covers one phone and 25 other household electronics, all for $15 a month. I just took massive scratches out of my phone with diamond compound off amazon. Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. Ranked #1 by GadgetReview.com and Top Rated by Investopedia! It has passed our 26 stage testing process with no issues! Go to the Fitbit Australia website and scroll all the way down and tap Product Help at the bottom left. A quick online search reveals several desperate people. Any other toothpaste will be fine as long as it isn't gel. Sorry to hear that your Versa 2s screen took in moisture. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the Refurbished Product Warranty Period). I started my love affair with computers way back in elementary school with the Apple II. See the seller's listing for full details . How long does a Fitbit last? Products purchased in November and December can be returned up until 31 January of the following year or 45 days from the date of shipment, whichever is longer. If you received yours as a gift, the warranty belongs to the buyer, not you. Ive tried everything. Another option is to check how you purchased your Fitbit. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. To avoid the disappointment of finding out your warranty is void while the device is already damaged, ensure a top-rated insurance company protects your Fitbit. Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). Compatible Device:-Fitbit Blaze Smartwatch. Accidental damage can happen to anyone due to dropping, immersion in water, or other liquids. 2.5D rounded edge glass for comfort on the fingers and hand. Before submitting a claim, you need to know whether your Fitbit is still under warranty. I have the same problem when I replace the band, so the malfunction seems to be in the FitBit part itself. (i.e. Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. Apple Watch 3 vs Fitbit Blaze vs Garmin Fenix 3 comparison on basis of features design display battery, reviews & ratings and much more with full phone specifications at Gadgets Now Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. The deductibles are friendly, starting at $29 and not more than $99. Add your phone + ANY 25 items you own and get protection against damage and theft! To request a return authorization, please follow the instructions here. It depends on what Fitbit model you use. Phones must be fully functional and without damage to be eligible for coverage. I just wanted more confirmation with this. It's moved! If you don't follow our item condition policy for returns item condition policy . wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. If you buy your device anywhere in the USA, you are entitled to a one-year warranty. It only covers defects in materials and workmanship, making it a manufacturers warranty. Made from the high quality tempered-glass for maximum scratch protection and no residue when removed. If you return Product to Fitbit (a) without a return authorization from Fitbit or (b) without all parts and accessories originally included with your purchase, Fitbit retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher. In the event repairs are available, refurbished parts may be used to repair the goods. Were sorry to hear that your Fitbit from X-mas 2019 is no longer working. Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. iMore is part of Future US Inc, an international media group and leading digital publisher. However, since we are not the Fitbit company, we highly recommend you reach out to Fitbit Support before you purchase or are gifted a new Fitbit to confirm how you would get service under the warranty if needed. You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. Works on basically any plastic screen but please use at your own risk. Include 2 pcs tempered glass screen protectors Is your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning on? Fitbit International Limited, 76 Lower Baggot Street, Dublin 2, Ireland (for a warranty in the EEA and UK) (877) 623-4997. View your devices activation date, which is the day your devices warranty begins. Sorry to hear that your Versa isnt working as expected and that its stuck on a black screen. Finally, if you cannot locate your Fitbits serial number, try reaching out to Fitbit support (live chat is a good option here.). Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. You can only purchase one membership at a time. Fitbit Customer Supportvia the above methods. All are valid reasons to go send it back to Fitbit for a warranty claim. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. What do I need to do? Find many great new & used options and get the best deals for Fitbit PEBBLE Charge 5 Tracker, Graphite | NEW : FREE SHIPPING at the best online prices at eBay! Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket. If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or Refurbished Product. Thanks for signing up! The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader,covering your device for 2 total years. Free shipping for many products! If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. From what we understand if the Fitbit you purchase is new (not pre-owned or used) and is in its original, unaltered packaging, the one-year warranty should be honored no matter where you reside. I will contact them again in a month and if not fixed will ask for a full refund, its not even 4 months old! I purchased a Fitbit Sense in late June of 2021. It does not cover any software that comes with the device and consumables like the battery. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. Something went wrong. The claims are honored quickly after verifying all the information, giving you extra convenience. If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. Looking for Fitbit's return policy? Any replacement Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. Proceed to remove item from shopping cart. This item Brain Freezer Slim Plated Soft TPU Case Scratch-Proof Cover All-Around Protective Bumper Shell Compatible with Fitbit Versa/Versa Lite Transparent (Watch not Included) Oboe Bumper Case Compatible with Realme Watch 2 Pro Anti Scratch Shockproof PC Case Cover Protector (C-Black) Fitbit app not showing readiness scores or score isnt correct? Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. Most likely they will ask you for your Fitbit account details, and want to know what the problem is with your device. Verizon Extended Warranty is $5 per month, per device. Ask them for your serial number and confirm the email associated with your Fitbit account. Most of the newer models are water-resistant up to 50 metersnone are waterproof. NAHAI Compatible with Fitbit Versa 2 Case, 6 Packs Ultra Rugged Cover Plated Case Scratch-Resist All Around Screen Protector for Fitbit Versa 2, Purple/Gold/Silver/Black/Blue/Red Brand: NAHAI 2,170 ratings | 6 answered questions $1099 Get Fast, Free Shipping with Amazon Prime FREE Returns Color: Purple/Gold/Silver/Black/Blue/Red Additional Details Deductible. International customers can shop on www.bestbuy.com and have orders shipped to any U.S. address or U.S. store. Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. If you want to continue enjoying your Fitbit, you have to buy another one. I had so many scratches on my last Fitbit and it worked great for over 3 years. If you smash the screen or the battery . Google is recalling all Fitbit Ionic smartwatches due to thepossibility that the lithium-ion battery can overheat, posing a burn hazard. They have had their devices for over a year, meaning the Fitbit warranty no longer applies, and then, out of the blue, the device stops working. Hey welcome back to my channel everyone sorry I haven't been posting I just ran out of ideas but I back with some ideas I will try to be posting every other . Find many great new & used options and get the best deals for Fitbit Charge 3 Charge 4 Replacement Band Holder Clip Repair Part at the best online prices at eBay! T3 Verdict. What to do when Fitbit stops or wont sync, https://www.myhealthyapple.com/fitbit-versa-not-syncing. If the scratches are too near the power button, it might damage the Fitbit. It looks like the Fitbit account you are currently signed in with already has a membership. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. Shop Now You can remove them yourself. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. If the action you attempted failed, please try again. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. You will receive a verification email shortly. . For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. You can check your activation date on some Fitbits by going to Settings > About > Device Info > System Info. Only a tiny amount of water and toothpaste. Proceed to remove item from shopping cart. Tap the Get Support link in the Lets talk section to chat with Fitbits support team and let them know the issue. Worst watch Ive ever been given & owned! Learn how your comment data is processed. And then, it started more lines and later it shut automatically. Look for your serial number there, usually 12 characters containing numbers and letters. belongs to the buyer, not you. Fitbits includes a standard one-year limited warranty for the US and two yearsfor the European Economic Area (EEA) covering both the device and the wristband(s) that came packaged with the device. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. Include that return authorization information with your returned product. Make sure you mention all the things you already tried including replacing the band, with the same problems occurring on that replacement band. Type in Fitbit and answer a few questions. 3 Fitbits includes a standard one-year limited warranty for the US and two years for the European Economic Area (EEA) covering both the device and the wristband (s) that came packaged with the device. The trick is to figure out if your device is still covered under warranty AND if your devices damage is from a manufacturing defect or problem OR regular wear and tear. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. Get your first month foronly $1 with code: SAVESign Up Now. If you received yours as a gift. This means, in effect, that Ive not had the use of it for nearly a month, and if the return trip takes this long, it will pretty much have been useless for at least 2 months. Use Discount Code: NOFEE at Checkoutfor FREE Activation! These Limited Product Warranties shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. If the Fitbit is no longer covered under warranty, is it possible to get it repaired at my expense? Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you That should take you to the Fitbit Support page for Australia. The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. However, if you warranty expired, let us know which model so we can look at your options. A few weeks later again the watch was not working and I called Fitbit, only to be told the warranty expired by a few weeks, tough luck! Since your Fitbit Charge 4 is in its warranty period, Fitbit should replace the band. One is the usual UPC, and the other, the longer one, is the serial number. The return authorization number must be included along with your returned Product. Description. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? Lets fix it! Only send in the part of the device thats causing problems. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers. For Fitbits purchased elsewhere, look at the sales receipt. Add a copy of your original purchase receipt to your shipment. Thats terrible! If you have not used your device as stipulated in the agreement, Fitbit can choose not to honor the warranty. If you use a screen protector on your Versa, it was made by a third-party and not Fitbit. Check your records for the manufacturer and contact their support team. Apple Watch Series 3 vs Fitbit Versa vs Garmin Vivomove Luxe comparison on basis of , reviews & ratings and much more with full phone specifications at Gadgets Now . Then, she needs to have her proof of purchase (sales receipt) available to prove the date she purchased the Fitbitwhich is also the date the warranty begins. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). . These Limited Product Warranties do not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents. Fitbit does not guarantee it will pay for shipping the product, so ask if they can send you a prepaid shipping label. Have pictures of your Fitbits broken band and your proof of purchase with you before you start your chatyou can then upload these to the chat, if requested. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. Proceed to remove item from shopping basket? It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. Shop for VINSOC Electronics & Mobiles on noon. Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn't covered by the warranty. And if your Apple Watch has . That's a valid question. How do I get it replaced under warranty? Functions: All system functions are working 100% on this device. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. You must return the Product to Fitbit to receive a refund. TRIED ALL AVAILABLE SOLUTIONSUNLESS THERES SOMETHING YOU CAN PROVIDE? USB Power Adapter, Warranty Card, User Manual: Fitness Smartwatch, Charging . Elecom SW-FI221FLAPKRG Fitbit Charge 5 Protective Film, Pack of 2, Shock Absorption, Full Cover, 3D Design Along the Curved Surface of the Screen, Scratch Repair, Fingerprint Resistant, Airless, Clear To request a return authorisation, please contact Customer Service, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. If you purchased a refurbished unit, the device and its packagedaccessories are warranted for 90 days from the date of purchase. Learn about Fitbits water resistancy (https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof). Search the help forums. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. If such a defect arises and a return authorisation request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. If you want a replacement, make a warranty claim instead of a return claim. If it still doesn't work, please contact customer support or try again later. Does that also apply if the fitbit is bought from another country? 2 Take a bottle of toothpaste (non-gel). The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). Look for your Activation Date. You have entered an incorrect email address! For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website (help.fitbit.com). Unfortunately, eBay is probably not a reliable source to make sure you get your warranty coverage. I said if it was still not resolved in a month then I was not prepared to wait for much longer than that as it has been playing up for over a week already. There was a problem. If you have your Fitbits original packaging (usually a box), locate the label with the barcode(s). This protection planalso covers some accidental damage. If you prefer calling, call their support number at (877) 623-4997. Thats usually a problem with the Bluetooth connection. Sense 2/Versa 4 Accessories Visit the Store Fitbit Sense/Versa 3 Protector Visit the Store Accessories for Charge 5 Visit the Store Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. Thank you Visit our corporate site (opens in new tab). You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Please reach out to Fitbit customer service (we recommend using the chat option) and ask for a replacement pebble for your Fitbit Charge 4. All Fitbit's come with a one-year limited warranty directly from the company itself. Its a versa 2! Please have your daughter collect all those emails which show the dates she sent Fitbit before the warranty on the Versa expired. So if your devices original in-box accessory band broke and is covered, you can file a claim for Fitbit band replacement. Defective bands including defects in materials and quality under normal use. Perhaps the battery's not lasting anywhere near as long as it used to. If those big, white scratches are getting you down, don't despair! A family plan covers one phone and 25 other household electronics, all for $15 a month. If possible, back up your Fitbits data to the app by syncing your device and/or export your data from your, For smartwatches like the Sense, Ionic, and Versa Series, go to, For trackers like the Charge or Inspire, go to. To obtain warranty service, you must have a return authorization. NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. The returnauthorisation number must be included along with your returned product. . It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. I bought it on 30 April 2020. To request a returnauthorisation, please contact Customer Service. You can get back to your regular exercise in no time. What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. Fitbit Chat is also available via the link above everyday including weekends from 8:00 AM 7:00 PM. Did your warranty already run out? Send the Fitbit device to Fitbit in its original packaging or packaging that protects the item from harm and damage during shipment. Also, since the warranty does not cover all damages, confirm if the warranty covers your issue. Find strength in numbers. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. Its Everyday Insurance.Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! So I know a thing or two about teaching others and creating how-to guides! The Fitbit Return Policy and Limited Warranty is in addition to any other rights and remedies that you may have under the Australian Consumer Law. Fitbit Charge 5 Advanced Fitness Activity Tracker - (Sports Watch) New, Open box for sale online at the Best Prices! AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. My Versa 2 screen fuzzy and will not charge . Why not try out one of our plans risk-free for 30 days? Expert advice to the latest news. When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. Refurbished products carry a 90-day warranty regardless of the place of purchase. contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. Totally died! . It is even worse when you call the company and find out your Fitbit warranty has run out or is void due to technicalities you were not aware of. Since you wear your FitBit on your wrist, it's relatively likely to get scratched eventually. Lets fix it! Fitbit smartwatch insurance protects against mechanical failure, accidental damage & more! The Original TPU Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. Heres how it works. 2.5D rounded edge glass for comfort on the fingers and hand. You can only purchase one membership at a time. Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. Frame & Casing: A few amrkings and scuffs are visible, however still kept in good condition. From there, they will probably ask you to mail the device to them in the original packaging, or safe packaging for transport. Know Your Fitbit Model When You Need a Repair. Under the non-UPC code, you find your devices serial number. If you want to cancel, there's no fees or hassle. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit It works, but I cannot see anything on screen or reset. At the Fitbit repair shop near me, which mine is a Best Buy, the first thing they look at is the model number. I really miss it. Take photos of your band to prove the problems with the claim. All accessories originally included with your purchase must be included with your return. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. Try Tom's or Crest. Reports of pets chewing on wearable devices also occur, and the original warranty does not cover all these cases. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. $3.89. Lets fix it! The New Product Warranty Period and Refurbished Product Warranty Period shall be collectively referred to herein as the Warranty Period. It kicks in after the manufacturer warranty and could be worth a look. Neither does it manufacture replacement parts. Review this article to learn how to locate your Fitbits serial number. ft. Maytag smart top load electric dryer extends the time on any cycle to prevent under-drying. The model indicates alot to a technician, like functions, operating system, age, etc. I wish I would have just stuck with Ionic or nothing. To obtain warranty service, a returnauthorisation must be requested from our customer service team. You should have proof of purchase. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't. If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. Lets fix it! If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. New. The instructions here already tried including replacing the band, with the sale since many companies scan code..., giving you extra convenience 25 other household electronics, all tip submissions are reviewed. Item condition policy sync at https: //www.myhealthyapple.com/fitbit-versa-not-syncing covers defects in materials and workmanship, it... Including defects in materials and quality under normal use my expense, since the warranty shall... Companies scan thisbar code also during the sale since many companies scan thisbar code also the. Theres SOMETHING you can check your activation date, which is the number. Software, or other materials you may have stored or preserved on the duration of an implied,! S listing for full details are currently signed in with already has a membership is the number! New one, and the Fitbit went off and never turned on.... Wikihow is a wiki, similar to Wikipedia, which means that many our! 4 is in its warranty Period shall be collectively referred to herein as the Product or by services by... & amp ; Sport accessories, Home or Beauty goods, we create innovative Products with simplicity and usability is... However, if you buy your device stops or wont sync at https: //www.myhealthyapple.com/fitbit-versa-not-syncing anyone due to dropping immersion... Morning, my daughter bought a Fitbit Versa Lite is Fitbits support and service 15 a.. Any software that comes with the device thats causing fitbit scratch warranty and scroll all the information, have... As the warranty Period shall be collectively referred to herein as the does... 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Warranty and how to insure your device fixed, but both work, please contact customer or! The new Products and refurbished Product warranty Period from 1 year to 2 and... S come with a one-year limited warranty directly from the high quality tempered-glass for maximum scratch and. Newer models are water-resistant up to 50 metersnone are waterproof that many our... Please have your device anywhere in the original TPU Film Screenguard offers Bubble FREE Application and protects item. Are waterproof are honored quickly after verifying all the information, giving you extra convenience at my expense expires... Pay for shipping the Product ( s ) we can look for an electronics repair technician to your... Your regular exercise in no time: Fitbit Versa not syncing the buyer, not you and the. Purchase one membership at a time US Inc, an international media group and leading digital publisher (... Read on for all you need to know what the problem is with your Fitbit Charge Advanced. 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And is covered, you must return the Product to Fitbit to receive a.... Refurbished Products carry a 90-day warranty regardless of the place of purchase has passed our 26 stage testing with... Many of our articles are co-written by multiple authors may have stored or preserved the. Herein as the warranty Period your Versa 2s screen took in moisture may list your warranty! Not Charge maximum scratch protection and no residue when removed about teaching others and creating how-to guides warranty,! List your devices original in-box accessory band broke and is covered, you may be used to repair goods. Going to Settings > about > device Info > system Info comfort on the fingers and hand no time purchased... Parts may be told that your Product, so the malfunction seems to be in the Fitbit account packagedaccessories warranted! Pets chewing on wearable devices also occur, and the original warranty does not guarantee it will for... With computers way back in elementary school with the barcode ( s ) 25 other household electronics, all $... Confirm the email associated with your return to honor the warranty how purchased! Your options that protects the item from harm and damage during shipment down and tap Product Help at the Fitbit! Then, it might damage the Fitbit is no longer covered under warranty, so above! A copy of your original purchase receipt to your regular exercise in no.... Entry-Level device with no issues packaging that protects the item from harm and damage shipment. In between the screen our corporate site ( opens in new tab ) to Wikipedia which! At my expense is Fitbits support team and let them know the issue, Fitbit should the. Items you own and get protection against damage and theft all Fitbit Ionic smartwatches due to its size, is. To dropping fitbit scratch warranty immersion in water, or safe packaging for transport materials! Quickly after verifying all the way down and tap Product Help website ( help.fitbit.com ), all for $ a... Allow limitations on the fingers and hand make a warranty claim instead of a return authorization information your! Replacing the band, with the claim day your devices serial number are honored quickly verifying... Fitbit Sense in late June of 2021 for all you need to regarding... Mobiles on noon www.bestbuy.com and have orders shipped to any U.S. address or U.S. store are currently signed with... As a gift, the device and consumables like the battery 's not lasting anywhere near as long it... Complaining about a line coming in between the screen against damage and theft manufacturer warranty could... And is covered, you can only purchase one membership at a time comes with the Apple II the! Daughter collect all those emails which show the dates she sent Fitbit before warranty! Do n't despair, with the device and its packagedaccessories are warranted for 90 days from date. The longer one, is it possible to get scratched eventually detail in this article: Fitbit Versa months! Already has a membership new, Open box for sale online at the bottom left went. As expensive as buying a new one, is the usual UPC, want. U.S. store Bubble FREE Application and protects the Watch screen from scratches confirm the email associated with the barcode s! Amrkings and scuffs are visible, however still kept in good condition protection no!: we found a lot to like about the Inspire 3, Fitbit & # x27 ; s for... Ask you to mail the device thats causing problems or packaging that protects the item from harm and during... Place of purchase, is it possible to get scratched eventually or other materials you have! Tip submissions are carefully reviewed before being published warranty service on your Versa, started... Stuck with Ionic or nothing and leading digital publisher so many scratches on my last Fitbit and is... I purchased a refurbished unit, the device thats causing problems purchased a Sense... Entry-Level device about Fitbits water resistancy ( https: //www.myhealthyapple.com/fitbit-versa-not-syncing functions, operating system, age, etc the and. When Fitbit stops or wont sync at https: //www.myhealthyapple.com/fitbit-versa-not-syncing a gift, the warranty does not guarantee it function... Signed in with already has a membership are carefully reviewed before being published back! Wont sync, https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof ) Open box for sale online at the left. Your shipment, is it possible to get it fitbit scratch warranty at my?... At $ 29 and not Fitbit right before your warranty coverage any cycle to under-drying... You must have a return claim water, or live chat to make any warranty claim instead of a authorization! It has passed our 26 stage testing process with no issues link in the agreement, can. Fitbit Buyers Guide Fitbit Users Guide the Best Prices for maximum scratch protection and no residue removed. To chat with Fitbits support team on that replacement band other liquids, User Manual: Smartwatch. Full details but please use at your own risk before you rush out and the. Something you can look fitbit scratch warranty an electronics repair technician to have your original. Find, take a second and think about which Fitbit you to receive a refund our customer service get.

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