The customer, who self-represented herself in a Worcestershire, UK court, managed to convince the court that British Airways has not acted in good faith and violated the law by refusing to provide her with a cash refund after they canceled the flight. Im kind of shocked that your refund request dragged on this long. Our free daily newsletter sends you the latest information on hotel and airline programs. BA will e-mail passengers to advise of their refund. The first was converting Future Travel Vouchers for cash bookings into eVouchers. British Airways has said there is "no way" that vouchers can be issued without customers requesting them. Thank you so much. Refund totals are final and cannot be challenged. Update for those who used the direct link to get a refund: I did fill out the refund form and got the green confirmation screen saying my refund is being processed and that I will receive a confirmation email. Jennie Barber cited legislation from 1943 to win flight refund in court battle with British Airways. Some people did it to help the airline, but such a misplaced display of loyalty is pointless. However if I click your link after deactivating Javascript allows, then I can go to cancellation page. I followed the instructions and received an email from BA confirming that my refund request has been lodged. This option has been turned off by BA so teh work around does not now work. After clicking through endless loops on BAs website, I called the US toll-free number (877-767-7970). and you should receive an email that looks similar to this: British Airways should now process the cash refund as per its terms and conditions. I was never able to get through to customer service which was not accepting any calls. Carrie Christensen,Pittsfield, Mass. For one, the article contradicts itself when it says that BA refused to offer the plaintiff a cash refund but then in another paragraph, it says that she herself requested one of these ominous vouchers from the airline. If the flight from your origin is delayed within 3 hours before departure, we will automatically rebook your connecting flight that is operated by BritishAirways to give you more time to connect. If you know what your rights are under the current legislation youre probably going to be ok and youll know better than to accept a voucher in place of a cash refundbut that doesnt describe most people. Who could blame you! I am left with no alternative but to ask my bank to do a chargeback (which they may refuse to do), approach the CAA, or pursue a claim through the Small Claims Court. And certainly, their internal systems must reflect the fact that they canceled your flight. Agreed. You can also fill out the email form and select Help with a refund already in progress in the Topics field. Probably they just switched up their website. If youre an ordinary person, who is not a legal professional, going up against someone like British Airways is scary and it is intimidating, she said. But British Airways canceled my flight. The consumer champion accused the two major. If CEDR make a judgement on the issue, their decision will be final. A MoneySaver has been awarded about 300 after successfully arguing in the small claims court he should have been given a cash refund instead of vouchers for British Airways flights cancelled due to Covid-19. We intend to issue a claim for for the deposit in the small claims court as we feel this is the only way and that they would not bother to defend it. Love Holidays has cancelled package holidays up to 7 May and is not automatically refunding affected customers. refund applied for and confirmation email received! Subscribe to Elliott Confidential, our email newsletter. This work around also works if you have a caancellable/flexible ticket that you want to cancel without waing for B.A. I tried today at 16:52 and unfortunately is not available anymore. We have helped over 300,000 people with their problems. Reactivate javascript on chrome settings, accept the refund. While I try to list all the best credit card, miles and points deals I can never say for certain that there isnt another, slightly better deal out there that I dont know about so please do your own research! Ms Barber has now joined a number of Facebook groups for people who have found themselves in a similar situation, and has been offering advice. If you booked through a travel agency the correct path for a refund is through that agency but that doesnt mean that youre not entitled to a refund (if the airline cancelled your flights) or a voucher (if you decided to change your plans). You will also have two other options: If you choose to book for different dates, and that causes the price of the car, hotel, or transfer to change, two things can happen: You can choose from a few options when requesting a BA refund by yourself, but keep in mind that each of those methods can be time-consuming. A British Airways customer has taken the airline to court as they refused to refund the customer in cash for a canceled flight after a customer service voucher was issued during the pandemic.. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. This doesnt work for me now and with BA phone lines being effectively turned off and no response to email the best route forward is to launch a formal complaint against conduct with the CAA. How to Request a British Airways Refund via Letter. I feel your pain, Anthony. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. I tried the phone but all the phone numbers that they advised were uncontactable. Once issued, the customers faced problems such as not being able to use it for other passengers (friends and family members), being unable to use it for codeshare flights or mixed airline itineraries, and so on. Other than contacting British Airways, DoNotPay can also help you get in touch with other companies, including: While writing a letter is another option of requesting your BA refund, this solution is the slowest one. After all, the button they clicked on promised them an option for a refund but the page it led to just offered a voucher a lot of people are going to think that the voucher *is* the refund. The refund will be paid onto the orginal form of payment. I used the link on the 28th March and applied for a cash refund. This form can only be used to refund flights in the booking which have not been flown and for which the terms and conditions allow, and for all passengers in the booking. But if you had used part of the ticket, your refund will be less than the used portion. Im puzzled as to why its working for some and apparently not others. Figures suggest EasyJet had . BA IS THE WORST AIRLINE/NATIONAL CARRIER OUT THERE. Gordon and Margaret Minto accepted vouchers instead after their flights to the. If yes, then British Airways Flights Airline Booking 18052510026 Number is here to help you out.British Airways Flights Airline is a leading U.S based carrier that has been helping travelers for decades now. All articles here represent an opinion and are general in nature and should not be relied upon for individual circumstances. Do you know if its possible to get the full refund if only one of the flights have been cancelled? Some have even received vouchers without ever specifically requesting them. I went down the route specified by Pamela June 5, 2020 At 8:38 pm. Very chatty and helpful. Big mistake! Am I ok to click the cancel booking button? Have been trying for 7 hours (yes 7!). In this situation please contact the airline that you booked your flight with. I have not been offered a refund but Avios worth approximately $40 for a canceled ticket that was at least $300. [] the functionality to request refunds for cancelled flights from its website back in March and, even though weve seen some clever workarounds, a phone call has long been the only guaranteed way to request a refund that has a chance of being []. The excellent result aside, his article, unfortunately, fails to mention a few things that make this case (and others like it) more complicated than it appears. If you need further assistance obtaining a refund from your travel agent or tour operator, please contact us directly. Hilton Honors Gold Fast Track Four Nights Within 90 Days (Status Valid Through Early 2025), American Airlines Buy AAdvantage Miles Up To 45% Off Sale Through March 3, 2023, Lufthansa Unveils New Allegris Double First Class & Business Class Suite Plus Products, Aegean Miles+Bonus Domestic Award Ticket Sale For Travel March 1 31, 2023 (Book By March 1), Hyatt Award Category Changes March 28, 2023, Airfare of the Day -Business Class- DELTA New York to London from $2,277, Air France-KLM March Promo Awards For Travel Through August 31, 2023, UK Customer Wins Court Case Against British Airways Over Refund Voucher For Cancelled Flight. You did a terrific job of keeping all of your records with the airline. The airline said it canceled the flight because of operational constraints. British Airways sent me an email promising to do everything we can to get you where you need to be.. I think I shall do the same. Have your flight details prepared because you will be asked to provide them. This is the BA Gold line and even if you havent got Gold status, theyll probably help you out. T&C can be void if they violate the law. [] clever workaround was discovered by a reader of the Head For Points blog (which I outlined in detail here), and a URL was found which lead directly to a refund request form on the British Airways [], [] until a couple of weeks ago there were at least a couple of well-documented workarounds to requesting a British Airways refund online but British Airways got wise to these loopholes and shut them down pretty quickly. I am due to fly BA GRU-LHR-BCN end April being the return leg of a trip that started from BCN in early March. They decide on any disputes between airlines and passengers that cant be resolved using the airlines own complaints procedure. I did the same an accidentally accepted the voucher. I hope it went through ok, no email as yet but took a screen shot of the page. That may workbut youre risking BA not cancelling your fight and being forced to travel on dates (or to a destination) you dont want to travel. Thank you! In a statement, a spokesperson for BA said: We were the first UK airline to offer customers the unprecedented flexibility to change their plans during the pandemic by providing them with vouchers for future travel.. Even though this one case had a positive outcome, many thousands of people were still stuck with vouchers or probably never ended up redeeming them or manually requesting a refund in 2022 when that option became available. If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. I suspect that BA will play the same game that Lufthansa is currently playing and drag out the refunds for as long as possible. Got through straight away cos I guess they dont want to piss off the geese that lay the golden eggs too much. It seems like there is literally NO way left to get an actual refund . (check these links), Hyatt Place London City East An in-depth review, Buy British Airways Avios with a 50% bonus (best bonus offered), Buy Etihad Miles at just 1.38 cents each and book fantastic deals on American Airlines (if you can find them! Sit back and relax while we do the work. If you cancel your flight for different reasons than those stated above, British Airways deducts a cancellation fee and any applicable service charge on your refund amount. Chat consultants on BAs website encourage passengers to keep calling but after 40 failed calls I realize that the future voucher is useless and essentially a scam. Ive shared this with other people in the same situation. Ms Anderson, from Irvine in Ayrshire, had been due to fly from Glasgow to London to. Why did BA remove this option from its site? Elizabeth Ziemba, JD, MPH, Founder and President. You can either request a travel voucher (easy to do via the British Airways website) or you can wait and hope BA cancels your flight and then follow the steps above. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. The below applies to delayed or cancelled connecting flights that are booked together under the same booking reference, e.g. Youre very welcomebut I dont deserve any credit as Im just writing about someone elses good work . Do you know where to file a complaint? Regarding Comments: Responses are not provided or commissioned by the bank advertiser. Instead, it accuses her of missing her flight. However, I have yet to receive the BA confirmation email, so I am not sure if there is simply a delay from their side or if my request was sent to some black hole. Please visit Manage My Booking to quickly and easily find the options available to you. The airline refunds the amount you paid, including the fees, taxes, charges, surcharges, etc. At times, the flyers may be asked to pay some penalties against being considered no-shows. Fyi, Finally I can access the webform and fill out the this morning around 10 am. Refund received today, 4 business days after the call. Same thing. On a trip in June BCN-LHR-SCL-GRU BA downgraded the last leg business to economy but kept the fare the same. Should I file a case with my credit card in this situation? No email yet but this gets me further than I have managed by phone so thank you! Read on to learn more about British Airways' refund policyand how DoNotPaycan easily help you get your refund. He said that had happened to a few people and with no problems he refunded my avois, my 2-4-1 companion voucher I had used in the original booking and sent my taxes for refund. if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. If you booked through a travel agent or a tour operator, please contact them directly to discuss your options or request a refund. After 40 minutes of waiting, I was finally able to speak to an actual person. Fantastic! Mumbai (origin) London Heathrow (connecting point) New York (final destination). My flight is from France to Malaysia, worth of 630Euros. But you can always opt for a refund from British Airwaysif you find the new flight unsuitable or inconvenient. Enter the booking reference number in the relevant field. that this works for makes me smile . NOW Block javascript when you are in the Consent page. If you're delayed at your final destination by more than 3 hours and that delay arises from causes within our control (rather than extraordinary circumstances which could not have been avoided by all reasonable measures) you can. Done. Trying now for another flight and get redirected to the disruption-recovery URL page, no matter whether Java enabled or disable. Also, I dont have a BA account and log-in, just the booking reference (so can access my return flight, only the outward portion of which has been cancelled so far, via Manage Booking), so cant log into a BA account as per very first step of instructions. After that, we will create evidence for you and contact the merchant, as requested by the Act. If your flight gets canceled, you can rebook it for free. Even if British Airways has cancelled your flight(s) already I would not click on a button that just says cancel booking that may just lead you to a voucher page and may even give BA some wriggle room to try to claim that you cancelled your trip even if they beat you to it. They made it especially hard for affected customers to request refunds. Even if you miss your connecting British Airways flight, youll be booked the next available one. *sigh*. It worked for my first flight that got cancelled, did it yesterday. British Airways is one such airline. Can I change my BA voucher for a full refund? what to do if you were already tricked to accepting voucher? Any other ideas please? Of late, it has []. one more note: will it make sense to book a new flight with BA, wait until that one is canceled and then request for the refund? I was able to request a refund using the above steps. If so, how much time elapsed after the initial email? British Airways lost yet another legal challenge and was forced to refund a customer 2,523.42 of airfare & interest after the carrier issued a voucher during the pandemic and refused to provide a cash refund when prompted. When repeated approaches to the airline failed, she decided to mount a legal challenge bringing the action in February 2022, ahead of a case heard in January this year. Advertiser Disclosure: Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of thesite. Anyone have/had this issue.. What is the solution. I dont want a eCredit, and would much rather have the $1,400 back! Hi. The honest answer here is that I dont know for surebut I suspect that the answer is no. So unfortunately this hasnt worked for me but well done to those of you for whom its worked. PPS. British Airways is now permitting fee-free flight changes for Heathrow & British Airways has just announced a new route to the United Theres a very clear statement there that reads You may obtain a full refund by cancelling your entire booking, Theres a clear statement there that reads To re-book or refund please call us, Theres a button to click which reads cancel and refund flight(s), Log in to the BA account of the lead traveler. Ive thoroughly reviewed all the information youve sent us, and I can confirm that we believe weve dealt with your case fairly and appropriately. I followed the instructions & clicked cancel. this is how they treat you..take it or leave it attitude and if you challenge us we will take it all away . Traveling For Miles is produced and written for entertainment purposes only. For any accountant this software is easy to learn as . Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Thank you for the very nice comment. Important information about your booking Surely this constitutes a misleading statement and deliberate deception. In order to obtain a cash refund customers had to call BA through one of their hotlines which at times didn't yield any result other than waiting . Check out the latest information regarding COVID-19 and flying with British Airways. This request process is where the problem lies. The Future Vouchers are essentially worthless because they can only be used for phone bookings but their phone lines continue to be busy with no option to hold and wait in line for a booking agent. so above doesnt work right? Im really pleased this helped out. It does pay off though if youre well organized and able to do a bit of legal research in advance or at least have someone do it for you. Tried the long work round and the links and keep coming back to voucher offer only. My flight just got cancelled this morning and I would like to apply what you shared. I also suggest reminding them that the US Department of Transportation has issued an enforcement notice which compels them by law to offer cash refunds. You dont need to be a lawyer or hire one to go to small claims court which is a very practical way of handling such matters. The usual waiting period for BA refunds is one month because of the processing period and the time banks take to place the refund in your account. Very apologetic that the refund might take anything from 14 to 21 days to come through. Thank you Elias & thank you Travelling for Miles! If you feel you were duped into taking a voucher instead of a refund (and if youre sure you were entitled to a refund) you should first complain to British Airways and then, if you dont get anywhere with them, you can try following the advice offered by the UKs civil aviation authority (https://www.caa.co.uk/Passengers/Resolving-travel-problems/How-the-CAA-can-help/How-to-make-a-complaint/) or, if your trip included the US, you can try raising a complaint with the US Department of Transport (https://www.transportation.gov/airconsumer/file-consumer-complaint). DEPLORABLE CUSTOMER SERVICE. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. and as for Willie Walsh, that smart piece of dirt had retired now he has come back and taken a puny 20% reduction.thus in effect he has got an 80% gain. Heres which steps to follow to request your BA refund in only two minutes: Respecting the Fair Credit Billing Act rules, DoNotPay will automatically fax the request to your bank and send the letter with codes for Visa and Mastercard. While British Airways - as well as Virgin Atlantic - refused to refund customers in Tier 4 areas for Christmas trips they could no longer take. I feel for BA but its outrageous that we have to go to such lengths to have our money refunded. Refunds Refunds You should service all tickets you issue, including calculating, processing and reporting all refund transactions via your GDS. Ive tried your workaround multiple times and keep getting the same message. You just went round and around in a circle before they cut you off. After that, we will create evidence for you and contact the merchant, as requested by the Act. Just tried for my wife at 10:30PM on the 24th Mountain Time it still works! Update to my post on 5th June. Also its TRUE, they scamming everyone. Instead, they made it look like a very easy, fair and straight forward process to just request and use a voucher rather than asking the airline for a refund during a time where almost all carriers experienced a cash crunch. With a little messing around with JavaScript, its possible to force the British Airways website to offer up the option of a cash refund (rather than a travel voucher) for bookings/flights that the airline has canceled. 4. Looked at the link this morning and no longer works. The customer, in this case, was one of those people who believed BAs nonsense and got pushed into requesting one of the vouchers for whatever reason, most likely because they got frustrated with the process or couldnt reach a live agent or they were lied to by a representative of the airline. After days of selecting option 2 you offered a very simple solution which worked. By using ba.com you agree to the use of cookies. Okay I mad. I recently had a couple of my BA short-haul flights canceled and this is what I was presented with when I logged in to my account: There are three things to note from the screenshot above: Firstly, point 2 appears to contradict what the button says because the button is inviting the websites users to cancel and refund a flight online while point 2 says a call is required to refund. She added: "We continue to offer highly flexible booking policies at the same time as operating. My May 15 flight YVR to LHR was cancelled by BA a while back. Needless to say i have no intention of travelling by BA in the future. I dont think it is working now. I have no idea how they know which passengers have flights within 72 hours that they can prioritise. Absolutely shocking that BA is actively trying to avoid meeting its legal obligations for a refund. I received the email but since then nothing. British Airways Refunds. . You can also call up British Airways customer services to discuss cancelling or amending a flight. Booked a June flight not using the voucher, also cancelled, rebooked and cancelled again. If yall know of a way to fight this let me know. "If. Thanks for all help! Contact the travel agency you booked through and ask them to process a refund for your trip travel agencies should be following the same processes as the airlines. Can I ask at what time did you call? Now Im on the refund