(and i hate it when you crop and the crop goes away). I had one package that was handed off to the shipper and then it didnt move for ten days. Back now. But Ill be damned if Im going to buy anything from these guys if it just gets lost en-route and nobody cares. @dave @OnionSoup @RiotDemon My Spaghettini was delivered undamaged lots of bubble wrap to protect it. Clark Ransom, VP of DesktopShipper discusses their integration to Pitney Bowes Pure Post (shipping APIs) and how they've found success in the partnership. Create an account to follow your favorite communities and start taking part in conversations. We contacted Pitney Bowes 5 times and spoke with various different reps. None of which could help us resolve the issue. @sammydog01 Just to provide a data point on more expensive items ordered. How do I know I can trust these reviews about Pitney Bowes? $5.99/month membership gets you free shipping on these sites: Copyright 2023 Meh. @Barney @benjaMEHn @Ignorant @narfcake @sammydog01. Creating an international, military, or U.S. territory shipping label. Scan arrived on sort, Perpetual loop It took over a month to get it removed from our account, I talked to a dozen or more people, none of whom seemed to be in the US, and finally got a resolution. May 12, 2020 They tell you to contact the merchant. Im also guessing meh packages dont get their own crates, so theyre probably crammed in there with packages from other businesses. Mine also had one of those time portal trips between two cities. Considering the box was open and empty I was surprised it wasnt smashed as hell. 7:11pm ET They suck. various opinions So far so good. You knowinducted into OnionSoupstopped at stomach for three days returned to esophagusentering lower bowelreturned to stomachexited system with slight damage. Wait until the USPS is privatized, and Pitney Bowes gets the contract to handle the mail-in votes for the 2020 elections. May 31, 2020 The second was made 26 days ago. Its just been sitting there for more than a week without an update. Unsubscribe at any time. Smyrna, TN, April 27, 2020 3 Your response is teeming with narcissism. Not really cost effective for me as the lease costs far exceed what I use in postage each month. Apparel e-tailer Ezee-Source has found a way to keep its biker customers happy while throttling back costs with a free Pitney Bowes account on the ecomdash ecommerce platform. You and I (and many others on this site) know your history. Things are beginning to move And more things will move once the pasta gets in me. Though you could see evidence that your package is bouncing around, and in some cases breaking some speed limits going back and forth across the country. to see if I can at least go pick it up myself and they tell me they have no idea where it is at nor when it will get to me. My irk arrived today with original shipping date being 6/11 and arriving today, 7 days later. They said it left the facility in Indiana, we will see where it pops up next. Has anyone had any tracking updates this week? College Park, GA meh at least refunded me. APR The absolute worst. My PastaDrop order is taking FOREVER to arrive! call they said they would call me back. Roscommon, MI @aardWolf @OnionSoup Thank you good sirs. Again I called on day 3 and they apologized and told me it would be there soon, another week after it arrived. Picked Up @wineplus meh chose newgistics which was bought by PB and only very recently has PB finally integrated the two shipping services into one. @juststephen Theyve done round trips, sometimes multiple, for more than a few of us. 8:38am ET @llphn Also not sure if Im doing something wrong, but when I go to track it on the Pitney Bowes site, using the same tracking number, it says that no package with that tracking number exists. They are well advertised but they are absolutely misleading us every single day and of course I looked for any way to contact the company regarding the package but the only available contact is for different cases-so long story short they have got no customer support for this type of cases. Sorry meh. Today the package is in NJ. November 18 was my last update. Honestly if the choice is $5 crappy Pitney Bowes shipping OR $10 better than crappy shipping Id rather stick with crappy PB. Grapevine, TX I dont understand how a company can get away with complete disregard for data integrity. When and if you finally do, it's clear that it has been farmed out to some third world country and they are just reading from a script. Tracking for First-Class flats and letters is provided through our partnership with Pitney Bowes, not through USPS. Yes. @kcface @OnionSoup Whats more frustrating is to wait an extended period for an item you do want, and after the long wait it arrives destroyed or missing. I think pandemic restrictions to commerce might have affected the availability and cost of subcontractees, and PB might be doing all the shipping to the post office themselves, and that could explain the long shipping times. Only sometimes, and for some services, they dont! "Just want to be clear we understand the problem: massive increases in shipping are causing delays from our carrier, all over, but especially in the west, as mentioned above. 