Two things we care about almost as much as the issue we're seeking therapy for: our precious time and money. I felt my therapist was an excellent counselor and a good match for the issues that brought me to therapy. BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. Talkspace vs. BetterHelp: Which Online Therapy Is Best? Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. The California-based company launched in 2013. 7 Cups provides mental-health care through mindfulness exercises, cognitive behavioral therapy (CBT), and interpersonal exercises, along with support for a variety of different needs: 7 Cups matches you with a therapist, so you will not have the option of choosing your therapist. We reached our decision by looking at the companies reputation among therapists and users, the ease of use of the platform, accessibility, additional resources offered, level of care, and professional and ethical integrity. If you want to apply for financial aid, youll do so during the sign-up process. (2017). For medications, you'll be charged either your pharmacy copay or, if paying out of pocket, a flat rate of $15 per medication. It also offers couples and teen therapy, with free live weekly group seminars available. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? BetterHelp, Medical Insurance, and Paths to Counseling. BetterHelp runs on a subscription model. However, BetterHelp does not accept insurance, so you may find there are other more cost-effective options. 2005-2023 Healthline Media a Red Ventures Company. Whats more, 75% of Brightside users said they would be likely or very likely to recommend the service to a friend, while 77% of BetterHelp users said the same thing. Therapy for Every Budget: How to Access It. All rights reserved. Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. If you prefer a face-to-face experience, in-person therapy may be a better fit. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. Answer a few questions about your therapy goals to get started. As a result, youre free to message your counselor at any hour of the day. The conversations are saved in the chat room, so youre free to reflect and reread whenever youd like. Content is reviewed before publication and upon substantial updates. If youre in crisis or experiencing an emergency, call 911 for assistance. Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. Most online reviews of BetterHelp appear to be positive. Rapid turnaround from sign-up to first session, Surge pricing can result in unexpected fee hikes. Instead, you can choose a nickname your therapist can call you. Since 2013, over 30,000 licensed, accredited, and board-certified therapists from BetterHelp's network have helped more than 2,000,000 people face life's challenges and improve their mental health. Both begin with a short questionnaire about your background, your location, and why you are seeking therapy. Plus, in April 2022, Mozilla raised concerns about BetterHelps privacy and security practices, giving the company a *privacy not included warning label. BetterHelp hosts sessions inside its portal (app or website), giving users more options as to the format of their session. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. Some people may prefer the experience of working with a therapist in person. Therapists often rely on their clients body language to assess their emotions. Here are the best places for guided meditation online in, If youre considering meeting with a psychiatrist but prefer remote visits, online psychiatry may be right for you. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Sign up with BetterHelp and get matched to a therapist in less than 48 hours. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. On a separate occasion, when I submitted a question via the platforms support messaging, I received a satisfactory reply to my question within a few hours. Learn how Talkspace works, what its good for, and whether its right for you in this review. Our experts continually monitor the health and wellness space, and we update our articles when new information becomes available. You can remain anonymous with your therapist. If youre considering self-harm or suicide, help is available. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. Interested in trying BetterHelp? BetterHelp is rated as a top teletherapy platform for a variety of mental health concerns. See which other premium units they bought. These are called groupinars. If you want to attend a groupinar but arent able to make it to the meeting time, you can get a link to the recording via email. Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. Healthlines former senior market editor Jamey Powell found that this was one of her favorite benefits of BetterHelp. 2023 Forbes Media LLC. You can also schedule one 30-minute live phone, chat or video session a week, although longer sessions can be approved by each counselor. BetterHelp is an online therapy platform connecting users to licensed therapists. While other online therapy platforms may have more options for insurance coverage or allow you to pick your own therapist, BetterHelp allows users to message their therapist at any time through communication modes such as chat, phone, video and text message. While traditional therapy offers the quiet comfort of facial expressions and affirmations, in todays tech-centric world, even that can be closely mimicked through BetterHelps live video sessions. Submissions should come only from actors, their parent/legal guardian or casting agency. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. You can choose between video, phone, or live chat options for therapy sessions, all hosted right on the site or app. Brightside also gives you the option of adding prescription medication to your plan for an extra $50 a month, while BetterHelp does not. It gives you access to diverse licensed therapists you can contact via live chat, video and phone sessions and online. What type of therapy are you looking for? Therapy offers a broad array of benefits for all of us. Only Brightside can prescribe medication. The reviews about BetterHelps services on Trustpilot are as positive and appreciative as the ones on BBB. BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. I found my online video sessions with my therapist to be as helpful as my previous experiences with in-person therapy. *Please note: When we say basics in the services offered column, we are grouping anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling together. BetterHelp has expanded its services in recent years and now partners with businesses and universities. We independently research, test, review, and recommend the best Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. BetterHelps sign-up process is quicker all around. (2020). As a Product Manager at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding . The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. The type and price range of your chosen therapy format is all about what works best for you. BetterHelp therapists will not diagnose conditions. To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. All the companys counselors have a masters or doctorate degree and possess at least 3 years and 1,000 hours of experience as mental health professionals. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. In general, BetterHelp says its services can work well for people looking to improve their quality of life. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. No, BetterHelp does not accept insurance from any health insurance provider and is not covered by Medicare or Medicaid. Calm: How Do These Meditation Apps Compare? They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. Also, in-person therapy sessions are a more appropriate fit for managing severe mental health conditions. Youll be asked to fill out a questionnaire to check your eligibility. Brightside uses Zoom to host all therapy sessions, and sends a Zoom link to your portal. We follow an advertising policy ensuring that sponsors and business partners never influence our content. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. The company describes BetterHelp as the "largest online counseling platform worldwide," geared toward helping people dealing with issues "such as stress, anxiety, relationships, parenting,. However, unlike certain in-person therapists, BetterHelps therapists cannot give an official diagnosis, prescribe medication, or meet a court order. Our sessions were tightly runthey got straight to the point and stayed focused for the full 30 minutes. Check out our FAQ Page. Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. BetterHelps databases are encrypted and scrambled and become unusable should a third party interfere with them. Follow along to find out more. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. Online therapy can serve as a source of connection and support, especially during a time (in light of the pandemic) that feels otherwise isolating, says Sheava Zadeh, PhD, LEP, BCIM, a psychologist and the founder of Pamper Your Brain. Brightside and BetterHelp are both Silicon Valley startups, as their slick, well-designed, easy-to-use websites demonstrate. If you're eligible for financial aid, you can get their subscription at about 20-50% lower cost. If you buy through links on this page, we may earn a small commission Heres our process. You may connect with them through text-only messaging in your private chat room. For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. BetterHelp is the convenient way to get professional help from a licensed therapist. I didnt use messaging, live chat or phone sessions for counseling, but my therapist advised me during each session that those options were available and encouraged me to use them. It does not prescribe any controlled substances such as Adderall or Xanax. Can BetterHelp Diagnose Mental Health Conditions? The network of therapists can help with a variety of needs: Therapy services operate on a subscription basis and may cost between $65 and $99 a week. Insurance companies need these details before they can cover the cost and for record-keeping. Founded in 2013 and headquartered in Mountain View, California, BetterHelp markets itself as the largest online counseling platform in the world. Talkspace accepts insurance from a couple of insurance providers. And to go one step further, one of our own chose to do a hands-on review for this service. BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. Here are our top picks for online, Healthline has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. If you dont like who youre paired with, you can request to be matched with a new therapist. This includes eating disorders and substance use disorders. Health insurance provider and is not intended to be matched with a short questionnaire about therapy! 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