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It's important to know your energy distributor, not only in case of emergency but because your energy distributor will often report known outages and scheduled repair on their website so you can stay informed. which is supplied to our customers as well as the environmental impact Please wait while we see what is available at your zip code. We are pleased to be part of the Warm Home Discount scheme, To find out more information about the fuels used to generate electricity As Boost specialise solely in prepayment meters, you dont have to worry about getting bills through the post you can top up whenever and wherever you like. Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. NOT a National or Premium rate phone number. Every month you can receive payment for every 50kw of green energy you produce and sell to Click. We will try and answer all of these questions and more below. (Mon - Fri: 8:00am-6:00pm ET) What are Click Energys Electricity Plans? Melbourne VIC 3000. They use a mix of biomass, wind and solar to provide energy to their 30,000 customers and all new customers will be placed on green versions of their tariffs at no extra charge. We tested this method and our query was satisfactorily answered within minutes so its a good option if you want a fast response. A prepayment meter lets you manage and control how you pay for the energy you use. Text OUT to report an outage. For example, if you send a facebook message on a Sunday, the earliest you will get a reply is Monday after 8am. We offer all our customers emergency credit on each meter and for that extra peace of mind, 'friendly credit' hours so you'll never lose electricity during evenings and weekends. Residential; Business . Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR FIND OUT MORE . With a traditional meter, its easy to lose your electricity key or gas card, or for something to go wrong. If theres something else you want to talk about, there are a few other ways you can contact Boost to find the answer to your questions: The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. Save yourself a phone call. Click Energy | Prices, Reviews & Contact Details - papernest Save my name, email, and website in this browser for the next time I comment. NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. With a traditional meter, you can top up your electricity card at any PayPoint or Payzone, however, your gas card can only be topped up at a PayPoint. OVO Energy Contact Number 0843 770 5067 | Numbers 1-888-548-7540 Customers will need to provide information including a valid form of identification and the connection address, and can expect a credit check before receiving their new plan. Boost Power is a new, simplified version of the old app as many customers were complaining that it was confusing. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! What country is your account based in? Enough to keep your critical circuits running for over 2.5 days with no recharge needed. You only have to top up once as your credit will be distributed to whichever meter needs it. * Assuming the average Economy 7 tariff user consumes around 58% of his energy on peak and 42% off peak. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. Request a call back If you can't get through and don't have time to wait on hold, you can ask Click to call you back at a time that suits you. She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. FIND OUT MORE . Any products or services displayed on this webpage may only represent a portion of the options available to you. The address for Click Energy is: Click Energy, Timberquay, 100-114 Strand Rd, Derry/Londonderry, BT48 7NR. Your energy distributor is in charge of fixing and maintaining the energy grid. Please be advised that you are not renewing with your current rate and plan. We dont blame you, they come with so many great benefits, such as: Did you know that with a smart meter you may never have to submit a meter reading again! Click Energy also offers friendly credit to ensure you are never left without energy during the night, weekend and certain holidays. The following table will make the information easy to digest so you can have a clear comparison: Below you can find the cost information associated with these tariffs. Contact Direct Energy. Terms & Conditions / Privacy Policy. Click Energy has two channels for submitting complaints, either over the phone or by email. You can also contact Utilita by department with the contact numbers listed in the table above. To redeem the discounts, you will need to purchase a card or e-voucher for the relevant store. You just have to take your pick. Download the Boost Power app on the App Store or Google Play. *The 50 credit is a one off payment redeemable after your first year of prepayment dual fuel supply only (subject to qualifying tariff & excluding change of tenancy). Jul 04, 2022 . We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. Comparing energy suppliers: Which suppliers have the best energy deals? Click Energy also has a referral scheme. With Refer-A-Friend your friends win, too, with a $50 Visa Prepaid Card when they enroll with Direct Energy. Check when you are due your 600 energy . Hover over the "Account Management" icon in the top navigation and click the "Renew" link. Features: Top up securely. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Government EPG Scheme. Move house with Click Energy Existing Click Energy customers can contact Click Energy to move house online to ensure there is no interruption to their energy service. Sorry, this plan is not available for your location. Click energy has one variable-rate plan on offer at the moment. On the Click Energy login page, click the link that reads Set a new password. Along the bottom of the homepage, there are a number of links. Click Energy customer service is available from 9am to 5pm, while Click Energy sales and moving are available 8pm to 6pm during the week. Looking to compare energy suppliers?Leave your phone number to request a call back from us! Looking to compare different energy suppliers? The Friends with Benefits programme means Click customers receive 20 worth of free electricity if they refer a friend or family member to switch to the provider. While different regions of the UK have different Distribution Network Operators, 105 is the dedicated line for power cut and power line reports. The Click Energy NI headquartes address is Timberquay, 100-114 Strand Road, Derry/Londonderry, BT48 7NR. did not receive enough responses from its customers. Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. We'll send you the details of this plan so you can review it again later. Weve brought you all the ways you can get in touch with Boost: contact number, email address, and even how to visit them. CONTACT US. A chat window will pop up in the bottom right hand corner of your screen. Another Click Energy NI contact method is the suppliers online live chat. We have tools and resources to help manage your natural gas service. If you have a smart prepayment meter, youll want to download the Boost Power app to make the most of the benefits that come with your smart meter. When you find the plan you like, click the "Renew" link and follow the instructions. Click Energy does also offer a business energy tariff to help keep costs down and offer energy efficiency. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Keep an eye on your inbox for more information. View reports and bills. Click Energy NI Smart Top Up 4+ - App Store Best offers and promotions. Direct Energy will contact you by mail, email and/or via Online Account Manager messaging when you are eligible for renewal. If you would prefer to do your Click Energy top up over the phone, you can ring the providers automated top up phone line on 0800 1 070 733 for free. Please note: this offer can expire and is subject to change at any time. More information and review your options. You'll be presented with a range of plan options and the current rates for those plans in your area. If there is a life-threatening emergency dial emergency services 000. Click Energy is an electricity supplier based in Derry, Northern Ireland. The services and products featured on Selectra.com.au are just a small selection of available offers, plans, products, and/or providers available on the Australian market. Sponsored products are identified as such on our website and a sponsored product's position or placement on this website does not represent a Selectra ranking or rating. VAT registration Number: 197 2110 09. The Free Click Energy NI Top App. Sorry, this plan is not available for your location. Click your state below to view offers in your area. The online top up system automatically sets a 1 donation, but you can change this to 0 if you do not wish to make a contribution. Make the Most Out of Being a Budget Customer 100% accurate bills, all the time. Or call 1-800-ENTERGY ( 1-800-368-3749 ). NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. 1-833-272-7951 (800) 947-5000. 58% of people rated their service as bad with only 8% for good and 8% for excellent. There are a handful of benefits that come with being a Click customer. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. Get started by telling us where you are. survey into UK energy companies in the last few years, so received no ranking in this respect. Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. Email: Customer Service, Small Business MySmartE Privacy Policy Have a question about a plan or need help placing an order? Click lets you top up a minimum of 5. Pittsburgh, PA 15222, Estefania Joy This has improved to 75% by the following year, which was the highest percentage achieved amongst the five suppliers in Northern Ireland. Contact us in North America | Direct Energy Please enter a phone number. Manage your energy your way Top up on the go You can sign up by clicking the "Get Started" button above. Click below to redeem this now. The quickest and easiest way to top-up is with My Utilita, however if you're unable to access the internet or would prefer to top-up over the phone, you can call our automated top-up line on 03452 068 333. news@directenergy.com. Thank you, your comment has been sent and will be reviewed soon. Top up online What is a prepayment meter? More information and review your options. Why choose Click Energy? Pay Bill; Login; Contact Direct Energy. Pricing on these tariffs can be seen here: * Prices vary from one city to another, so we display national averages Like a lot of energy suppliers, Click is active on both Facebook and Twitter - just send the team a private message and wait for a response. Before making any decisions, Selectra recommends you conduct your own research. FIND OUT MORE . Or leave us your details and we will call you! Find the contact information you need, send a message to our customer service team or check out our frequently asked questions. She joined Selectra in April 2018 as an energy copywriter where she dove into the fascinating world of electricity and gas and now manages the content team in the UK & Ireland. System features and menu options. Boost Top-up on the App Store Budget Energy Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. Contact Us | Consumers Energy If you are moving to a new address, just fill out your service address information for your new home. To find out more about the scheme and if youre eligible, click the link below. . Thats 100% and far above the national average of 32.8%. There is also an emergency credit option designed to help you out if you are unable to top up your electricity meter. Seventy-eight percent of customers that left a review gave the supplier a "bad" rating of one star. Send top up phone. If you have a prepayment tariff, there are a number of ways to top up. This criteria varies by the provider so youll have to check with Boost if youre eligible. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. At Switch Plan, we are committed to finding you the best deal at the best price in only minutes! The Utilita customer service number is 0843 770 5082. If you think your gas leak might be carbon monoxide, you should try and get out of the house and call a doctor as soon as possible. If you want to get gas in Northern Ireland then there are only two suppliers available: Firmus Energy and SSE Airtricity. If you would like to discuss their business energy tariffs, then you need to get in touch with them in the following ways: Click Energy claim to be Northern Irelands greenest energy supplier and say they want to help all their customers go green too. There are other payment options available (such as quarterly direct debit or pay on receipt of bill) but you will likely be asked for a 150 security deposit if you wish to use one of these alternative methods. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Manage Your Bill. Give us our experts a call today and save up to 400 a year. If youre currently a Boost customer and are moving house, youll have to call Boost on 0330 102 7517 and let them know: Let us set everything up for you and leave you with one less thing to think about when moving house! Click Energy is a very small supplier based entirely in Northern Ireland. Click Energy is currently raising money for Diabetes UK. It can be a nightmare getting in touch with your energy provider. This is also true for the live chat - it is only live during these hours, meaning you will not receive an immediate response if you message outside the operating times. (Mon - Fri: 8:00am-6:00pm EST) 15 drops of citronella. Sign Up Now: 1-888-548-7540 Billing & Account: 1-888-548-7540. Down below is an overview of the fixed tariffs and their prices. Email: Customer Service, Large Business You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. Costs associated with this tariff plan can be seen here: Even customers with an economy 7 meter will be able to get a tariff from Click. For example, if you top up 10, you can use 10 worth of energy before you run out and need to top up again. The 2.5+ day backup system. For all electricity and gas emergencies, including disconnection, outage, failure, or smell of gas, contact your electricity or gas distributor. These can then be topped up on the website in order to receive more discounts. This is very normal for smaller and newer energy providers as they do not have the money to develop a mobile app. You then need to transfer the credit to your meter. These cookies allowed us to study how users navigate on the website. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information. To make life even easier, you can save your debit card details in your online account so that you don't have to enter them each time you need to top up. Have your utility account information on hand when you're ready to enroll. To complete your Click Energy top up online, click on the TOP UP button located at the top of the suppliers homepage. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. These cookies allowed us to study how users navigate on the website. My SSE Airtricity radar. For an energy supplier that set out to do things differently and put the customer in charge of their own supply, this is not ideal. Please verify you're a real person by doing this simple math problem: If you haven't already, you'll first need to create an account with your local utility. view Our Fuel Mix. The goal was to become a new breed of electricity provider that would provide excellent value, good customer serviced and clear billing. 's latest consumer survey from 2020, Click Energy did not receive a score because Which? The article below contains all the information that youll need to make an informed decision regarding your energy supply. As Managing Director Damian Wilson has stated, the original goal was to be a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing.. have hindered its growth and left some customers unhappy. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Direct Energy Whether you're a new or existing Dominion Energy Utah customer, we've got you covered. did name Click the top electricity supplier in Northern Ireland with an overall customer satisfaction score of 84%. Find out more Vends displayed on screen. This makes it currently the most expensive provider of electricity in Northern Ireland. To learn more about this programme, ring the Click Energy team on 0800 1 070732. Our prepayment meters | Shell Energy Cookies used for marketing and advertising purposes. With so many to choose from, it can be easy to spend so much time and easily get lost when comparing so many plans. You can see how much youre spending at different times, how much each appliance costs, and where you can cut back to save money. Top up with PayPoint You can also top up your Click account at a local PayPoint store. Like topping up online, you will need to provide your KPN in order to complete the process. The Warm Home Discount is a Government-led scheme where eligible households can receive a 140 discount on their energy bills from September to March. Click below to redeem this now. Downed power lines? Britain's Best Prepayment Energy Supplier | E E is a British owned energy supplier based in Birmingham. Saturday from 9am to 4pm. This will last two minutes and repeat every 30 minutes (only during the day from 11am to 10pm) until you press any button on your meter. Sign Up Online Top Up Securely. For domestic customers, the correct email address is [emailprotected]. From the clickenergyni.com hompage, customers can access their online account. While most installations stopped at the beginning of the COVID-19 pandemic, theyve picked up the pace again and are being installed rapidly across the UK. Value must be either 11 or 19 digits in length. So, you like the look of Boosts smart prepayment tariffs? We ensure everything is simple and straightforward for our customers. Click Energys emergency credit kicks in if your credit falls below 1 on a standard tariff or 2 on an Economy 7 tariff. . The services and products mentioned on this website may only represent a small selection of the options available to you. Compare and choose the best energy suppliers for your home. Here is a list of commands you can send via text to 57801 to use our