11:30am ET Im at the point where Im pretty confident its going to take 2 months to receive 1 package. Ive never had that problem when doing that. See all photos. MAY I asked rep Ila when this "overnight order" was placed, she said on 1/30/23, I asked her to read notes, she read "send overnight, no more than 24hrs". Somehow Pitney Bowes has had my package in my town and it didnt update for 17 days now it is 75 miles away back to Greenwood, IN and it has been sitting for a week It was found enough to rescan but not enough to move it forward. @Kidsandliz @phendrick @lichme @Raider The old FAQ was a lot more accurate. Both orders showed delivered to the dreaded Greenwood, IN depot on June 9th with no further activity. Another has been sitting for 7 days on Picked up and processed by agent! It worked fine for me. June 29th back to USPS Delivery unit and Delivery! You just cant snap your fingers have have everything turn out perfect overnight. @eonfifty We dont know what the real numbers are on how many orders are being significantly delayed, or how much they are being delayed, Just going by the ~50% of my orders being delayed multiple weeks, and apparently customer support answers are taking over a week, I think meh has a problem, that if they dont solve, they are going to have real damage to their reputation. In fact I dont much care for Pitney Bowes either since Ive had a package sitting in Grapevine TX since the 13th but Im also not that upset that the junk I ordered isnt taking up space in my house. Just what we needed. Inducted into Pitney Bowes Network Does it mean someone at the warehouse picked it up, scanned it, and put it back down where they found it? Its frustrating and unexpected. I could put the $5 from VMP towards the price increase at other sites and get it in a few days and in perfect order. @GBrunner321 (Based on some degree of personal experience and shared experience, but hardly qualifying as informed). They are really slow. Ive been pasta-less for ages now and going out to buy pasta when I know I have a $20 worth of pasta drop coming in is ridiculous. The original poster doesnt like Pitney Bowes & thinks they suck all the time and has some personal evidence and some evidence from others to support that point of view Free shipping for many products! @kevinrs Pitney Bowes is the worst shipping company on earth. May 31, 2020 5:01am ET About 10 notifications in a row from the 18th until today saying it arrived or received (or some variation of that) in College Park, Ga. One of those being 4:29 arrived in GA. Then at 4:39 (10 mins later) it made the 4hr journey and arrived in SC Then 6 something says it arrived back in Georgia again. TX, Grapevine, 76051, Arrived at Pitney Bowes Facility, 2020-08-09 16:39 For years I chased that dragon, trying to find something closer to home that compared, with no success. In Transit Ill take one bag of pasta per new customer who gets a membership please. Unfortunately Meh refunded me after 3 weeks of it being stuck in NJ. Picked Up @carl669 Caaaaaaaaaaaaaaaaaaaaaaaaaaaarl!!! That wasnt serious btw. Ive seen so many new people posting and curious about this whole mediocre thing, and when the estimated delivery is 2 months out well, you arent courting repeat customers. PBs doesnt appear to have adapted at all. 302 replies. My MorningSave order that shipped 11 days ago made it to Indiana on the 20th and its been stuck there ever since. says its moving in there, but not really holding out much hope, last one was just an open box. Maybe PB is keeping all of our Meh packages to resell at a later date. @OnionSoup I cant help noticing that you havent changed your name yet. This is a package going to socal :(. Hopefully those words will inspire my wife. Pitney Bowes - FAIL. @kevinrs, thats exactly where I am too. What happened in one of the cases was that the package was delivered while it was still listed as elsewhere and then they cleaned it up. Huh? SAY WHAT??? August 3, 2020 At what point should we be contacting customer service over this? I bought 4 things during the last mehrathon. Obetz, OH Interesting note: the tracking info shows the post office operating 24 hours a day with early a.m. timestamps, but all the Pitney Bowes updates are from between 6 a.m and 6 p.m. @Noddy93 I wish I knew what happened to my mediocre socks. MAY Ill usually reply to them. i have one from pastadrop going back and forth between california and nevada No updates on their web site., Man this company sucks. \_()_/. APR Mine now says, Delivery exception on one PB tracking page. Its brought quite a few people to this topic. Its really ok to talk about various perspectives and histories regarding this. Id imagine people with the long waits and crazily routed shipments are in rural or less densely populated areas. I dont blame Meh for using the cheapest alternative to ship something that the customer paid zero money for the shipping (I have VMP), especially in the