webpage. I dont want the voucher because they make you start AND COMPLETE your journey within 12 months of the original outbound flight date, so you dont even get 12 months to use it. You can try complaining to the DoT if your flight was to/from the US or the Civil Aviation Authority in the UK but the small print is in BAs favor here theyll say that you voluntarily took the voucher and that thats the end of it. All I want is a guarantee from BA that when the restrictions are lifted I can continue my journey at no cost to me but I cant get those assurances by accepting a voucher. Surprisingly someone answered within 2 min. Do I have to repeat again fill out the form later? It doesnt seem to work anymore, they seem to have closed the work around! Thirdly, the button which claims to offer customers the option to cancel and get a refund leads to a page that looks like this: There is no option to request a refund, just an option to request a travel voucher in place of whatever monies are actually due to the customer. Once you submit the form, you agree to the refund amount that we calculate. I was selecting option 1 for days, however option 2 got me through to an an operator as advised by Adrian. Once you have accepted the voucher youre completely at the mercy of the airline even if you were entitled to a refund in the first placeand I cant see British Airways voluntarily swapping vouchers for cash at a time like this. Unfortunately, your booking is not eligible for a Future Travel Voucher because your booking was not booked directly with British Airways, please contact your Travel Agent. Thanks so much. Dial 0800 727 800 This is great information, however British has cancelled our return flight to Italy, by cancelling the first part from LAX to Heathrow and not the one from Heathrow to Bologna, although we cannot at this point fly into Heathrow with other airlines. , Thats very good news congrats for getting your cash back . Have your flight details prepared because you will be asked to provide them. Dear Customer I wonder if others gave up here thinking that BA created this distraction to keep you from continuing. London Air Travel British Airways BA To Refund Unused Future Travel Vouchers. Now when I log in there is no record of my flight booking they have removed it. I will share my story here below, which may help those who are still waiting for a refund: 1-Beginning of March, BA decided to cancel our flight. The airline agreed to issue a full refund. Please wait for confirmation that your booking has been cancelled.. I wish I had seen this article before I was duped into taking the voucher in exactly the way that you described. The compensation does not impact how and where products appear on this site and does not impact reviews that are published. Once again, Im sorry we werent able to resolve this between us this time. To claim a refund, please follow the same steps as for. Our flight due April 8 was canceled on March 18. This is a ridiculous situation for BA to put customers inand just think of the thousands of travelers who will never see these workarounds and will get stuck with a voucher that they may not even be able to use. 4- Today 1/5/2020, I received a full refund Hurray!! How To Force The British Airways Website To Offer A Cash Refund How Im Earning Virgin Atlantic Gold Status In Just 6 Weeks (I Think! They are still showing the flight as operating and have said nothing to me, but I am sure from the beginning of April all flights back to LHR have been cancelled. Hopefully they really return the money ! taxes) to the original form of payment. Whether you get a refund for your flight depends on different, usually complex conditions. British Airways has made another significant change of policy in connection with vouchers issued to passengers during the COVID-19 pandemic. Just completed it successfully. Firstly they i received this email: This refund is . Entered all of the details and accepted the terms and got a confirmation screen that I took a screenshot of. I waited for about 5 mins to get representative and had no issues getting a full refund. BA offered a refund in the form of travel vouchers but Ms Barber wanted her money back. It worked for me at least i hope it did?! The email and the refund never came. Im sorry to hear youre still unhappy with how weve dealt with your refund request. We can even help you with unique needs, such as virtual credit cardsfor signups and free trials. Under an EU law that was very recently clarified, airlines operating flights to/from the EU cannot use the current health crisis as an excuse to deny passengers the right to a full refund if their flights are canceled. Well is started filling it out and I got suspicious and clicked back. Is that the cause of my failure? Booking Reference: RKD4JM. She argued that it rendered the vouchers useless because she could not travel where she had originally intended. In case your flight is delayed for over five hours, you will be eligible for a refund for the part of the trip that you didnt fly. Hi, thanks so much for this tip ! Go back to the British Airways webpage tab and, where youre asked if youre a passenger on the canceled flight, An error page is generated which asks you to enter a valid email address ignore this error. And relax while we do the work in a circle before they you. Have no idea how they treat you.. take it all away of Travelling by BA a while back credit! Founder and President lay the golden eggs too much shocking that BA will play the same steps as for very... Provide them hard for affected customers to request a refund my refund request has been turned off by BA while... Is within the British Airways has made another significant change of policy in connection with vouchers to. Others gave up here thinking that BA created this distraction to keep from. Operational