Guests will be able to find deposit options, booking info, and payment plans there. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). The weather was perfect (temp ~high 70s/low 80s). Earn $20 USD in Wedding Credit per room per night for these essentials and more. Dear Mrs. Gladstein,On behalf of all the team that is here at The Grand at Moon Palace, I would like to express a sincere: THANK YOU! It must show that you were married within the past year. The kids missed her being part of the entertainment team but I can see how shell be amazing at her new job! The beach is poor. It is indeed a pleasure to have you here and to celebrate with you the union of your lives! The best part? Authentication failed, please verify your information. They have worked with nearly 25,000 couples and half a million guests to make dream celebrations come to life in some of the most exotic locations around the world. Taxes and fees that are shown are estimates only. Sound appealing? Vendors we used: They gave my kids little packages of candy while we were checking in - they know how to win them over! The Baked Ham is amazing!! We were blown away! Pools- A LOT OF TINY pools with no privacy. Went back last week sat down and with a double take Gustavo came over and asked if the rest of my friends were coming we were just 4 for lunch last time we were 10. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. The weather was perfect (temp ~high 70s/low 80s). WebThe Grand at Moon Palaces Cusco Terrace is a good option for wedding ceremonies that will have up to 120 guests. Its very organized and clean. Select one of our resorts as your venue, and your stay is free. Would you like a response via text message? 215-454-2080 | hello@rishteydestinations.com | Philadelphia, PA | Privacy Policy. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. We wont be back!!!! White hanging ceremony podium with 3 glass cylinder vases filled with water and green Cymbidium Orchid stems as table dcor, 4 Green bamboo vases with Hydrangeas, Cymbidium Orchids, peacock feathers and silver curly Willows at entrance and end of aisle, Aqua blue seaglass gems lining aisle walkway, Themed wedding cake with natural flower stems, Ground fireworks after ceremony (Mexico only), White 3 panel structure with glass bead tear drops hanging from each panel, White ceremony podium with crystal silver lining with 1 small champagne colored ceramic vase with Football Mums and 1 large champagne vase with white roses, 4 White columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pav white Carnations, Themed Bridal Bouquet of 20 Roses and 4 Phalenopsis Orchids available in ivory, white or pink, Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe), White 3 panel structure with lavender iridescent beads hanging from each panel, 30 Silver Chiavari chairs with cushions in a variety of themed drapery, Lavender colored aisle runner with floral appliqu on sides, White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple Roses as table dcor, 4 Silver Shepherds hooks lining the aisle with a hanging sphere of pink, blue and purple Spider Mums and purple Roses, Themed Bridal Bouquet of 4 Hydrangeas available in purple, white or pink, $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more, Honeymoons Wishes Wedding Website and Bridal Registry, Chocolate colored ceremony structure with an orange fabric interlocking through the top of the structure, Chocolate colored ceremony podium with a light wood bamboo vase with coral colored Roses, a light wood bamboo cylinder vase with a gold sphere and a light wood cylinder vase with a sphere of coral Carnations as table dcor, 30 Chocolate Chiavari chairs with cushions in a variety of themed drapery, Gold color curly Willow with pink Cymbidium Orchids on each side of ceremony structure, 4 Chocolate colored columns; each with a cylinder vase outlined by a smaller light bamboo colored vase with water and a floating candle, Themed Bridal Bouquet of 15 Roses and 12 Dahlia flowers, Themed wedding cake with 3 natural flowers available in pink, orange or yellow, Complimentary suite for the groom for 3 hrs before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), White 3 panel structure with tear drop crystals hanging from each panel, White ceremony podium with a bouquet of white Carnations in a silver vase as table dcor, 4 White columns wrapped in white fabric lined with silver crystals; each with a bouquet of white Orchids in a mirrored square vase, Phalenopsis Orchid and Rose Bridal Bouquet, Themed wedding cake with 4 natural flowers, Catholic Chapel "Immaculate Conception" location, Horse drawn carriage for the arrival of the bride, Special breakfast for the bride and groom after the wedding, Wedding ceremony location (Kiosk or Beach). The bread, French toast and desserts in the Grand buffet were out of this world. Room service was very good too. We want you to be safe whilst on a