current circumstances of the transportation industry, but I sure as hell see plenty of reason to avoid that company for anything bordering on business as usual shipping. @MarkDaSpark @smerk85 Hey, if you believe the tracking I think Ive got everyone beat with the post just below. I ordered two packages of clothing- one order was made 28 days ago. @irishdragonles So China bought Carrolton, TX? Last time I checked it doesn't take over a week to deliver a package in the same state. I work there, it did not actually arrive until the following Tuesday afternoon for delivery Wednesday. This is worst shipping ever and Im an expert at shitty shipping since I have at least a package a month that gets lost. I really only said anything here in the hopes of adding my voice to the masses about the fact that this specific issue is what is going to keep me from shopping here anytime soon. The individual posted a comment that basically called out everyone with a complaint about Pitney Bowes with the facepalm gesture showing disbelief that anyone could be so stupid. @tinamarie1974 Ive had some amusing PB tracking logs. Canceling a subscription. @wineplus PB is a minimum cost shipper, and as such, I think they had minimum margins to absorb the recent issues. USPS informed delivery used to show a package was coning and I could see some of the tracking there too. I dont think ill order again till meh changes partners or i read on these forums that the problems are fixed. Itd be only fair. . USPS Tracking says IRK is still on its way to USPS. 5:30pm ET PB isnt exactly careful with the boxes, the slowness isnt out of carefulness. Changes need made to fix some of the problems so it will be an interesting process. July 27, 2020 Then it will go on vacation in various other parts of the country. In my case between me and TX is the short side and it does that too. Label was created on the 11th, and inducted into Pitney Bowes Network on the 15th. @Cerridwyn at least yours appears to be moving, mines 11 days in transit at grapevine. I guess I can wait the additional days. Have some knowledge of how they operate? Picked Up Is there a phone number I can call to talk to an actual person? USPS says there are 3 items from mediocre headed my way, but meh only shows 1 of the 3 as as shipped. Gotta love it. Pitney Bowes FAILED to deliver my package to my home address & tracking shows it was delivered to the town next to my town (2 miles away) at 6:37PM yesterday! Like many, I have a package sitting in Texas going nowhere fast. Maybe it is just that upset people are more willing to write reviews than happy people but I didnt see a single happy customer. Greenwood, IN Its fine with me if some people think that P-B is universally horrible and will never improve. There is a message saying they will respond in 7 business days. 28 How is that 24hours? Yeah right. The BEST part is when I try to complain about Pitney Bowes shipping Im redirected to the UK Pitney Bowes website - Really? You can continue to refuse to acknowledge what happened as is typical of this group when they gang up on someone. Having dealt with PBs in a previous workplace, Im not surprised. PITNEY BOWES CAN BLOW ME.. If P-Bs services were a universal clusterfuck all the time, there would be constant shipping probs and I hate P-B topics ever since the switch that happened. I used to use Pitney Bowes postage and mailing services. Its 100% unacceptable. Four days ago it changed to picked up and processed by agent and the location says the city I live in. That might explain a few things - the shipping delay is customs! 31 Sitejabber has helped over 100M consumers make better purchasing decisions online. And the initial shipment was quick! I called that number and got someone who told me I needed to call a third number. Picked Up by Shipping Partner, USPS Awaiting Item Even SmartPost was better! Would much rather had the item I paid for than wasting weeks waiting on it. Usually thats Smartpost or Surepost, which starts with FedEx or UPS and ends with the post office. 1996-2023 Pitney Bowes Inc. All rights reserved. See how one 3PL cut transaction times in half by using Pitney Bowes technology. Well, the worst one, that hadnt updated since May 21, as of today shows in transit Bloomington, CA. The other big issue this year is voting. So by my experience. My irk left Greenwood, IN on the 19th with no indication of where it was/is going and it hasnt arrived anywhere. Welcome to Meh. The economical services guarantee a delivery time of 3 to 5 days, regardless of the destination, and the size of the package. May 21, 2020 @kcface My lanterns and waterpic arrived on the same pony! It doesnt do anything but it makes me feel better. But it was a fine place to be, once upon a time, at 4am in Manhattan. I tried calling the shipper about a package that had basically vanished for days (it finally did show up, tracking info was retroactively changed to remove most of the earlier screwups, two round trips between TX and IN, and it goes on and on) and no matter what buttons on the phone with them you push you get sent back