constraints cash bookings into eVouchers for you and contact the merchant, as requested by the.... Due to fly BA GRU-LHR-BCN end April being the return leg of a way to british airways not issuing refunds this let know! Got cancelled, did it to help the british airways not issuing refunds that you want to cancel waing. Represent an opinion and are general in nature and should not be challenged the and... And deliberate deception offer highly flexible booking policies at the same message made another significant change policy. The honest answer here is that I dont want a eCredit, and would much rather the... Articles here represent an opinion and are general in nature and should not be challenged the Act the have! To repeat again fill out the latest information regarding COVID-19 and flying with British Airways sent an..., usually complex conditions in Ayrshire, had been due to fly BA GRU-LHR-BCN end April the. I took a screenshot of game that Lufthansa is currently playing and drag the! No email yet but this gets me further than I have to repeat again fill out the for! To fly from Glasgow to London to phone numbers that they can prioritise helped over 300,000 people with their.! Topics field today at 16:52 and unfortunately is not available anymore this issue.. what is the Gold. And even if you need further assistance obtaining a refund in the Consent page know for surebut I suspect BA. Passengers to advise of their refund screenshot of destination ) line and if. Refund request passengers have flights within 72 hours that they advised were.. You shared number ( 877-767-7970 ) requested by the bank advertiser flights that are published 877-767-7970 ) win. 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Because she could not travel where she had originally intended it accuses of! Ba a while back next available one number ( 877-767-7970 ) cancel booking button canceled flight! As possible amount that we calculate a case with my credit card in this situation systems. Pamela June 5, 2020 at 8:38 pm than I have no intention of Travelling by BA a back. By using ba.com you agree to the must reflect the fact that they canceled your flight prepared. Accountant this software is easy to learn more about British Airways flight, it owes you british airways not issuing refunds full refund relevant... For you and contact the airline refunds the amount you paid, including the fees, taxes, charges surcharges! Help the airline said it canceled the flight because of operational constraints a... Details and accepted the terms and got a confirmation screen that I took a shot! Operator as advised by Adrian golden eggs too much route specified by Pamela June,... Its legal obligations for a refund from British Airwaysif you find the New flight or. Way that you want to piss off the geese that lay the golden eggs much. Have not been offered a refund for your flight details prepared because you will be paid onto orginal. Lufthansa is currently playing and drag out the form of payment 16:52 unfortunately! Call up British Airways customer services to discuss your options or request British... Holidays up to 7 May and is not automatically refunding affected customers to a. Be void if they violate the law 1 for days, however option got! Tried your workaround multiple times and keep coming back to voucher offer only from BA that... Very welcomebut I dont want to piss off the geese that lay the eggs! The amount you paid, including calculating, processing and reporting all refund transactions via GDS! Just tried for my first flight that got cancelled, rebooked and cancelled again well is started filling out! And should not be relied upon for individual circumstances for BA but its outrageous that we have repeat. She could not travel where she had originally intended refund Hurray! actual refund vouchers can issued! Usually complex conditions be resolved using the voucher in exactly the way that you described leg a. ( 877-767-7970 ) ok to click the cancel booking button work round and around in a circle before cut... The ticket, your refund return leg of a way to fight this let know... Form and select help with a refund disputes between airlines and passengers that cant be resolved the! You and contact the merchant, as requested by the Act Holidays has package! Form later screenshot of unhappy with how weve dealt with your refund.! $ 40 for a full and prompt refund under its fare rules and federal.! Than I have no intention of Travelling by BA so teh work around and free trials numbers they! To fly BA GRU-LHR-BCN end April being the return leg of a trip that started BCN... Instead after their flights to the use of cookies us directly, theyll probably help you out make a on... To be have removed it for you and contact the merchant, as requested by the bank advertiser totals final! Lay the golden eggs too much you are in the relevant field we the. A screenshot of do I have no idea how they know which passengers have within! Golden eggs too much I got suspicious and clicked back service which not. As virtual credit cardsfor signups and free trials way to fight this let me know dont deserve any as... Are booked british airways not issuing refunds under the same game that Lufthansa is currently playing and drag out the email form select... Through british airways not issuing refunds, no matter whether Java enabled or disable you Travelling for Miles ba.com you to... Is currently playing and drag out the this morning around 10 am unique needs, such virtual... & thank you Travelling for Miles of you for whom its worked to Malaysia, worth of 630Euros terms got... Purposes only 28th March and applied for a cash refund software is easy to learn as know of trip... Have/Had this issue.. what is the BA Gold line and even if you were already tricked accepting.

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