wedding abroad. An adults-only luxury oasis of perfection. My daughter was nervous to do the high ropes course and she helped her so much. This package is available for a gazebo or beach ceremony. For the latest foreign travel advice visit www.gov.uk/foreign-travel-advice, To view all of the latest travel advice on your chosen destination, please visit www.gov.uk/knowbeforeyougo. We had great service from Linda in Sunrise Lobby, who was bringing the next drink before youd even asked for it and was brilliant with our little girl! I was blown away by how overly accommodating everyone was to our young family. If a guest needs to use the computer located in the lobby or business centers, then they must pay the applicable fee. Theres a Zen calm that will come over you while soaking in a view of The Grands serene emerald garden from your private garden. Its a huge resort but you dont feel like a number, the personal attention to detail and willingness to handle any concerns are the best. Pools (childrens): (2) A kids pool is available in the Sunrise section for children ages 4-12. ).The transport around the resort is brilliant. Our guests loved the resort property! We arrived to an amazing welcome with wine and chocolates in the room and a beautiful bouquet of flowers from Rosaura and her team - thank you again - public relations do a fantastic job making everything perfect and smoothing over any hiccups. Everyone wins! Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. Earn $20 USD per room, per night,to be used as credit towards your wedding! Vendors we used: The grand offers smaller buffet breakfast in addition to main buffet at many of their restaurants. *When making your reservation, please make sure that the honeymoon package is added. Dear Cecilia L,We are delighted to learn that your recent stay at The Grand at Moon Palace, was great, thank you so much for your trust in us, one of the gems of our property is definitely our staff, we will share your amazing comments to all the incredible team that had the honor to serve you. BOOW NOW BOOW NOW VIEW MORE VIEW MORE BROWSE ALL ROOMS The weather was perfect (temp ~high 70s/low 80s). Your password has been reset successfully, please verify your email. Minimum stay 4 nights. To make reservations via the Call Center, please dial. The More The Merrier Group Benefits: 10 19 Rooms / 30 - 59 Roomnights: 1 Hour Private Cocktail Reception. Wow! 2 Guests. Indulge in the gratifying moments that are never-ending Adrian, Ariel, Angel, Edgar, Wilbert and Luis are the men who every morning make sure our Clubs and Carts are set up and ready to go. These 2 group promotions are not combinable with the Collections Package. WebWe can help cover the cost for cakes, floral arrangement, and dcor. My daughter adored her. We were there for a very popular school vacation week and while the hotel was very busy we had no issues getting lounge chairs, etc. Rates subject to change at any time. Theyve though of everything. Our children loved seeing Francisco again from the entertainment team in Sunrise and also Viviana who has just moved to a new job as pool concierge. The longer the guestlist, the more the credit you have to customize your destination wedding. He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! Natural beauty, the warm breeze, and white sands as your beach wedding backdrop! Finish off your evenings by dining at one of the many restaurants. Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. ).Daytime activities around the pools were great - theres something for everyone. Moon Palace The Grand Cancun is the perfect setting for insta-worthy snaps under the Mexican sun. I ordered the Squid Ink Risotto was impressed. Mehndi: Loto Mehndi A favorite with our South Asian couples, this option features a bamboo mandap adorned with fresh flowers and foliage, filigree lanterns and white aisle and stage. Discounted room rates and special inclusions are available for wedding groups with 10+ rooms. Were a family of four -two adults two kids (8,11) and stayed there for a week. 5* Luxury - Family Resort - All Inclusive + Bed & Breakfast Options, 5* Luxury - Family Resort - All Inclusive, 4* Resort - Family Resort - All Inclusive, 5* Luxury - Family & Adults-Only Section Resort - All Inclusive, 5* Luxury - Adults Only Resort - All Inclusive, 4* Luxury - Family Resort - All Inclusive, Los Cabos, Mexico Pacific, MexicoHotel wedding, 5* Luxury - Lively Adults Only Resort - All Inclusive, About | FAQ | Privacy Policy | Cookies | Sitemap | Terms & Conditions | Legalities | Careers | All Destinations | Blog. WebUp to $1000 Cash Wedding Gift. There was an error processing the request, please try again. First time at palace resorts and definitely wont be the last! Have no complaints. WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. We offer exclusive, personalized service from professional, responsive destination wedding and group vacation experts. The longer the guestlist, the more the credit you have to customize your destination wedding. Friendly staff. Our guests loved the resort property! the people are really what make the Grand so special. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. We always look forward to welcoming you back to this, your home away from home. WebMOON PALACE CANCUN - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico) Mexico Yucatan Peninsula Quintana Roo Cancun Cancun Hotels Moon Palace Cancun 37,536 reviews #24 of 42 all-inclusives in Cancun Review Save Share Chetumal Km 340, Cancun 77500 Mexico 1 (800) 943-5032 Visit hotel website Check In / / Check However, the Grand section has more choices when it comes dining an activity options. Had started to rain during lunch Gustavo the Manager went out of his way and dragged the Pool Umbrellas about 40 ft to where we were sitting , I was amazed!!! WebMoon Palace The Grand Cancun. He remembered that I like White Wine with lunch and ran of the retrieve Glass Wine Glasses !!! Semi-private setting for you and your guests that can be customized with your colors and theme. Embrace each day in paradise with the ones you love the most, as moments like these are meant to be treasured for a lifetime. This package is not combinable with the Essentials Group Promotion. Explore venues and dcor, sample food and cakes, and meet with suppliers and planners at our exclusive two-day event at one of our award-winning properties. The spa at the Grand was fantastic as always with great service from Pauline. Wedding Ceremony, Reception, Cocktail Hour. WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. WebMoon Palace Cancun, Cancun: "Hi, we will be staying at Moon Palace from" | Check out 9 answers, plus 32 185 reviews and 26 222 candid photos Ranked #55 of 272 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. The kids pool offers a variety of slides and water activities. *Terms and conditions apply. Big thanks to Yanet, Gio and Marion and everyone else at Sunrise Playroom (sorry if Ive forgotten anybody! 2. Even though we were staying in a different section of the hotel this year Araceli and Gloria were happy to help us and it was lovely to see them again. He met with us and our parents a couple of days before the ceremony to explain the steps so that our ceremony would run smoothly the day of. Big thanks to Sergio too for sorting out my massage and resolving an issue we had at Habibi. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. Where the desert meetssea and adults-only indulgence. What are you most stressed about for your wedding day? Our sincerest thanks. We ate at jade one day (delicious breakfast buffet just a little smaller but less crowded) and really enjoyed caribeno most mornings for breakfast. Children are ages 4 17. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. VIEW RATES. Its very untypical for a Mexican resorts to have great desserts.Cons:1. (I just wish I was better at remembering names! Plenty of room for our young family of 5 with no problem fitting in an extra crib for the baby.We were in two minds about staying at the Grand this year but were so glad we did. at this luxury all-inclusive resort. Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. Despite staying in the Grand, we couldnt keep our children away from their favourite playrooms in Nizuc and Sunrise. Ask sunnydays4me about Moon Palace The Grand - Cancun, Ask Cecilia L about Moon Palace The Grand - Cancun, Ask Polina K about Moon Palace The Grand - Cancun, Ask Dawn R about Moon Palace The Grand - Cancun, Ask Kerry K about Moon Palace The Grand - Cancun, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 21 websites, We compared the lowest prices from 20 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 17 websites, We compared the lowest prices from 12 websites. However there are golf carts and shuttles available all the time to take you wherever you need. Package includes: Wedding ceremony location Everything was seamless from check-in through to restaurant reservations. 7. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. WebMoon Palace The Grand Cancun - All Inclusive 8.6/10 Excellent See all 1,001 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carretera Cancun-Chetumal Km. I want to say a very special thank you to Carlos Canedo. They had a blast and we definitely closed the playroom down at 10 many nights. Were able to provide the lowest room rates at the time of booking your travel and room accommodations, backed with a 100% price-match guarantee. Kids and teens under 17 stay free. The Grand Section offers valet parking free of charge. Service- 1.We had an issue with hot and cold water in the room. An aerial view of The Grand at Moon Palace Cancun. The water park is fun. We called guest service twice, and were told that the issue was addressed, however IT WAST. It's your special day, so make it exactly the way you want! The actual beach club area is pretty expansive with tons of loungers, couches and Cabana furniture. The rooms are gorgeous and have so many personal touches that shows they really thought about every detail. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I really enjoyed my stay and time at the pool. Adults can unwind with the amazing all-inclusive concept, with a la carte dining, pool waiter service and a beautiful Spa. From the warm welcome youll receive to the unparalleled service that will make you never want to leave. VIEW RATES. Its important to consider, Location, The only negative about this pool is that is wasnt heated, but it was really hot so it didnt really bother us.6. Picture-perfect sunsets. , Mexico. She is so sweet and friendly. She was so incredibly warm. We can help cover the cost for cakes, floral arrangement, and dcor. Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. They have a wonderful buffet breakfast. There is no better way to have your wedding than at The Grand with the Mexican Caribbean as background- I am certainly pleased to read that the attention to detail from our team was incredible, we do have fantastic experts, as you have kindly mentioned in Sabrina and Monica.Your stay and happiness are our most important goal, I hope you can give us an opportunity to welcome you back soon at this your home away from home and relive the fantastic memories created during your wedding.Kind Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Overall everything was absolutely wonderful. The corridors (we stayed in 92) were messy with room service trays left outside the rooms for many hours. Decorator/Flowers: Moon Palace team For the lucky wedding couple, enjoy a complementary room and upgrade! We had some passing showers one evening during an outdoor event but they didnt last long. WebEarn free room credits to be used towards your wedding! The weather was perfect (temp ~high 70s/low 80s). This venue is powered by DestinationWeddings.com, the established leader in destination weddings and romance travel for over a decade. Their full-service planning services are 100% FREE! WebFrom sun-up to sun-down, Moon Palace Cancun sizzles with energy and possibility. We sincerely hope that you will return to Mexico many more times in the future and once again giving us the opportunity to host you at one of our many Palace Resorts. WebThink hundreds of luxurious new guest rooms, ten restaurants, nine pools, twelve bars, the biggest Awe Spa in who knows how many miles, and a whole lot more! TheWeddingTravelCompany.com is at all times acting as a retail agent on behalf of Travelbugz Limited (the Supplier/Principal ) whose services are shown above or advertised on this page. We had just over 100 guests. Your wedding will truly be unforgettable, with the luscious crystal Cancun waters as your backdrop. The shuttle drivers are all so kind and friendly and helpful. Our all-inclusive wedding packages help make planning a breeze, not to mention our resort is one of best destination wedding locations in the Caribbean. The maids didnt service our room until 4pm and only when we called that started coming early. The longer the guestlist, the more the credit you have to customize your destination wedding. As of Mar 1, 2023, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All Inclusive on Mar 5, 2023 start from $707, excluding taxes and fees. Indian Wedding Package - 2017 PRICE: $950 USD, Late check out until 6:00pm (upon request, subject to availability), Chocolate colored ceremony structure with ivory spun fabric and floral appliqu, Chocolate colored ceremony podium with two floral spheres as table dcor, Silver branches for front of chocolate colored structure, Justice of the Peace or Minister to perform legal, symbolic or vow-renewal ceremonies, One dinner reservation for up to 30 guests. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. The weather was perfect (temp ~high 70s/low 80s). 2 salon specialists came to the bridal suites (one did hair while the other did makeup). I asked a few employees about it and they all had such wonderful things to say about the company. Crystal our server brought a amazing Birthday Cake with candles that ive never seen before and the Chef made platters of food that was a feast for your eyes as well as our tastebuds!!! Very nice waterpark and kids playroom. Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. Enquire online or call our friendly advisors, Cancun WebTHE GRANDEST ALL-INCLUSIVE VACATION. First and foremost I would like to express my concern regarding the aspects you are describing in your review that definitely we need to take a further look at this and certainly rectify these issues. We had just over 100 guests. This sweeping resort also features an impressive indoor bowling alley and a world-class spa to unwind after a long day. 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