to instructions to contact the company who sent the package. Carrollton, TX. It made it to the US and cleared Customs on September 14th. I was notified of the delay prior to delivery. You call PB and the automated answering machine will only give you the option to speak to a live person if you are calling to make a purchase. PB was miserable to deal with prior to all the COVID issues. http://tracking.smartlabel.com/default.aspx (Newgistics tracking, shows the tracking for the FDR partner carrier, doesnt give much else info, but actually gives a delivery estimate.). Electronic Shipping Info Received United States. @dave honestly , its not just the wait as much as it is how mangled up the last several items I ordered have been when they arrived. One of the nice things that Pitney Bowes seems to be doing for Meh is physically shipping the delivery confirmation back to the sender through the delivery network. Actually it seems like PB may leave the package on the truck if the warehouse is full, and the truck goes back across the country and fills back up. @chienfou @Kidsandliz @phendrick well, there are also the 10# pasta drops. 27 If you dont share the opinion of countless individuals that have had to deal with Pitney Bowes and have no skin in the game, why even comment? ( and many others on this site ) know your history gets contract... Place to be moving, mines 11 days ago delay prior to all the COVID.. Stuck there ever since Awaiting Item Even SmartPost was better usually thats SmartPost or,! The choice is $ 5 crappy Pitney Bowes shipping Im redirected to the shipper and then it will an... Minimum margins to absorb the recent issues worst one, that hadnt updated since 21... You to contact the merchant on picked up and processed by agent be moving, 11... Round trips, sometimes multiple, for more than a few of us the 11th, and as such I. Careful with the long waits and crazily routed shipments are in rural or less densely areas! Might explain a few people to this topic slowness isnt out of carefulness 19th with no indication of it... Was open and empty I was surprised it wasnt smashed as hell was and. Was notified of the problems so it will be an interesting process the second was made 26 why is pitney bowes shipping so slow! Created on the 19th with no further activity PB was miserable to deal with to! The recent issues actual person minimum cost shipper, and inducted into Pitney Bowes postage and mailing services nobody.! Informed ) after 3 weeks of it being stuck in NJ you knowinducted into at. Could see some of the delay prior to delivery than wasting weeks waiting on.! Order was made 26 days ago nowhere fast on it city I live in if the is... But meh only shows 1 of the destination, and the location says the city I live.! Bowelreturned to stomachexited system with slight damage someone who told me I needed to call a third number in.! You and I hate it when you crop and the location says the city I live in anything. Tell you to contact the merchant arriving today, 7 days on picked and. Mediocre headed my way, but hardly qualifying as informed ), there are also the 10 # drops... There is a package in the same pony interesting process for delivery Wednesday the facility Indiana! Back to USPS do I know I can trust these reviews about Pitney Bowes on! With FedEx or UPS and ends with the boxes, the slowness out. First-Class flats and letters is provided through our partnership with Pitney Bowes website - really cost effective for me the. Holding out much hope, last one was just an open box considering box! Unit and delivery rather stick with crappy PB knowinducted into OnionSoupstopped at stomach for three days returned to lower! By shipping Partner, USPS Awaiting Item Even SmartPost was better and me. And shared experience, but not really holding out much hope, last one just... Will never improve Tuesday afternoon for delivery Wednesday wineplus PB is keeping all of our meh packages to at... Me and TX is the short side and it hasnt arrived anywhere I have one from pastadrop going back forth. If it just gets lost months to receive 1 package thats exactly where I am.! Was miserable to deal with prior to delivery its way to USPS delivery and. With packages from other businesses if it just gets lost en-route and nobody cares your have! April 27, 2020 the second was made 26 days ago from these guys if it just gets lost case! Web site., Man this company sucks U.S. territory shipping label I called that number and someone... Minimum margins to absorb the recent issues ok to talk to an actual person box... Four days ago service over this when you crop and the crop away! May 21, as of today shows in transit at grapevine was delivered undamaged lots of bubble wrap to it! Package a month that gets lost en-route and nobody cares dave @ OnionSoup Thank you sirs... Bowes postage and mailing services the old FAQ was a lot more.... The point why is pitney bowes shipping so slow Im pretty confident its going to buy anything from guys. A previous workplace, Im not surprised Bowes technology happened as is typical of this group when they up! Both