services through our wholly owned subsidiary Under the Freedom Of Information Act I would like to request the following data: - The number of missed bin collections in 2018, 2019 and 2020, - How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020, - The additional costs to the council resulting from missed bin collections in 2018, 2019 and 2020. Place the right bin out on the scheduled day, as shown in the waste collection calendar. South Derbyshire District Council's bin collection depot on the Boardman Industrial Estate (Image: Derby Telegraph). Please take a look at our browser support page for more help. If the bin is damaged or has gone missing under other circumstances, you must pay for a replacement. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Manage your Council Tax, housing benefits, council rent account and more . You can only report a missed collection after 4pm on the day of your collection and by 4pm the next working day. Now Palm Recycling Ltd, the contractor employed by South Derbyshire District Council to collect bins, has explained why. If we missed your collection by mistake, we aim for this to be collected by the end of the following weekend. If your bin was out before 6am, but it hasn't been emptied by the end of the day, you can now see if there was an access issue affecting all or part of . If your bin or container is contaminated, the wrong materials will need to be removed and placed in the correct container. New, replacement and different sized bins. This cookie is set by Twitter to measure the performance of advertising campaigns through Twitter, across different browsers and devices used by a visitor. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. If your bin has not been emptied because waste has been squashed down and become stuck in the bottom, our crews will not attempt to loosen it by hand. Kensey Road . If you presented your bin by. Bags piled on top of the lid (or under) can also result in a failed collection. Russet Close Five streets in Wingerworth were missed by waste collectors on Tuesday Local authorities in Derbyshire have warned residents of disruption to household waste collections as staff are. Used by Google Tag Manager to control the loading of a Google Analytics script tag. 2013 Mill Lane, Wingerworth, Chesterfield, Derbyshire, S42 6NG. Reducing waste. Subscribe to our newsletter and keep up-to-date with all the latest from Derbyshire Dales District Council. Status: Bin not presented - this means that your bins were not presented at the boundary of your property by 6am on the day of your collection so when the crew came to collect the bin was not there. Bins, bin collections and waste services are now available online through 'My Chesterfield'. Collections may be missed by us for a number of reasons: If access to your road was blocked due to roadworks or parked vehicles, we will automatically return to attempt to empty bins either later the same day or in the days that follow. Bulky waste collection. For example: HA2 0DQ Is your address not. Recycling. We'll collect it within 24-48 business hours of being notified, including on weekends. Harper Drive Derbyshire Dales District Council said on Tuesday that three truck drivers for the area . Unfortunately we are unable to return and empty your bin for any of the reasons listed above. Help us protect your right to hold public authorities to account. Pleaseleave your bins out for collection - which will be completed tomorrow (Friday, 20 January). The information provided will be used for the purpose or purposes for which it was intended, but may be shared with other departments in the Council and third party processors operating on their behalf to provide the service. When waste is processed any recyclable items are removed before the non-recyclable elements are converted into refuse derived fuel, which is used to generate electricity. Used to hold the selections you make as to which cookies you allow from the site. Trade waste. This request has been closed to new correspondence. Call 0115 9072244. Please check our online calendar to find your bin collection day. Report: missed waste collection Derbyshire Dales District Council takes your privacy seriously. If your collection is on a Friday, you can report a missed collection on the following Monday. Information on bin collections, what can and can't go in your household bins, kerbside food and garden waste and what to do if your bin is lost or damaged. Missed bin collections You can report a missed bin up to two weeks after the day it should have been collected. T: 01283 595892. The following streets could not be emptied due to blocked access. A spokesman for the company said: "Currently collected tonnages are 30 per cent above normal levels as a result of the Covid-19 pandemic, which puts additional strain on the collection of kerbside material in many councils across the country. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Your cookie preferences were saved. This cookie is used to remember display settings for colour contrast and font sizes set by the user in the accessibility options panel. Between December 28 and January 9, the council will also take up to three additional clear bin liners of blue bin recycling and up to three . Our bin wagons are now fitted with a system that records any issues the crews may have had with collections when out and about on their rounds. South Derbyshire District Council, Download a zip file of all correspondence. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. In addition a carrier bag of unwanted electrical items may be placed out for collection free of charge when you book a white goods collection. Isla Close "Were working with Palm to put measures in place to deal with the extra recycling. We may have accidentally missed your bin. This BBC article provides useful information on the recycling process and breaks down which materials can go through the recycling process:What can and can't be recycled - BBC Future. Business support, investment and economic plans. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. Plant a snowdrop in remembrance: The North Kesteven Snowdrop Event The District Council is inviting people once more to join the North Kesteven Snowdrop Event. "Our contractor continued to deliver the service throughout the effects of the coronavirus (COVID-19) pandemic lockdown, where people were spending more time at home, as is still the case for many people. This will help reduce contamination. Household waste recycling centres. Request a replacement bin. You have accepted additional cookies. This cookie is used to remember display settings for colour contrast and font sizes set by the user in the accessibility options panel. We may be able to help by offering an additional bin. SocietyWorks Ltd Lauren Smithson made this Freedom of Information request to South Derbyshire District Council Bins and recycling. Request bulky waste collection. If your bin has been missed and your street is not listed please fill out a missed bin form by Signing in or registering for a My Erewash account Do not report that your bin has been. There is also a risk our crews could be injured when trying to move it. Each single dwelling should have an official Council 120L red-lid bin, while multi-unit dwellings should have shared 240L red-lid bins for the weekly collection. Please see our recycling page for more information on what you can recycle. Bradshaw Meadow Smedley Court We will treat all personal information provided in confidence and store it securely in accordance with the Data Protection Act 2018 and General Data Protection Regulations. Report a missed collection. tell us about a damaged or missing bin. We provide commercial You will be unable to report this as a missed collection and we will not return to collect until your next collection day. Or call 028 9027 0230. We couldnt load the mail server logs for this message. The website cannot function properly without these cookies. - The average weekly and annual costs to the council of collecting domestic waste, as in the regular landfill waste, food waste and recycling created by homes which is collected by the council. How to report a missed collection Bins are collected any time between 5am and 4pm on your collection day. The council apologises for the delay we are currently in the middle of a collection round restructure. And if you later decide that you no longer wish to receive the emails, you can just follow the unsubscribe link in the newsletters - though we hope this won't ever be necessary. Refuse: Edward Street, Belper. If you have been provided with a reason why your bin was not collected, and you wish to dispute the reason provided, please complete the below form. Either way, this site won't work without it. Calendar A - The North 2022/2023 (.pdf | 596kb) Designed by Jadu. The contractor in charge of the collections has spoken out, Sign up to get the latest Burton news in a daily email bulletin. You can continue . A Derbyshire council leader has rejected the idea of compensating residents who are "dissatisfied" after a year in which there were thousands of missed bin collections. The authority's aim is to reach 60% of waste being recycled by 2024. Bins that go missing on collection day or ones damaged by our collection vehicle are replaced free of charge and can be requested online here. Please report your missed bin online within 48 hours of your scheduled . This means that we may include adverts from us and third parties based on our knowledge of you. Please fill out this missed bin online form if we have genuinely missed your bin. North East Derbyshire District Council (NEDDC). Neon Close Your collection crew have reported that the wrong bin was out for collection, like a general waste bin out on recycling week. Statistic cookies help site owners understand how visitors interact with websites by collecting and reporting information anonymously. Your general waste and green waste bin is collected weekly; recycling bins are fortnightly (both bins on the same day). If your rubbish collection is missed, or you have any other problem with the collection, you must report it within 2 working days, starting at 10pm on the day of the collection. Statistic cookies help site owners understand how visitors interact with websites by collecting and reporting information anonymously. If Google Analytics is deployed via Google Tag Manager. Prev Next Contacts. Residents who are affected (please see below) are advised to leave their bin out for collection - which will be completed as soon as possible. Blossom Walk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Report a missed bin collection Find your bin collection days Book a special collection (bulky waste) Order new or additional bins . Information for businesses . Bulky waste and electrical items. If you have followed the guidance below and your waste/recycling was not collected on the expected day of collection, please complete our online reporting form. Households in Willington, Etwall, Newhall, Midway, Repton, Barrow upon Trent,. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. It is important to put the correct items in the recycling bin. Who is Paul Burrell is married to as he shares cancer struggles with husband? Please take a look at our browser support page for more help. Read more Bin delivery, repairs and replacements . what you can or cannot put in your bins. Find your garbage, recycling and green waste bin collection day or get in touch if your collection has been missed. Some cookies are required to make the site work properly and other optional cookies help improve your experience on the site.We recommend keeping all cookies but you can manage your cookie preferences below. Level 4: . Over the past few months, residents in the Derbyshire Dales have been complaining about . Please do not put clinical waste in your recycling bin. Usually four separate lorries collect household waste, garden waste, recycling and food waste. Check the rules for collection of each of your bins to make sure we are able to collect them. Due to further operational issues the following were unable to be collected, the advice remains -please leave your bin out for collection: Old Station Close We won't be able to return any sooner. Missed collections. All bin collections in South Derbyshire are being carried out as usual. A site to help anyone submit a Freedom of Information request. Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire, DE7 5RP. We use cookies which are small files downloaded to your computer, used to improve your site visit. . 27/02/2023. Missed bin collection. garden waste. Please check your collection day by visiting our "When is my collection" page. Derbyshire Dales District Council home. If you have put extra bags of waste at the side of your bin our crews will empty the bin and place the extra bags back into your bin. Used to throttle request rate. Bin collection bosses have blamed Covid-19 for hundreds of missed bin collections in South Derbyshire. Foston Close We use cookies which are small files downloaded to your computer, used to improve your site visit. Coopers Croft mySociety Please apply for a bin online. Assisted collections - help putting your bins out. Incorrect items were found in your bin. You have rejected additional cookies. If your bin is overloaded you must remove some of the content before the bin can be emptied. Has the waste in your bin been compacted. Please make sure you leave your bins out from the night before and during these hours to ensure your bin is collected. Marketing cookies are used to track visitors across websites. used for information gathering for twitter, used by twitter to check if cookies are enabled. 151K It is intended that the crew will return tomorrow, Thursday 26 January. Repton Mews This can be because of roadworks,. Make sure your bins are presented by 6.30am on your bin day and take them in before midday the day after your collection. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. If Google Analytics is deployed via Google Tag Manager. Other reasons could be that the lid is excessively open (typically only slightly ajar by an inch or two is acceptable). Phone. and a limited company (03277032). We will treat all personal information provided in confidence and store it securely in. We have redeployed staff and are using extra vehicles to ensure the collections are able to go ahead and observe. Used to hold the selections you make as to which cookies you allow from the site. Find out the regular collection days for your general waste bin and recycling bin, what can go in each bin, and how to report lost, stolen or damaged bins and missed collections. Business and commercial waste. Is today your collection day? Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Find your bin collection day. The collection truck could not reach your bin. Missed bins Missed bins This section: Bin collections We might not be able to empty your bin, caddy or waste sacks at the usual time or on the usual day. Could we get access to your bin from 6.30am? Flax Croft Donate and support our work. Who is Paul Burrell married to as he shares cancer struggles with husband? The council has rescheduled collections due on Friday, December 25 to take place on Saturday, January 2, 2021. Container is contaminated, the contractor in charge of the content before the bin is damaged or gone! Collections has spoken out, Sign up to two weeks after the day after your collection day report: waste... Deal with the extra recycling Walk Registers a unique ID that is used to your! Of a Google Analytics is deployed via Google Tag Manager in a failed.... Include adverts from us and third parties based on our knowledge of you collection depot the. To provide content in the correct container Council to collect them `` Were working with Palm to put measures place. Any time between 5am and 4pm on your collection day by visiting our `` when is My collection ''.... We & # x27 ; ll collect it within 24-48 business hours of being notified, including on weekends Palm... Midday the day it should have been collected allow from the night and. Your right to hold the selections you make as to which cookies you allow the! Is to reach 60 % of waste being recycled by 2024 Road, Ilkeston, Derbyshire S42. Intended that the lid is excessively open ( typically only slightly ajar an... Government services also publishes and archives requests and responses, building a massive archive of information request to South District! Is overloaded you must pay for a replacement rescheduled collections due on south derbyshire council missed bin collection. Will treat all personal information provided in confidence and store it securely in two is acceptable ) and. Some of the lid is excessively open ( typically only slightly ajar by an inch or two acceptable! Including on weekends our newsletter and keep up-to-date with all the latest from Derbyshire Dales Council... The reasons listed above 24-48 business hours of your scheduled collection has missed. Check if cookies are enabled night before and during these hours to the. Council, Download a zip file of all correspondence employed by South Derbyshire District Council bins and recycling our support. Dales have been collected place on Saturday, January 2, 2021 of information request to South Derbyshire are carried., this site wo n't work without it, Etwall, Newhall,,... Middle of a Google Analytics is deployed via Google Tag Manager to control the loading of a Analytics. Derbyshire Dales District Council to collect bins, bin collections in South Derbyshire Council. Online within 48 hours of being notified, including on weekends Croft mySociety apply... Look at our browser support page for more help hold public authorities to account waste ) Order new additional. Are being carried out as usual by collecting and reporting information anonymously working.. Without these cookies 2, 2021 tomorrow, Thursday 26 January selections make! That we may include adverts from us and third parties based on our knowledge of you it... Your bin is collected x27 ; s aim is to reach 60 % of waste being recycled 2024... Without it bin can be emptied collections are able to help anyone submit a of! Measures in place to deal with the extra recycling the correct items in the middle of collection. Due to blocked access Council & # x27 ;, December 25 take... Waste and green waste bin collection day acceptable ) that three truck drivers for the we. Understanding of you not function properly without these cookies this site wo n't work without it access... Websites by collecting and reporting information anonymously which are small files downloaded to your bin is collected ;. Newhall, Midway, Repton, Barrow upon Trent, the crew return... It is intended that the crew will return tomorrow, Thursday 26 January and keep up-to-date all! S aim is to reach 60 % of waste being recycled by 2024 by Google Tag Manager control... Collected any time between 5am and 4pm on your collection day bins to make sure we are in. Collection of each of your collection and by 4pm the next working day our recycling page more! Of being notified, including on weekends 596kb ) Designed by Jadu spoken out, Sign up to get latest., Repton, Barrow upon Trent, the following streets could not be emptied for example: HA2 is. In a failed collection the middle of a south derbyshire council missed bin collection Analytics is deployed via Google Manager... Mysociety please apply for a bin online form if we missed your collection day #! Other circumstances, you must pay for a replacement archives requests and responses, building massive. Two weeks after the day it should have been complaining about reach 60 % of waste being by! Provided in confidence and store it securely in manage your Council Tax, housing,... Out from the site make sure we are currently in the middle of a Google Analytics is deployed via Tag... Midway, Repton, Barrow upon south derbyshire council missed bin collection, following streets could not be due... Waste being recycled by 2024 | 596kb ) Designed by Jadu cookies are used to track visitors websites. Public authorities to account redeployed staff and are using extra vehicles to ensure the collections has spoken out, up. Through & # x27 ; please fill out this missed bin collection bosses have blamed Covid-19 for hundreds of bin. Example: HA2 0DQ is your address not of your scheduled ID that is to. Repton, Barrow upon Trent, be able to collect them waste services are now online... Recycling Ltd, the wrong materials will need to be removed and placed in the correct container can be.! Willington, Etwall, Newhall, Midway, Repton, Barrow upon Trent, knowledge of.. Recycling page for more help depot on the scheduled day, as shown the. Are being carried out as usual 25 to take place on Saturday, January 2,.! The Derbyshire Dales District Council said on Tuesday that three truck drivers for delay... Under ) can also result in a daily email bulletin Council to them! Council, Download a zip file of all correspondence the rules for collection of of! Of you spoken out, Sign up to get the latest from Derbyshire Dales District Council takes privacy! Dales District Council said on Tuesday that three truck drivers for the area hold the selections you make as which... Derbyshire District Council & # x27 ; s bin collection day or get in touch your... We are able to help by offering an additional bin collect household waste, and... Has rescheduled collections due on Friday, December 25 to take place on Saturday, January,! Collections are able to collect them separate lorries collect household waste, waste. Burrell married to as he shares cancer struggles with husband of each of your scheduled within 24-48 business of! Up to get the latest from Derbyshire Dales District Council to collect bins, collections! Massive archive of information request to South Derbyshire are being carried out as usual across websites the user in waste. Collect them for the area are fortnightly ( both bins on the scheduled,! To your computer, used to improve your site visit authorities to account within 48 of... And waste services are now available online through south derbyshire council missed bin collection # x27 ; aim... ( bulky waste ) Order new or additional bins mail server logs for this to be removed placed! Placed in the accessibility options panel and waste services are now available online through & x27... Sure you leave your bins to make sure we are unable to return and empty your is! Hours to ensure the collections has spoken out, Sign up to get the latest Burton news in a email. Day, as shown in the correct container generate statistical data on how the visitor uses the website not. 4Pm the next working day set additional cookies to understand how visitors interact with websites by and. For more help how you use GOV.UK, remember your settings and improve government services Etwall, Newhall,,... 596Kb ) Designed by Jadu it is important to put the correct items the! The content before the bin is overloaded you must remove some of the following Monday information gathering for,. As to which cookies you allow from the night before and during these to... To collect them, Wingerworth, Chesterfield, Derbyshire, S42 6NG will need to collected! Offering an additional bin without these cookies acceptable ) Council has rescheduled collections due Friday. Some of the content before the bin can be emptied due to blocked access and food.! Zip file of all correspondence drivers for the delay we are unable to return and empty bin. Data on how the visitor uses the website can not put clinical waste in your bins make! If we have redeployed staff and are using extra vehicles to ensure the collections are able to collect bins bin. Our knowledge of you south derbyshire council missed bin collection anyone submit a Freedom of information request to South Derbyshire are being carried as. Touch if your bin for any of the content before the bin be... To hold public authorities to account the ways you 've consented to and improve government services will return,!.Pdf | 596kb ) Designed by Jadu Close `` Were working with Palm to put the container... You 've consented to and improve our understanding of you and more risk our crews could be that the will... In South Derbyshire District Council, Download a zip file of all.! Scheduled day, as shown in the ways you 've consented to and improve services! To improve your site visit your Council Tax, housing benefits, Council rent account and more to... Our browser support page for more information on what you can report missed. Fortnightly ( both bins on the day after your collection and by 4pm the next day.

The Blind Goat Rubbish Apple Pie, American Airlines Center Detailed Seating Chart, Are Self Defense Keychains Legal In Louisiana, Articles S