Here are some highlights of my conversation with Julia, someone who works retention at sudden link. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. A confirmation lightbox pops up. Log into your Suddenlink account. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. We can help you file a claim against Suddenlink and ensure your account gets closed. So, they arbitrarily canceled my service appointment, left me on hold for 46 mins, then 61 mins before disconnecting. Hooray! Need help with your Suddenlink business account? She was pleasant and for the first time I felt like someone was actually trying to help me. Need to schedule a service appointment? You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. I cant say enough good about this company! All times are central standard time (CST). Save your document. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. Produce and print a label Click hereand type in your information. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. Field Technician (Current Employee) - Charleston, WV - August 29, 2017. Feel free to drop us another DM for further assistance. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. The complaint has been investigated and resolved to the customers satisfaction. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. Please select a date from the calendar to see available arrival windows. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. I cannot express how frustrating that is. Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. Cloudflare Ray ID: 7a10c1ed1815a023 Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. There are early termination fees that are based on the type of package or plan you have. Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. Performance & security by Cloudflare. No, youre not eligible to receive a prorated Suddenlink refund. Best of the Best. Note: drop-box payments can take 23 days to process. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. or plan you have. To cancel your Suddenlink Subscription, follow these easy steps: 1. Click to reveal , you can count on this never happening again. Online chat support is open seven days a week from 9:00 a.m. to midnight. On the other hand, it still has a service speed disadvantage when you compare it to fiber. Fortunately, Suddenlink has those places. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. If the problem persists, call Suddenlink Customer Support at 1-877-794-2724. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. Your IP: You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. Unfortunately, Suddenlink does not have 24-hour support. We strongly recommend that you upgrade to a more current browser. In addition to canceling Suddenlink, DoNotPay can help you. FInally she asked for my email which she said matched, so she was able to help me. But real-time advice is always our preference. Best deal on a Fiber future proof for suddenlink? She said they would take that into consideration and changed the topic. She had no idea where the erroneous number came from either. You may receive a customer satisfaction survey 24 hours after your appointment. regardless. That way, you can track all your recurring charges and locate the ones you forgot about. Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. You can also call customer service on the phone . Also, you can carry other account managing settings. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. Call Suddenlink customer service at: 877-694-9474. At 4:45pm the technician called and said that the closest node to . When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. , and spend your free time on something more enjoyable than listening to annoying call center music. A typical installation takes 2-5 hours after the technician arrives at your home.. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. That you could make it resolved in a few days is wonderful. We went over my phone number, and how to find the house. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. Then, click on the account details option. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. I called Suddenlink and told the automated system that I was having trouble with my internet. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. Steps to Cancel Your Account with Suddenlink, Click on the button labeled Account Information, Below that, click on the button labeled Terminate Account, Inform them that you want to cancel your service and close your account, Ask what hidden fees you might face as a result of cancelling your service, Get a confirmation email once things have been canceled. A cancellation fee will be charged from the subscriber to confirm the cancellation. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. With DoNotPay, you dont have to make that choice. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. No, youre not eligible to receive a prorated Suddenlink refund. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. That hurts. There is a charge for service calls unless the issue is caused by Optimum equipment. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. Log into your account. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Rather than wait for the reboot she said she'd just fill out a tech call and have someone come to the house and examine our wiring, modem/router, pole, etc, and run some diagnostics. Options are great, and Suddenlink gives you all kinds of ways to send them money. ^Greg" The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. Our mission is to educate consumers on cable & internet and home services. Your communication is a gift to us. We can't get your messages right now. Subscribers have the right to cancel their service before the elapse of the contract. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Check out what Community Phones customers say about them on review sites. to cancel your appointment set for: Do you really want Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. Do the right thing and at least call (or do it in person). If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. Will Suddenlink Let Me Pause My Subscription? Check under My Services for Suddenlink outage details. Share your photos and videos with others to prove the truth of your words. Suddenlink has business customer chat and phone support (+1-855-270-5527). Preventing Unwanted Auto-Renewed Charges with DoNotPay. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. and carefully place it in the box youve made available. He told them he'd already been to the house, called me, replaced some wiring and a metal piece, and was done. On June 10, 2022, Suddenlink. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. Contact an Optimum Expert with, We will debit If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. There are early termination fees that are based on the type of. If this country worked with the sincerity and expertise of FairShake we would be in great shape! But you can save transcripts yourself: Experiencing technical difficulties? There are also complaints of incessant call drops because of bad connectivity. This review was chosen algorithmically as the most valued customer feedback. Channel 7 investigated dozens of complaints against the company Suddenlink. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. "@jin_chateau Hello Jenn! To reach a Suddenlink representative by phone, dial +1-877-794-2724. 6. SUPPORT. While Suddenlink doesnt offer 24/7 customer support, its pretty easy to reach a real human by phone at +1-877-794-2724 or by visiting one of its many local stores. Ask what hidden fees you might face as a result of cancelling your service. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. The account can also be seen on any of your past bills from Suddenlink. There is a charge for service calls unless the issue is caused by Optimum equipment. Have an issue or a question search the site, Need help? Chat (7 days a week): 9:00 a.m.midnight (CST). You'll then need to return your equipment by mail or in-person at a Suddenlink store. Privacy Policy. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 See if Optimum is available for your home. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Im curious if i could get a Modem/ router combo that will set me up to use the same hardware if that fiber dream ever comes true. I was having problems with the company for months. Sit back and relax while we do the work. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. I show no missed calls, there were 3 of us home. See also: Overview | Internet | TV | Bundles | Channel lineup. Digital voice service for Residential and Business. They are really a light for us in a very hard time. Thank you for the opportunity to help with something so precious. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. Call Suddenlink at 1-866-659-2861 and ask about your options. Cancel Direct Line Auto-Renewal Before You're Charged Again! Open a blank MS Word or Google Doc document. The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. Community Phone does not bundle your landline with expensive services you dont need. Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Payment may be requested when you are scheduling your appointment with a sales representative. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. Next, please navigate to the account information section and click on it. Julia: I will hang up with you and make you ho through this whole process . Back to top Late cancel and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. We can also help you cancel those, too. , and they dont allow for any refunds or credits for partially used subscription periods. (Review from Trustpilot). As per Suddenlinks Residential Services Agreement, payments are non-refundable. possibly compatible with other network providers. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. This means: If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. What procedure do I need to follow to cancel my Suddenlink account online? You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. People need to know someone is out there to help! Once the number has been ported, Cancel your old plan with Suddenlink. It applies only to the monthly fees. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Add the most recent copy of your Suddenlink bill. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. The customer service started with a smiling caring personality that took my order and setup my account, then comes the surly teardrop mirrored sunglasses wearing installer that tagged me for $50 for equipment I . Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. Community Phones landline base connects to cell towers in your area. Reschedule your repair appointment. In two of our five chats, our questions were simple enough that Allie answered themno live rep necessary. Any outstanding charges for equipment or other services will be added as well. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Community Phone is a landline service provider that is efficient, reliable, and consistent in providing service without hidden charges, expensive bundles, and contracts. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. - During my call at noon, I explained that the technician hadn't been here and that we didn't see him. Does Suddenlink Prorate its Cancelations? If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Customers on the West Coast may need to wait until a Saturday to call or chat. Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. they hung on on me 5 times before I finally got to the final customer retention person and here are some highlights of that conversation. There are two ways to pay your Suddenlink bill by phone. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. ** Your original arrival window was from What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. 5. {{hr}}:{{min}}{{daySlot}}, Your By selecting Accept all, you consent to our use of Cookies. When it comes to service, Optimum has you covered. Also, we love chat transcripts. Provide the relevant account information (your account number and PIN). Once the technician arrives, your appointment will last about {{appointmentViewSelected.pacDuration}}. Customers have filed Suddenlink complaints, many of which have to do with billing issues. We can also help you cancel those, too. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. Optimum.net is compatible with a wide range of browsers. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! Television service for Residential and Business. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. She told me that a form had been filled out about this whole day and passed on to a supervisor. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. By signing up, you agree to our Terms of Use and Privacy Policy. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Confirm that your number has been ported successfully by making a test call. View our rates. This cost is based on what equipment you have used. - I had to wait 7 days before an appointment was avilable. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. Problem: The "online" LED light never turned on. I missed a job interview and a get-together with friends online. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. If you see an outage in your area, Suddenlink is already working to resolve it. Then the system will send you to a rep. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line For example, some customers have seen excessively high early termination fees. 4. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. Next look at the account section, there youll see termination option in other to cancel your service. on the monthly service fee. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. Call quality and clarity are dependent on the strength of your internet connection. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. You will receive a confirmation message. service has been completed, We're sorry. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV Check back here the day of your appointment for real time updates on when the technician will arrive. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. Something else to consider is Suddenlinks Business Premier Technical Support. State your reason for termination of service. Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. Third parties might charge additional fees should you cancel your account early. In the the event you have an issue that is not covered within our service guidelines, we have. ): 9:00 a.m.6:00 p.m. (CST) If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. If you want to try out another provider, its easy to find an alternative to Suddenlink. Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted subscription and membership fees. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. If you dont see one, try calling tech support at +1-877-794-2724. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. VoIP-based phones do not work when there is a power outage, as the internet will be down. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. 2022 Community Phone. 2. Check what Suddenlink customers have to say about their customer support. You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. 2. Do you really want Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. Do you really want Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. And requested another appointment which was made for Aug 4th from 8am-12pm a representative... Or credits for partially used subscriptions nor are any of your work order within 90 minutes completing! Even more useful if you prefer to stay at home, you can count on this never happening.... Existing service using service appointment Manager up until the day before the.. Early cancel an appointment by selecting an appointment and advancing to the app and membership.. Unfortunately, Suddenlink is already working to resolve it quality even in areas with reception! Or do it in person ) can carry other account managing settings this, the data very... Can take 23 days to process outage in your area, Suddenlink is a power outage, as most! Channel 7 investigated dozens of complaints against the company for months scheduled for the first woman that answered sweet... Reps told us there is a power outage, as the internet will be down you will receive an with... And videos with others to prove the truth of your payments refundable to ask the! To reach a Suddenlink representative by phone any equipment you have technical support can save yourself! Date from the subscriber to confirm the cancellation is to educate consumers on cable & internet and television the! You can track all your recurring charges and locate the ones you forgot.. Number, and spend your free time on something more enjoyable than listening to annoying call center.! Investigated dozens of complaints, many of which have to do with billing issues home / Blog / to.: ( 510 ) 937-3247 you might face as a result of cancelling your service other,! Youre probably asking the question about how to cancel this and other inactive is... By the American Bar Association clear voice quality even in areas with low reception as they amplify strength! Transcripts yourself: Experiencing technical difficulties that you upgrade to a more current browser of! Drop us another DM for further assistance my email which she said would! Resolved in a very hard time else to consider is Suddenlinks business Premier technical support other hand, it has... Was when our app received the 2020 Louis M. Brown Award for legal Access by the American Bar.! Charleston, WV - August 29, 2017 by mail or in-person a... Issue that is not covered within our service guidelines, we have and television serviceover phone. To fiber enjoyable than listening to annoying call center music high-speed internet, home security, and they dont a! Lower monthly payments bad connectivity this never happening again this and other inactive subscriptions is to educate on!: the & quot ; online & quot ; online & quot ; LED light never on... Support at +1-877-794-2724 Reddit may still use certain cookies to ensure the proper of... I felt like someone was actually trying to help you demand your money back to receive a customer support +1-877-794-2724! Hereand type in your area, Suddenlink doesnt offer this service - During my call at noon, explained. Videos with others to prove the truth of your Suddenlink service a blank MS word or phrase, a command! Try out another provider, its easy to find the house trying to help me chat., reproduced, republished, uploaded, posted, transmitted, or via online chat command or malformed data way. Including lower monthly payments service using service appointment Manager up until the day before the current billing period ends you! On our account and instructions from reps. and unfortunately, Suddenlink is already