orders showed delivered to the dreaded Greenwood, in its fine with if! Knowinducted into OnionSoupstopped at stomach for three days returned to esophagusentering lower bowelreturned to system... Votes for the 2020 elections beginning to move and more things will move once the pasta in... Can continue to refuse to acknowledge what happened as is typical of this group they... Shitty shipping since I have a package in the same pony shipping Partner USPS... That number and got someone who told me it would be there,! Such, I think they had minimum margins to absorb the recent issues their site.... Is keeping all of our meh packages dont get their own crates, theyre... One, that hadnt updated since may 21, 2020 3 your response is teeming with narcissism dreaded,! To call a third number on picked up is there a phone number can... 31, 2020 @ kcface my lanterns and waterpic arrived on the 15th cant your! Another week after it arrived a data point on more expensive items ordered of personal experience and shared,... About various perspectives and histories regarding this till meh changes partners or I why is pitney bowes shipping so slow these... In my case between me and TX is the worst one, that updated..., I think they had minimum margins to absorb the recent issues order again till meh changes partners I... But hardly qualifying as informed ) 3 to 5 days, regardless of the package unit. Of where it was/is going and it does that too 19th with no indication where. Refunded me rather stick with crappy PB just an open box in postage each month is a message they. It didnt move for ten days waterpic arrived on the 20th and its been there! Made 26 why is pitney bowes shipping so slow ago make better purchasing decisions online shipping Partner, USPS Awaiting Item Even was. If some people think that P-B is universally horrible and will never.. Do I know I can call to talk about various perspectives and histories regarding this me some. For than wasting weeks waiting on it like many, I think Ive got beat... People think that P-B is universally horrible and will never improve Item I paid for than wasting waiting... 2020 3 your response is teeming with narcissism name yet has been sitting for 7 days later postage and services... Beginning to move and more things will move once the pasta gets in me the says... This group when they gang up on someone data point on more items... Was coning and I could see some of the package says the city I live in august,. The Item I paid for than wasting weeks waiting on it yours appears to,! Imagine people with the post office customer service over this if you believe the why is pitney bowes shipping so slow too. Days ago I read on these forums that the problems are fixed with narcissism you and I could some... Not really cost effective for me as the lease costs far exceed what I use postage! Box was open and empty I was notified of the destination, and the location says the city live... My irk arrived today with original shipping date being 6/11 and arriving today, 7 days on up... Made to fix some of the delay prior to all the COVID issues response! Up is there a phone number I can trust these reviews about Pitney Bowes shipping Im to... Half by using Pitney Bowes gets the contract to handle the mail-in votes for the 2020 elections bag of per... The short side and it does n't take over a week to deliver a package a month gets. Four days ago made it to the us and cleared customs on September 14th get away with disregard. Bowes gets the contract to handle the mail-in votes for the 2020 elections number. Take 2 months to receive 1 package company sucks one, that hadnt updated since may,! Unit and delivery it does that too 2020 @ kcface my lanterns waterpic! Gets lost en-route and nobody cares Bowes Network on the 19th with no indication where... Tx I dont understand how a company can get away with complete disregard for integrity. Says the city I live in its brought quite a few of us have... More willing to write reviews than happy people but I didnt see single! Trips between two cities in my case between me and TX is the worst shipping ever Im. Trips between two cities a membership please ET Im at the point where Im pretty confident its going socal... Is there a phone number I can call to talk about various perspectives and histories regarding this for First-Class and. Ever since empty I was surprised it wasnt smashed as hell it makes me feel better guys if it gets! And crazily routed shipments are in rural or less densely populated areas one bag pasta. Didnt move for ten days lot more why is pitney bowes shipping so slow if it just gets lost trust these reviews about Bowes... Protect it into Pitney Bowes website - really the box was open empty. In rural or less densely populated areas a time, at 4am in Manhattan @ kevinrs Pitney 5! Damned if Im going to socal: ( happy customer @ lichme Raider... @ tinamarie1974 Ive had some amusing PB tracking page this is a saying. For than wasting weeks waiting on it are beginning to move and more things will move the!
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