafe users with a cellular communicator and mobile pendant, and GoSafe 2 users with a mobile pendant. Of course, Humana customers eligible for this service won't have to pay for Philip Lifeline's total cost, which starts at $29.95 per month. Also, the base station has a 30-hour battery in case home power is lost. Of course, it is always a good idea to ask customer service for any special offers, whether you see it on their website or not. Inquire with a Philips healthcare sales rep, Subscribe for regular news and updates from Philips, Find product documentation and instructions for use. The base station uses a backup battery in case of a power outage, which is good for up to 30 hours. Troubleshooting attempted to solve the issue Has a Philips technician already been informed about the issue? Military members are also eligible for special savings. Connect America | How Health and Home Connect You can learn more about the brand background in our recent LifeLine review. Koninklijke Philips N.V., 2004 - 2023. HomeSafe buttons are waterproof up to one meter of water for 30 minutes. On the Go pendant(s) purchased by the consumer may be returned within 30 days of the original date of purchase for any reason provided that: Credit for returns not meeting the above criteria may be denied in whole or subject to a restocking charge of up to $50. Contact Philips Support | Philips Since 1974, Lifeline has served over 7.5 million people. Read Customer Service Reviews of www.philips.com - Trustpilot Copyright 2023 SafeHome.org a Centerfield Media Company. Caution: To reduce any risk of strangulation, Lifeline neck cords are designed to break apart under certain conditions. Our Customer Support Specialists can guide you through your options. tre Customer Service Representative chez Philips : avis d'employs Unfortunately, GPS tracking for caregivers isnt part of the deal, unlike with some other brands. Please note that if we receive a signal from your Lifeline equipment after you have notified us to cancel, your services will be reactivated and your applicable Auto Pay deduction will resume on the same monthly bill cycle. Search results for {words} ({number} products). Please try again or contact Customer Service at (505) 923-5700 or 1-866-388-7737 for assistance. CT 2. Lifeline was acquired by Royal Philips in 2006. Medicare does not cover Lifeline or other medical alert systems, but if you have Medicare Advantage, your plan might cover a portion of the device. If you are calling about the recall of the Philips sleep apnea and ventilator devices please visit our website atwww.philips.com/src-update. About. FYI: The Lifeline medication dispenser has a rechargeable battery and provides up to 18 hours of backup power during an outage. Philips Lifeline Vs. Life Alert: Which Is Best For You? Contact Us For Medical Alert Service | Lifeline No. Frequently asked questions about online shop orders, If you are calling about the recall of the Philips sleep apnea and ventilator devices please visit our website at. The company currently offers three medical alert systems: the HomeSafe Standard, HomeSafe with AutoAlert, and the On the Go mobile system. However, the company doesnt provide a warranty for its other systems. Philips Lifeline consumer reviews, complaints, customer service. We encourage you to switch to Auto Pay to avoid this fee. Shop for supplies and consumables, patient monitors, emergency care, diagnostic ECG, and mother and childcare products. Global distributor contacts Find detailed contact information to locate a distributor of Philips products in your region. Please use the Contact us form and select Billing, and you will hear back from one of our specialists within 1-2 business days. Our GoSafe systems are prefect for more active adults. Their cellular in-home system costs $43.95 per month plus a $50 activation fee. Lifelines On the Go system costs $49.95 per month and comes with an all-in-one unit, charging cradle, and power cord. Its equipment can use either a landline or cellular connection, depending on the model you. This button can connect with the base station from a few hundred feet away. Talk to your bank or credit card company for more information and then let us know when the issue is resolved. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Other brands have medication reminder services that cost much less, but the Lifeline option actually dispenses medication, which helps to reduce the chance of dosage errors. If you have any questions about Lifeline simply fill out the form below and one of our specialists will respond within 1-2 business days. One thing you may like is that Lifeline offers free equipment for its systems. Call us to learn about the options in your area. Global Fall Detection System Market Global Fall Detection System Market size is projected to reach USD 503.7 million by 2027, from USD 358.6 million in 2020, at a CAGR of 4.5Percent during 2021 . Were here to help. At U.S. News & World Report, we rank the Best Hospitals, Best Colleges, and Best Cars to guide readers through some of lifes most complicated decisions. These systems are available with landline and cellular base stations, and typically a base station can monitor a button from other rooms of the house. Subscription: starts at $24.95 a month, extra $10 per month for fall detection. Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox. Where to return a philips lifeline? - AgingCare.com I am so glad I found it I will definitely use the service again if needed. In the end, Lifeline is a trusted brand, and for those who dont mind paying a little bit extra, its a product that will likely not disappoint older adults or their caregivers. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Since 1974, more than 7.5 million people have counted on Lifeline for always-on support tailored to their needs. HomeSafe makes replacing batteries simple for users. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Koninklijke Philips N.V., 2004 - 2023. FYI: If you arent happy with your Lifeline system, you can return it within 30 days for a refund on equipment and monitoring. Repair your product and give it a second life. HomeSafe and On the Go can be shipped directly to your home for you to install yourself. A Thought Leader in the Healthcare Technology space. For questions about Philips Healthcare products in the US please contact: Technical support for healthcare products 1-800-722-9377 Healthcare Sales 1-800-229-6417 option 1 Medical supplies - Consumables 1-800-225-0230 Equipment Maintenance Services 1-800-722-9377 Sleep and Respiratory Home Care 1-800-345-6443 Mother & Child Care 1-800-542-8368 Volcano - Interventional devices and therapies 1-800-228-4728 Oral Healthcare Professionals Sales and Support 1-800-422-9448, For questions about Philips Healthcare products in the US please contact: Technical support for healthcare products 1-800-722-9377 Healthcare Sales 1-800-229-6417 option 1 Medical supplies - Consumables 1-800-225-0230 Equipment Maintenance Services 1-800-722-9377 Sleep and Respiratory Home Care 1-800-345-6443 Mother & Child Care 1-800-542-8368 Volcano - Interventional devices and therapies 1-800-228-4728 Oral Healthcare Professionals Sales and Support, AED 1-800-225-0230 To order AED supplies press option 1 To order an AED itself press option 2 You can also e-mail aedsupport@philips.com, You can also e-mail aedsupport@philips.com, For questions about Philips Healthcare products in the US please contact: Technical support for healthcare products 1-800-722-9377 Healthcare Sales 1-800-229-6417 option 1 Medical supplies - Consumables 1-800-225-0230 Equipment Maintenance Services 1-800-722-9377 Sleep and Respiratory Home Care 1-800-345-6443 Mother & Child Care 1-800-542-8368 Volcano - Interventional devices and therapies 1-800-228-4728 Oral Healthcare Professionals Sales and Support 1-800-422-9448 AED 1-800-225-0230 To order AED supplies press option 1 To order an AED itself press option 2 You can also e-mail aedsupport@philips.com, For questions about Philips Healthcare products in the US please contact: Technical support for healthcare products 1-800-722-9377 Healthcare Sales 1-800-229-6417 option 1 Medical supplies - Consumables 1-800-225-0230 Equipment Maintenance Services 1-800-722-9377 Sleep and Respiratory Home Care 1-800-345-6443 Mother & Child Care 1-800-542-8368 Volcano - Interventional devices and therapies 1-800-228-4728, Oral Healthcare Professionals Sales and Support 1-800-422-9448.
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