outage alerts service: Text REG to register. The main plus points of using Click Energy are: However, there are some drawbacks too. The standard payment option for all monthly Click Energy tariffs is monthly Direct Debit. Founded in 2015, it offers a wide range of tariffs with three pay monthly plans, three prepayment options, a green business tariff and an energy deal specifically designed for farmers. Cookies used for marketing and advertising purposes. What kind of tariffs do they offer and how much do they cost? To get a new electricity key, simply call Boost on 0330 102 7517 and tell them you need a new key. . To do this: After youve completed these steps, youll have requested a call back and a customer service agent will ring you at the specified date and time. Enter the email address and password that are connected to your Click Energy account. You can see how much you're spending at different times, how much each appliance costs, and where you can cut back to save money. 1-888-548-7540, 1-855-337-7006 There are a number of other Click Energy contact methods available. If you cant get through and dont have time to wait on hold, you can ask Click to call you back at a time that suits you. They have fewer than 30,000 customers and as such, there is little information about the quality of their service. Contact Us | DTE Energy If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. Hours: 7:30am - 8:00pm CT Monday-Saturday. Start, Stop or Move Service. Its worth noting that if your new home doesnt have a prepayment meter, youll have to get it changed so that you can stay with Boost. This section shows an overview of the prepaid rates available. To qualify for the broader group, youll have to receive certain benefits and support. If you encounter any problems with your Clickback account, you can call the companys helpline on 020 8201 6483 (Monday to Friday: 9:30am to 5:30pm). Customers with questions about Click Energy plans can call their sales team at1300669432 during the week from 8am to 6pm. Selectra UK is not affiliated with this energy provider. Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. That means they have a customer base of around 28,000. We have designated Click Energy as a moderate risk supplier right now, which means that they could face trouble if the UK energy crisis worsens much further. You can contact us the following ways . Fill out the required information and you will have topped up in just a few clicks. Cookie Notice: By continuing to browse, you accept the use of cookies. It's important to remember that if you're dissatisfied with the resolution of the complaint, you can also contact your state's Energy and Water Ombudsman to act as an impartial intermediary. Unless you're moving, you should already have an account. Good comments praise how easy it is to switch to the provider, but negative reviews frequently mention price increases, rude customer service agents and issues with the Click Energy top up process. Top up your electricity and gas in a few taps, or show your in-app barcode at any PayPoint. * Based on 2,900.00 kWh of and 12,000.00 kWh of per year on average ** Is a Green tariff if all the energy consumed is compensated by renewable energy injections in the grid. Our dedicated team are online, on the phone and on social media to make it as easy as possible to switch to ClickEnergy. This phone number is suitable for all pay-as-you-go gas and electricity top-ups. Sunday closed. If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email [emailprotected]. If youre moving within two business days, call 1300669432 between 8am and 6pm weekdays for urgent connections. We offer an array of convenient ways to get in touch. You are renewing your service agreement with Direct Energy, while choosing a new plan and rate. By continuing to browse, you accept the use of cookies. Our experts are avialable to help you free of charge: If, for whatever reason you are dissatisfied with your service with Click Energy, you can always submit a complaint. Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. Light candles or lanterns. Login details saved for quick login. Or leave us your details and we will call you! To do this, text 'TOPUP*' followed by the amount you want to top up to 66121. Houston, TX 77002, Small Business Energy & Large Business Energy, Direct Energy Special deals, doctorSIM credits and much more. NOT a National or Premium rate phone number. In Which? We only collect anonymous data. Take control with averaged monthly payments, auto pay and more. Main Menu. Once logged in, customers can manage their energy account, including monitoring their energy usage and topping up credit when needed. Although it was named the best energy supplier in Northern Ireland in 2017, it has been through some serious ups and downs since then. If anyone is feeling unwell, you should call 999. It has a score of just 2.1 but this is only from 12 reviews. Speak to an agent or see more plans for free ! Sat: 8:00am-5:00pm ET To set up your account, call 0330 102 7517. To get your unique referral code, you will need to contact Click Energy directly. Enter the email address associated with your account and Click will send you a new password via email. Click the Live Chat tab on the website to speak to an advisor, Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm. Find out how much you can save with EDF Energy today. Please verify you're a real person by doing this simple math problem: 8 + 1 = . You can top-up your gas and electricity at any PayPoint, Payzone or Post Office. The services and products mentioned on this website may only represent a small selection of the options available to you. Customers with prepayment tariffs pay for their energy as they use it by putting credit on their Click Energy account. The founders of Click Energy NI aimed to make the new supplier a new breed of energy provider that puts customers in charge of their energy. Scroll down the page until you see four red boxes (located underneath the Click Energy NI phone number and above the live chat heading) - this is the request a call back box.