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\n<\/p><\/div>"}. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. Jeff Zwelling TBD. Its possible that someone with an identical problem has posted for help before. In 2015, eBay enabled $82 billion of gross merchandise volume. StubHub will send you an email with instructions on how to claim your refund or credit. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. The corporate office phone number is 415-222-8400. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Surviving wasnt easy. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. San Francisco, CA 94105 USA. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. 2 if you have questions about buying tickets. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. the exact pickup location and times. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Eric Baker Founder. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Personally, though, I found it disappointing. My Secret to the Success of Amazon? His digital chapbook, The Internet, was also published in TL;DR Magazine. This was not just bigit was unprecedented. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Email Address. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email WebGet in touch with us today! We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Suite 1 Avon, NY 14414. info@quicklees.com Open our virtual assistant, click on "Contact form" and let us know how we can help you. Come join us to plan your next live event experience! As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. Buy Sukhinders Book! The contact number is only for US and Canada. Built In is the online community for startups and tech companies. Singh Cassidy will be based in StubHubs San Francisco headquarters. % of people told us that this article helped them. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Our RSS feed includes all eBay news articles published on this website. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. Read on to get the help you need to contact StubHub. Find contact information here. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. How do I contact? In February of 2020, we sold StubHub for $4 billion. 3 if you sold tickets already and have an issue. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. WebHow To Contact StubHub Corporate Office Headquarters. It was time for me to choose possibility once again. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. The Company offers tickets for live sports, music, and theatre events. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. WebStubHub's Field Operations. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Then came the coconut, an event none of us could have predicted. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. Contacting StubHub While StubHub does not offer live chat, they do have a phone The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. We'll do our best to get back to you in the next 24 hours. 1 if you bought tickets and you have a problem with them. Oscar Ferruz Director of Supply, Primary and Operations. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. HEADQUARTERS. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. In this regard I was right; but major unforeseen risks would also unfold on my journey. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. WebSend us a message. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. stubhub inc. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. WebOUR PARTNERS. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. At StubHub, our mission is simple: help fans find fun. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Search through past posts using the search bar at the top of the forum page. Musk Made a Mess at Twitter. Founded in 2,000 and with presence in over 40 By using our site, you agree to our. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. How do I get my tickets back if they didn't sell? For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. Events Parking. All rights reserved. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. Enjoying This Built In Excerpt? Fax Number: 1 Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. AtStubHub, our mission is simple: help fans find fun. Alternatively, you can send us an email at On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Personally, though, I found it disappointing. This article has been viewed 52,013 times. We use cookies to make wikiHow great. To provide a deeper support system beyond grants, we lend our hours. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries.