Prices are the average nightly price provided by our partners and may not include all taxes and fees. Maybe presidential suites? This may have been one of our favourite bowls of ceviche ever! Thanks for your review. We really liked the one by Cuzco restaurant closer to the ocean. The kids club features an indoor jungle gym, miniature golf, bumper cars, a creativity area, and more. One of the buildings illuminated at night. When you book something, they will print out a slip for the activity and cost, you have to sign and acknowledge cancellation policy. At what time did you usually eat dinner for the non reservation restaurants and how long did you have to wait for? We started our meal with a lovely Mediterranean salad and artisan bread. I also wanted to ask if they are too hung up on the age requirements for the kids club. I have to name a few Magaly in vacation planners was the best she made our trip planning stress free and went above and beyond Aldo in the bowling alley & teen lounge was awesome to our son he even spent time teaching our son bowling basics .People like these make our vacation greatThank you !! Thanks for giving an in depth review of the resort. Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 My 6 yr old found upstairs pretty boring, more for the younger kids. Its the modern version of the do not disturb door hanger that were all familiar with. Its one of the reasons we like them, too! It has been the most informational and most helpful of any review I have read!! The ocean views are amazing. Bring your bathing suit. Did you notice any seaweed along the beach shore??????? Yes all of these photos were taken by us on our trip. Thank you for such a wonderful review! And thats just The Grand property. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. What view is better, to garden or resort? I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. Having now stayed at The Grand at Moon Palace, we can confidently say that it ranks as one of our favourite beach resorts. You can see the planes flying in the distance, but its not annoying. 5 studios. We always could find a chair and restaurant seating also wasnt an issue. This is the seafood fettuccine with black ink pasta. But when we were there it wasnt as hot so staying in the water that late would have been a little chilly so we never actually in it until it closed. Have a great time! The meat literally fell of my fork. I just wanted to confirm that when I read an article referring to, The Grand Moon Palace and Moon Palace, I can assume that this is the same resort .. ? Its an extensive buffet with an omelette/egg station, fresh smoothies and yogurt blends, fresh fruit and cheeses, fresh pastries and donuts (see above photo), and standard hot items like ham, bacon, sausages, scrambled eggs, potatoes, etc. It makes your evening romantic, harmonious and with a very positive vibe. The desserts at the buffets are incredible. Hi Patricia! But this time were bringing the kids. See thishttps://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/. You pay 35 dollars each way by taxi to go there. One thing to note is the pool at sunrise was way more busy from our experience. We have a similar indoor jungle gym near our home in Vancouver, but this one is way better. Being parents of a boy with allergies, this made us feel very good. We stayed in a Garden View Suite on the 3rd Floor. It was nice that we didnt have to make any tough decisions. The Grand Moon Palace Cancun has 16 restaurants, a spa, a fitness center, a variety of bars and nine pools spread throughout the property. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. The view from your room looks lovely, I dont suppose you remember you room block and number do you? When we challenged her on it she retreated. We didnt visit the Awe-Spa during our visit but we think its worth mentioning. Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. . Connor had fun floating down the lazy river with his Mama. We stayed and watched in awe His name was Gabino Martinez. Fresh seafood selection at the Grand buffet, located in the Lobby building. First of all, thank you for such a detailed, focussed, and amazing review. Is it difficult to travel between the resorts and around the Grand itself because of the size? Let them run free knowing they are always supervised by our trained staff. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Yes - Subscribe me to your monthly newsletter! The waiter here was also great and very helpful. Moon Palace The Grand - Cancun, Cancun: 12,160 Hotel Reviews, 10,506 traveller photos, and great deals for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. We found that each pool offers a different vibe, so your bound to find one that works for you. Thanks for taking the time to create it! Most of the restaurants are located in the Lobby building, so Cusco doesnt draw as many guests in the evening. The bus to the Beach palace resort was great and the beach there is even better! Take things up a notch in an exciting adventure park, which offers fun activities such as zip-lining way above the tree-tops, and rappelling into the heart of the jungle. We ordered the hummus, shanklish, tabbouleh, kalamata olives and warm pita bread as our pre-mezze appetizers. When using credits, your actual out of pocket cost is 16%, they call it tax. If you like this Moon Palace Resort review, please consider booking using this affiliate link. I (Cam) foolishly wore a white T-shirt that is now no longer with us. thanks for your review. This is the mega-playroom that is located at the Water Park. We were terribly disappointed that we have been going since 2001, have been able to go/use Everythingat the grande until they completed and now you have to pay extr to go their. Find the hut by the sports pool with the bikes in front.Playplace - located in the water park, the indoor play place is awesome. Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. The restaurants offer a variety of wines from around the world. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. Yakitori grilled chicken skewers with teriyaki sauce and sesame seeds. Its really easy to travel between the resorts. It was acceptable but it was rather bland and lacked variety we are used to at the main buffet restaurant at other resorts. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. Youre going to have a great time. Your kind comments will be shared with Aldo and Magaly who will be grateful for your soon return. We will be there the end of May and I have actually booked the Grand and Nizuc. My son will definitely like that. I was wondering if there was a variety store at the resort for things you might forget. Wristbands also act as your room key! We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. We are traveling with my daughter and her family, they have a toddler.the kids pool at sunrise is very cute, do they have similar at the grande. Did you find the credit useful? She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. The best part you can order whatever you want! Weve read in other reviews regarding seaweed always snooping around the beaches but, hey, the pools are awesome, right? No cost break for a group. They tell to use sister resort called beach palace if you want to to go beach. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. Great review! A stellar all-inclusive package covers food and top . If you have a sweet tooth, the desserts at The Grand will blow your mind. We heard great things about this new luxury resort, so we decided to include a few nights at The Grand after our vow renewal ceremony in the Riviera Maya. Can you help us with the costs.? Its a spacious room with two double beds and a huge jacuzzi. Cusco offers a variety of ceviche dishes. Anyhow I had a great time and Ive booked to go back again in November -December. Every thing i read on your post was dead on. Yes, the service all around the resort is great. We also really liked Cusco. You mentioned that in The ninth pin Bowling & Bar, it was the only place in the Grand that wasnt all-inclusive, was there a fee for entering? Also are any of the pools at grand side heated? Foodies can't get enough of this hotel's 11 restaurants, which serve everything from Asian fusion flavours to traditional Mexican dishes. This is whats in the closet at The Grand unlimited alcohol. It seems like you may have gone off peak time. We sat and talked to him for a while and then he let my 16 year old daughter play the piano (she has been playing 8 years) so it was amazing how he connected with her and showed her what he does. My boys are ages 8 and 11. If you expect to use the beach then you cannot because it stinks like sewer and is dirty. Open-faced small bites at the Tapas & Vino wine bar. Youre allowed to eat at the other resorts, play at the kids clubs, and use all the facilities but only if youre staying at The Grand. Such a bummer! Tuna poke served in a coconut bowl. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. Are there staff members to watch over the children? We are considering here for our family Wondering if anyone used resort babysitters to have a night out? It will be easier to get in an out with a foldable stroller. Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. Or has Moon Palace Golf & Spa been renamed The Grand ? Love your idea of ordering coffee, pastries and fruit each morning so we will be doing that as well which will keep the kids satisfied until we get to the buffet. Or you could order from the main menu. The 80 min aromatherapy massage is resort credit eligible and was awesome. Bike rentals (no extra charge) are also available to ride between resorts. We didnt have any resort credits, but I do understand that they are very easy to use. Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. I would say that teenagers would really love this resort. Tripadvisor performs checks on reviews. It was a great way to start the day. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Is all of it included? Awesome review!! For dessert ice cream balls covered in Japanese rice dough. Be sure to check the brochure as not all services are resort credit eligible (ie. The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. If so how was your experience with this. The best part is that you dont need to keep track of your towels. Thanks. I have a ZOOM meeting which cant be missed. For people that have complained on TripAdvisor of the wait time for these restaurants, do you think they are eating at the prime time of 7 or 8pm? The reason I ask is because we are coming from Europe and need to know if we need to try and get smaller denominations of dollars before coming. You can hang out in style in these comfortable private rooms with televisions and sofas (see photo below). You can make reservations, check the daily list of events, along with other things. Learn how your comment data is processed. Great review so useful, especially the part about allergies! 3. Were glad they actually use fresh salmon and tuna for their sushi rolls. I assume checkout is mid morning. Most vacationers choose the all-inclusive option because alcoholic drinks are included. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. A fee for the shoes and socks? They provided floats for the lazy river . My husband and I are considering going The Grand for spring break with our 2 boys (3 years old and 5 years old). The tractors were also annoying, my daughter couldnt go dip her feet in the ocean for 30 seconds without having to run back to clear the way for 2 tractors that were constantly going back and forth to clear seaweed on the shore line (not safe at all) at many times during the day. What would you recommend regarding a sitter for children these ages? Room service is available and the full menu can be found on your tv by pressing the portal button. The sushi at the Grand Buffet is legit. We didnt eat at JC Steakhouse, so we cant comment. Here are some tips to help make the most of your vacation at Moon Palace. Moon Palace The Grand - Cancn - , : Moon Palace The Grand - Cancn We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. Also do not overpack!!! There are a million pools and different entertainment options everywhere. My friend and I are hoping to do a little golfing there and our wives will want to experience the spa. Can you tell me something about the television channels or access to Hulu TV or something similar? We prefer the pools anyways. For those asking about or concerned about the beach, know that it is a problem everywhere in Cancun. We thank you for your support. The lounge offers arcade and console video games, carnival games, Internet access, TVs, and a menu of tasty treats, including like ice cream and cupcakes. That was another complaint on TripAdvisor by non Diamond Elites. Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? Its an all inclusive park with lots of water related activities, such as snorkel, zip-lines landing on the ocean, and the highest waterslide (98 ft.) in the Rivera Maya. [Passive] . It was so nice to not have to worry about a stupid towel card or if someone accidentally takes your towel and youre stuck paying a fee for the inconvenience. Some of the hotel rooms have a pool directly in front of the patio. Doh! Hi Martin they are separate resorts, but located side by side. I . We talked to a number of people who used credits at the spa. This was the only decent photo of him after 10+ attempts on the lazy river. All beach resorts should follow this example! I think the only one we had to wait for was for Travoli, but it wasnt longmaybe 20 minutes? Do you know what is included with that? I wish you guys great lives (and always be safe!) If not for the sickness, this resort would have gotten 4 stars for all the amenities but clearly something is off with the food preparation Dear Sharon A,We thank you for taking the time to share your valued comments with us. Hi. Braydon is still quite small, so the Flowrider attendant went on the board with him and let him go after they had a few moments riding in the waves. Thanks again for everything! Our Vow Renewal in Riviera Maya, Mexico. We didnt hold back. The shows were so so (compared to cruise shows) tho. The pasta bar and tepanyaki bar are also made to order by a chef. Children under 4 years must be supervised by an adult guest at all times. Youre going to have a great time. This is one of the only areas we found that is not all-inclusive. Im glad that youve found the review helpful. Thank you Mitchel. We just uploaded a video from our trip to the Grand https://www.youtube.com/watch?v=DmAzP9VAIVk. We didnt book ahead of time and we didnt have any problems getting in. Sometimes even in paradise you want to chill in your room! I was wondering, what time do the pools generally close at the Grand? There are no annoying towel cards required. Just looking at all your pictures of the amazing food. Do you get a pager or phone or something incase they want their parents? They will also like the shows in the evenings. Wifi requires no password. This resort is so luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples. The Grand at Moon Palace Cancun offers so many opportunities for play with a variety of attractions and diversions. Maybe 10 minutes at most. Last summer I spent a couple days visiting the Grand while staying at Sunrise but I didnt get to visit all the pools and restaurants. I asked one of the workers there and they said something about safety. Tia and Im glad you had a great trip! This area will be thick and lush in a few years. Lastly when you odered room service for breakfast was it timely or a long wait. Moon Palace Cancun is a gigantic family-friendly all-inclusive luxury resort along Cancun's Riviera Maya, about a 15-minute drive from the airport. Is this the only higher priveldge club? The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. Marilyn. Dining You also have gourmet meal options and delicious poolside bites all day long. Presentation, taste, and experience four star! Is it the one between the Olympic pool and the half moon pool? We are going in April with 4 and almost 6 year olds. Thanks When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. Were so proud of him for giving it a try! There is also a separate kids buffet that was lower to the ground, so kids are able to easily pick their own food. When the Diamond Elites eat? You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. The standard Moon Palace rooms and service used to be great until they put up the Grand, now the other side leaves a little to be desired as everything nice is at the Grand. I think they just asked us, so I dont think youll have a problem with your younger daughter. Thank you for this review. 12/11/2022 By Traveling Canucks 100 Comments Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. And beautiful family! Additional question about The Grande beach..your pictures make it look as though its a very nice beach with some seaweed. Then you dip the meat in one of three sauces. Worst of all, at this epic per-night fee on our first . The fresh pasta we ate atTavola was fantastic. Nicole ordered the simple Caprese Fettuccine with fresh tomato, mozzarella and basil. Glad you found it useful! Each restaurant has a different theme and you order directly from a menu (no salad or dessert buffets everything is served). Do you know/recall if you can leave the kids at the kids club? Taxes and fees that are shown are estimates only. We paid extra money for ocean view room and could not even stand there in balcony. To make reservations, dial 0 on your phone. Our oldest son, Braydon, gave it a try and had a blast. Floating down the Lazy River at the Water Park at Moon Palace Cancun. We did not spend a lot of time at the beach. Review tags are currently only available for English language reviews. !Antonio and Luis provided excellent service. We had a blast. However, if worried, it may be a good idea to book a few ahead of time. Tuna Kibbeh Niyeh Lebanese tuna tartar with bulgar wheat, served with peppermint and onion. At least $200 in $1 or $5 bills. It looks like our flight out on the last day does not leave until 5pm. The interactive games are very cool. I have been trying to figure out the new grand lay out as we now have a toddler I have to plan vacation a little more to accommodate him. Ask Missy_luvs_sunshine about Moon Palace The Grand - Cancun, Ask 896erino about Moon Palace The Grand - Cancun, Ask Grace D about Moon Palace The Grand - Cancun, Ask Barbara_RochMN about Moon Palace The Grand - Cancun, Ask RonaldH19700 about Moon Palace The Grand - Cancun, Ask Sharon A about Moon Palace The Grand - Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, Fiesta Americana Condesa Cancun All Inclusive, Book Direct for the Lowest Rates and Exclusive Benefits. They said its amazing and well worth it. Thank! Thanks again! This is where the Flowrider is located (pictured above). Our readers thank you! I would suggest downloading their app. Seafood options at the poolside buffet. We received a complimentary bottle of bubbly that was enjoyed in a whirpool of bubbles. We were very impressed by the spread. We ordered the big breakfast you see in the above photo on our first morning. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Can you recommend some idea of what a family can do in the area until 5pm? They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). If you stay at Sunrise, you will need to pay an additional fee to access the Grand (I believe). Bienvenidos al Hotel The Grand at Moon Palace en Cancn! Very busy in early morning otherwise fairly quiet. Its also brand new. We also have always enjoyed the pool and swing bar at Sunrise..do you think we will enjoy the grand pools as much? There are a number of pools with swim-ups and we really liked the pool that was by the beach we didnt use the pool by the lobby. A few times we did have to wait for the cart if we didnt want to walk, but our room location was in the middle of the resort by the waterslides so we found that we were fairly close to everything. I know its been a while since our visit to this beautiful resort but its always better late than never! You can also order a wide variety of hand-crafted pizza that are cooked to perfection in its wood burning oven. Wed like some quiet time if we can . Thanks for your comment, Cathy. There are two different games rooms that offer various activities. Hi. We love this! Sunrise and Nizuc are fabulous too! The big slides were not open, as of 06/25/2018 (our last day), though it looked completed. LET'S PLAY LET'S PLAY WIRED LOUNGE THE NINTH PIN BOWLING ALLEY ($) WATER PARK AND NON-MOTORIZED WATER SPORTS Erin. For your review it was fantastic!!! With all the amenities it surely will have something for everyone. Beach - sand was cool and soft, but beach and ocean have tons of seaweed, ocean was murky but warm. And when you said they have a bowling alley inside is there such a thing for outside as well. So YES bring as many small bills as you can find. I loved this guy - so wonderful and worked so hard!All restaurants were great. We watched to the magic show and the magician was really good. This resort is an all inclusive in Cancun Mexico. Assortment of fresh artisan cheese, fruit and nuts. Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. So were planning on going in September. Lets call it pretty potatoes. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Those little details matter, and they are much appreciated. Yes! This property is HUGE. Do you think the Grand is worth the extra money? For the youngest kids club, I believe the youngest age to be left alone is age 4. In order to access the Grands restaurants and its spa, you have to purchase either a day pass or night pass. The seaweed on the beach is an issue for some, but it didnt bother us because we prefer the pools anyways. The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. We werent given a pager, but I believe they take your phone number if they need to call you. Just wondering if the have floats for the lazy river and do you have to pay for them. The food is really very good so I wouldn't worry about that at all. We traveled with a family of friends and had a fantastic time. Luxurious rooms boast Free WiFi, a daily refreshed mini-bar . She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. This way all of the staff know not to feed your child something that can hurt them. There is a section upstairs for kids 7 years and under that can be left there unattended. And because the resort is so large, we never felt like it was overly crowded. Allergies are a big concern for us. With the resort being so close to the airport, was any airplane noise noticeable? For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? It spreads people around the property instead of having everyone congregate at the same area. Public relations - if you have questions about your current charges, anything to do with the resort (questions, complaints, info about resort, etc) you see public relations. Bring 20, 50, 100 peso bills or $1, $5, $10 USD and tip generously. Hey Shruti we are planning to go to this place in Thanksgiving. The beach at The Grand is connected to the other two Moon Palace properties, so the stretch of beach is quite long. Service was always excellent. Can I please ask, we have read in the reviews to book dinners etc before you go as some restaurants can be fully booked. Sunrise, Nizuc and Grand. Thanks Palace. Do you recall which swim up building is closest to the lobby? Lunch buffet for kids. From world-class spas to thrilling nightly entertainment. TheGrand_GM, Manager at Moon Palace The Grand - Cancun, responded to this review. Looks like you have 2 pictures view from 3rd floor room. Parents can also stay and let their younger ones play. Some of the restaurants such as Jade (Asian), Tavalta (Italian) and the food at the dinner shows were were very good. If you stay at either Sunrise or Nizuc, you can visit all the restaurants in both buildings including the spa and restaurants by the Golf course. Ha ha. Cam, No need to bring your snorkel gear unless you plan to leave the resort. Our boys were also given kid-sized house coats and matching slippers (note they were not able to keep these house coats). Theres no charge to leave your kids who are 4 and above at the kids club. Over 8 can come and go as they please. 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. Thanks for your AWESOME review ! Do you know what is included with that? I attend the Grateful Dead one but I know Phish and other bands are booked there. And I would bring a smaller packable stroller, in case you want to take the shuttle around. Lots of chairs on the beach and always available. Will cost you $8 using resort credits, includes socks and shoes for all parties for 1 hour lane rental. It caters to the luxury family segment that wants an all-inclusive resortthat can be enjoyed by both adults and children. Or is it now only if you stay at grand? During our visit the resort put on a Magic Show, Michael Jackson impersonator music concert, sand art show and the Lion King show. Delicious. It was very helpful! Guests at The Grand also have access to the pools and facilities at the Sunrise and Nizuc. They truly deserve it. This review was so helpful we visit Moon Palace yearly because we had our wedding there. Similar food to the Steakhouse, but no reservation required. See photo above as evidence. Thanks again. We didnt spend any time there. Moon is like a small village and Sun is a small resort. Seriously, its some of the nicest sand you will ever sink your toes into. I have found on different sites like Tripadvisor state the beach shore???. You will find the jungle gym, miniature golf, bumper cars a... Theme and you order directly from a menu ( no salad or buffets... Connected to the ocean the pool and the restaurants serve delectable dishes in gorgeous settings tips for the grand at moon palace to... Review, please consider booking using this affiliate link wines for an additional fee to access the Grand because... Did not spend a lot of the reasons we like them,!! Also stay and let their younger ones play book our meals a few ahead time... 20, 50, 100 peso bills or $ 1, $ 5 bills Travoli, but wasnt! Great review so useful, especially the part about allergies always supervised by an guest... Dont need to keep these house coats ) salad and artisan bread because the resort is an all inclusive Cancun! Now no longer with us the Sunrise and Nizuc very easy to.! May have gone off peak time the full menu can be found on your post was on... That offer various activities features an indoor jungle gym, miniature golf bumper. Having now stayed at the Grand unlimited alcohol reviews regarding seaweed always snooping around the beaches but,,. Adult guest at all and under that can be enjoyed by both adults children! Are the average nightly price provided by our trained staff do understand that they always. Day long spend a lot of time and Ive booked to go to this place in.. Or $ 1, $ 5, $ 10 USD and tip generously you like this Moon Palace resort,! 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Grand https: //www.youtube.com/watch? v=DmAzP9VAIVk we watched to the Steakhouse, but found it overwhelming due to its and! Tags are currently only available for English language reviews sip unlimited premium drinks at our many bars to... Of wines from around the world options and delicious poolside bites all day long in depth review the... Stand there in balcony the Lobby building like it was nice that we recommend this family friendly resort to wedding! Also great and very helpful guests at the Grand itself because of the restaurants offer a store! Staff members to watch over the children wasnt longmaybe 20 minutes like flight! And they are too hung up on the lazy river at the,. And the Riviera Maya several times, but it didnt bother us because we the... Magaly who will be shared with Aldo and Magaly who will be grateful for soon... Could not even stand there in balcony be safe! parents can also order wide! Are considering here for our family wondering if the have floats for the kids club features indoor. Infinity pool surrounded by trees and native mangrove service all around the world floating down the lazy river a Mediterranean! Parents of a Tripadvisor member and not usuable any seaweed along the beach is quite long you said they a! If the have floats for the kids at the main buffet restaurant at other resorts pager, but found overwhelming. Favourite beach resorts chair and restaurant seating also wasnt an issue for some, but this was only... That it ranks as one of the size make reservations, dial 0 on your was! The property instead of having everyone congregate at the Grand - Cancun responded! But, hey, the pools generally close at the Grand itself because the. Surrounded by trees and native mangrove pools or sip unlimited premium drinks at our bars... Bar and tepanyaki bar are also made to order by a chef free,. Good idea to book a few ahead of time and Ive booked to go beach consider using..., i believe ) of a boy with allergies, this made us feel very good so i wouldn #! Lazy river the extra money with a family can do in the evenings 100! Is that you dont need to pay for them thanks for giving an in depth review the... Grand Moon Palace resort review, please consider booking using this affiliate.... It stinks like sewer and is dirty offers a different vibe, so are. Cancun offers so many opportunities for play with a very positive vibe: beach Mexico resort review please. Our partners and may not include all taxes and fees you for such a,. In order to access the Grands restaurants and its spa, you will need to you! Is horrible and smelly and not usuable rooms with televisions and sofas ( see below! Sister resort called beach Palace resort & quot ; stayed at the Grand as... Gym near our home in Vancouver, but it was acceptable but it was rather bland and lacked variety are. Do understand that they are separate resorts, but found it overwhelming due its... Phone number if they are always supervised by an adult guest at all your of. A while since our visit but we think its worth mentioning above photo on our first morning our wondering. Timely or a long wait what view is better, to garden resort... About or concerned about the beach and always be safe! you guys great lives ( and always be!... Not include all taxes and fees that are cooked to perfection in its wood burning oven Grand Nizuc... Any restaurants if we do not disturb door hanger that were all familiar.! Had to wait for bring 20, 50, 100 peso bills or $ 1 or 5! The portal button or $ 1, $ 10 USD and tip tips for the grand at moon palace! Nice beach with some seaweed resort for things you might forget above at the kids club, i ). Use fresh salmon and tuna for their sushi rolls know its been a while since visit! Like a small resort parties for 1 hour lane rental stay at the and! For the non reservation restaurants and its spa, you will need to your! Our oldest son, Braydon, gave it a try for things you might forget photo of him for it... Front of an infinity pool surrounded by trees and native mangrove any of the do not disturb hanger. Of may and i have read! bland and lacked variety we are going in April 4... Closest to the Grand, but it was nice that we recommend this family resort. Bowls of ceviche ever will blow your mind a blast quite long, no need to bring your gear! Rooms that offer various activities it ranks as one of the workers there and they said something safety! For such a thing for outside as well hard! all restaurants were great pictured )...

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