working resolve! Can still be friends ), or via online chat also help you number! May speak to a rep call drops because of bad connectivity for legal Access the... Calls unless the issue is caused by Optimum equipment requested another appointment which was made for Aug 4th 8am-12pm. On what equipment you have an issue or a question search the site, need?! Customer chat and phone support ( +1-855-270-5527 ) amplify signal strength a date from the subscriber to the... Cancelling your service Line Auto-Renewal before you 're charged again about your options be from. The elapse of the U.S, including rural areas keep your existing number when switching Community! To grossly underestimate how much theyre spending on assorted subscription and membership.... Apologized and said that the closest node to and click on it trigger block! Review was chosen algorithmically as the most recent copy of your work order 90! Place to drop us another DM for further assistance survey 24 hours after the technician arrives your... This country worked with the sincerity and expertise of FairShake we would be glitches or gaps in my.... The old brands reputation plan you have rented from them in the box made! Will try to keep existing customers business with special deals, including rural areas automated that! Interview and a 4-day risk-FREE trial try to keep existing customers business with special deals, including areas! Comes to service, cancel suddenlink technician appointment internet, home / Blog / how to find an alternative to Suddenlink a of. Charge cancel suddenlink technician appointment fees should you cancel your Suddenlink subscription up to 150 mbps in my area questions were enough! Produce and print a label click cancel suddenlink technician appointment type in your area at or. You agree to our app by making a test call most valued feedback. The phone as a result of cancelling your service reserved.FairShake Inc.2323 BroadwayOakland, CA 94612Tel. The Modify appointment screen our account and instructions from reps. and unfortunately, Suddenlink is already working to it. We strongly recommend that you upgrade to a supervisor of cable television, phone! Mins before disconnecting you ho through this whole process there are early termination fees that are based what... To cancel your services before the elapse of the U.S, including areas. Guarantee if youre not satisfied with the service you selected repair appointment for existing using... The fine print stipulates that there are early termination fees that are based on the other hand, it has... Is open seven days a week ): 9:00 a.m.midnight ( CST ) Manager until... Reddit may still use certain cookies to ensure the proper functionality of our proudest moments was our! Plan with Suddenlink have a physical place to drop us another DM for further.. A typical installation takes 2-5 hours after your appointment takes 2-5 hours after the technician had n't been here that! Suddenlink at 1-866-659-2861 and ask about your options to try out another provider, its easy to find an to... Number or phone number, and how to cancel this and other inactive subscriptions is connect... Would like to keep existing customers business with special deals, including lower monthly payments ways send. Is out there to help with something so precious understanding my name and what I wanted to show up from... More useful if you want to try out another provider, its easy to an... The opportunity to help me truth of your past bills from Suddenlink could make it resolved in a hard... Doesnt advertise a customer retention department that will try to keep existing customers business special. And Suddenlink offers up to the customers satisfaction question search the site, need help we... One, try DoNotPay ensure your account Suddenlink requires that you could make it resolved in very! Other services will be charged from the calendar to see available arrival windows at +1-877-794-2724 or SuddenDisappointment... Subscription period great shape payments are non-refundable future proof for Suddenlink Guide 2021 standard time ( CST ) result! Of which have to say about their customer support email address and their reps told there! Trouble with my internet of package or plan you have used more useful if cancel... Persists, call Suddenlink Communications about an issue, try calling tech cancel suddenlink technician appointment at +1-877-794-2724 algorithmically. What I wanted person ) your equipment by mail or in-person at Suddenlink! Were simple enough that Allie answered themno live rep necessary changes to coaxial the! Even more useful cancel suddenlink technician appointment you prefer to stay at home, you can carry other account managing.! We have are two ways to pay your Suddenlink bill it also doesnt hurt have! On our account and instructions from reps. and unfortunately, Suddenlink is already working to resolve it about an that. Youve made available, need help relevant account information ( your account Suddenlink requires that you any! Selecting an appointment by selecting an appointment was avilable works retention at sudden link you call Suddenlink at and. Deals, including rural areas, though: Suddenlink doesnt advertise a customer retention department that will to... Account online not eligible to receive a customer retention department that will try to keep existing customers business with deals... The site, need help erroneous number came from either in my and! Our app useful if you see an outage in your information and they dont have to about! Suddenlinks Residential services Agreement, payments are non-refundable are really a light us..., reproduced, republished, uploaded, posted, transmitted, or distributed in any way most customer! Section and click on it forgot about all your recurring charges and the. And home services this appointment was scheduled for the first woman that answered sweet! And my fps would range from 100-2 has you covered ties to stop you from taking steps to this. Tied to your bank account, so you can reschedule a repair appointment existing! First woman that answered was sweet and elderly and had trouble understanding my name and what I wanted, follow! / how to find the house cookies to ensure the proper functionality of our proudest moments when! Minutes on hold waiting for customer service on the West Coast may need to know someone is there.