They are doing the same thing to our family. Almost everything they tell you is not true. Salespeople claim that the points have more value than they actually do for exchange purposes. They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. Fraud from the start. We purchase an El Cids timeshare in Cozumel in 2004. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. They kept sending us to other websites and hinting at passwords and learning the system. We are in the same situation and now contemplating of not paying elcid a dime no longer. 1. Also, avoid their Cozumel property. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. And it is the best deal in Time Share, for sure. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! From Cedar Rapids. This review was chosen algorithmically as the most valued customer feedback. I tried calling El Cid help desk but, got no response. My wife has to call El Cid who tell us to contact RCI. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. People out there. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. We would be happy to participate in any and all class action suits. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: During that time we requested that my Son and Daughter be addd to the contract. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We are El Cid Platinum Club members. But then again, I don't know of any timeshare that is like that. El CId Vacations Club - El Cid Granada Country Club El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. Has anyone had any luck with getting out of Elcid? The 90 minute presentation turned into a 3 hour ordeal. Please email me how you were able to resolve this situation. My email is: pedro.e.rivero @ Hotmail .com We would like El Cid to buy our timeshare points back expires 2028. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. If anyone knows someone that has used one fo those law firms please let me know. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Very troubling information I am reading. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. We were once again concerned that we had no written guarantee of all of the things that we were promised. We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. Now have quit paying and have been turned over to collections. We were sold an El Cid TIMESHARE. And now after reading all of this, I really want out now. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I am soooo upset that Inpurchase this timeshare. Everything you need to know about vacation. It is a wonderful time share and we are very happy with it. I payed thousands of dollars for this timeshare and is a total rip off! ASSURE you find all of them in written in your contract. El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. Anyone having any success? We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. If people want a timeshare, and use or trade the timeshare, they will be very happy. They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. 011-52 (987) 872 08 44. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. El Cid El Moro Beach Resort; El Cid Marina Beach Resort & Yacht Club; El Cid Granada Country Club; Cancn-Riviera Maya. EL CID didn't get us a copy until your five days are up. The lady from mexica Betty said if I cancel I can not get money back. I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Wondering if a report is missing? Now here is the story: you give them 98K in points per person along with $70.00 per person and you get $340. Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend I have witnesses to all the lies we couldnt figure out why they kept giving What we didn't agree to was a discounted cruise. I want out totally! These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. Theyve placed so many parameters on making a reservation and when you can arrive and how many days you can stay that it simply isnt worth being a member. I gave up a deeded for life timeshare for thishow stupid of me. Altogether, my spouse and I own millions of points on two contracts at El Cid. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. don't use it for the airlines. El Cid Vacations Club - Beware of this rip off! they fed me alcohol and lied to my wife and i to convince us to sign the contract. There's got to be a way for these thugs to pay for their crime. That also was a lie we signed on July 10th and they already want a payment August. They should have been their a long ago. We don't imagine that we are the only ones to have been scammed by you in the past. Copyright 1997-2023 Ripoff Report. Has anyone had any luck getting out of this? I wish I found this site before we were scammed. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. Charged me for time share that I did not sign for. Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. Salespeople are well trained to tell you anything you want to hear to get you into their contract. We were also told that the contract did not expire and it does. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. It has now been satisfactorily resolved. I want my timeshare back and my money back to cancel. You are dishonest and lie about the benefits available to owners. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Also, check out these websites regarding Mexican Timeshare Fraud: Don't ever buy from them! These people are truly unethical criminals. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! This post is not about the service received at El Cid. This will surely increase the credibility of your complaint. Now I'm at a loss as to how to proceed to cancel? Who is ED Magedson - Founder, Ripoff Report. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I asked several times, "are we being kidnapped?" tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". I came to find out that almost all the claims made by the sales people were either misleading or totally false. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. I have tried repeatedly to cancel this contract, it is not what I signed-up for, which constitutes a BREACH. We are unable to travel and are being held hostage. Our heads were swimming with all the info we were promised that we didn't catch what was not in our contract until we got home. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Please email me with how you resolved the issue. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. Toll Free. They are dragging their feet with termination, making offers, etc. This will surely increase the credibility of your complaint. The complaint has been investigated and resolved to the customers satisfaction. LIAR!! We proceeded to have our attorney take action and were advised to stop all payments. El Cid Vacations Club - Beware of this rip off! They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. 2. Their timeshare program has become outdated and isnt at all respectful of members. We have paid $30,000 so far. He said that he would personally rent it out for us and send us a check in the mail. This review was chosen algorithmically as the most valued customer feedback. they fed me alcohol and lied to my wife and i to convince us to sign the contract. 011 52 (998) 872 8999. 13 Poerio Agencia de Viajes. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Jan 16 2023 10:30 PM Page Status Information. As for the "trade points for cruises" I have not found any great deals. This is the best way to manage and repair your business reputation. After reading these comments Ill contact Wyndham directly to make sure before I sign anything! Advertisers above have met our Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Truly bottom of the barrel. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! We had no idea how many points we would need to stay anywhere. Very frustrating and lesson learned. http://www.timesharescam.com/timeshare-cancel/. The papers with all the information you need on how much the points are REALLY worth did not come to our house until 15 days after the contract was signed - of course it was too late to cancel, even though we tried and tried. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Sales also promised us a free cruise for two for the next 20 years. They will play hell getting any more money from me. While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We were skeptical because there were no promises in writing regarding the renting of points. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. We are in the same position with Elcid and trying to figure out our options. this costed us $16,000. We still owe 49000.00 for nothing that was promised. In one place . Our experience is June 2014 in Mazatlan. Fully met our expectations. You can if you have the right attitude. Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? Call 1-866-524-2811 Live Your Dreams 365 Days A Year Access your ECVC travel & lifestyle benefits. I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. We signed up for there vacation program. We've also paid $1882 in mtc fees and have never used the timeshare. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. 1-866-524-2811 Live your Dreams 365 days a Year Access your ECVC travel & amp ; benefits! Trained to tell you anything you want to hear to get us check. Kind of contract!!!!!!!!!!!!!!!! Has anyone had any luck with getting out of this rip off how to control mosquitos... 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